How Atlassian Support configures SLAs in Jira Service Desk
Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers,...
Inside Atlassian
Reimagining software delivery with AI-powered workflows in Jira & Bitbucket
If you’re like most developers, you know that writing code isn’t the bottleneck anymore. AI has made it faster than...
How emotionally intelligent leaders build a culture of trust (and why!)
Trust makes doing your job as a leader easier in just about every way imaginable. You don’t have to read...
Advice, stories, and expertise about work life today.
Atlassian’s 2018 State of Diversity Report finds “diversity fatigue” is real
This year's results show that diversity fatigue has set in and progress has stalled. People are tired of talking about it, frustrated by inaction, and overwhelmed by the number of issues.
Designing inclusive illustrations (or, a brief history of the meeple)
2017 was a huge year for the Atlassian brand and design. We developed a new design language that touches every part...
13 books that disrupt stereotypes and build emotional intelligence
There are so many experiences that can be understood through literature. When we access those stories, we push back on ignorance and build the emotional intelligence that is so important for personal and professional...
Building a best place to work
This week Atlassian was named the #1 Best Workplace in the Netherlands by the Great Place to Work Institute. We...
How Trello helped us reinvent our approach to individual growth
Over the last few years, Atlassian has grown from a few hundred to a few thousand Atlassians globally. This kind...
Feeling scattered? Regain your focus with these 5 rituals
If there’s anyone out there not feeling dizzy after a topsy-turvy 2017, I’ll eat my hat. (Also, would you please...
