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Halp

A better way to handle questions and requests, using the tools you already have.

You are using Slack daily and pretty happy with it. But you’re wondering, can I use Slack to help me be more productive? The answer is a resounding YES! That's why we created a...

With more and more companies moving towards chat-based workspaces like Slack, many Tech Ops and IT Teams need a Slack ticket integration that will connect their current workspace to their ticketing system. We've analyzed...

Using Slack as a help desk allows people to get the support they need without ever leaving the app they already use to communicate, which makes the whole reporting/resolving process much smoother and more...

A Reacji is when you add an emoji to a message to indicate emotion, share context, or trigger a specific action within a conversational platform such as Slack. With emoji reactions, you can easily...

If you’ve been using Slack as a company, you likely already have a channel set up for your customer support team (#support-team-for-the-win) where they can chat together. However, we've reached out to the experts...