Sydney, Australia – February 23rd 2005 – A new case study published today by Atlassian Software demonstrates how JIRA (Atlassian’s professional issue tracker) can substantially improve a business’s productivity. The study describes how Shine Technologies leveraged JIRA’s sensational interface and strong feature set to generate a strong return on investment. JIRA’s effect on speed and efficiency across all projects at Shine Technologies generated savings of over $100,000 per annum.


Formed in 1997, Shine Technologies is a boutique IT consultancy that brings together deep technology skills, industry experience and a focus on delivering business benefit. Shine Technologies specialize in IT strategy, Java and J2EE based solutions, systems integration, Web enablement of legacy systems, and development of intuitive, high performance systems which address complex problems.
Shine Technologies wanted to increase client involvement in the development process, aiming to achieve a two-fold effect of strengthening relationships and speeding up project delivery. Their existing issue-tracker was unsuitable for sharing with clients, with a poor user interface and limited functionality. JIRA offered the professional interface and rich feature-set that Shine Technologies required.
Even with more than 50 players in the issue-tracking niche, JIRA continues to stand out in a crowded market. The development team at Shine Technologies evaluated JIRA amongst several issue tracking products, including the open-source Bugzilla. Adam Kierce, co-Founder and project manager at Shine Technologies explains, “JIRA seemed like fantastic value for money, and once we’d installed the trial version, we were amazed at the full range of features. The installation was incredibly easy and fast, and the product comes with so much more than simply the basics. ‘Another definite reason for choosing JIRA (once we’d all had a good look at the product) was the interface. It was just sensational and one of the best of its kind I’ve ever seen.”
JIRA helps organisations take control of the issue tracking process by providing a simple, intuitive yet powerful web-based interface – highly usable by technical and business users alike. JIRA’s support for internationalisation allows for near universal accessibility.
JIRA often starts with the developers and spreads to project managers and then to business users throughout an organisation. At Shine Technologies, all 30 employees of Shine Technologies use JIRA, including sales and administration. 27 projects are currently active and there are approximately 100 users, including clients. The developers and project managers find that JIRA improves their efficiency, while changing requirements have become easier to manage in terms of accuracy, efficiency and certainty. Kierce also added that Shine has “become a lot more collaborative with [their] customers who now have direct access to work flow procedures.”
Today, JIRA’s 2,500 customers feature many of the world’s leading organisations including NASA, Lockheed Martin, Raytheon, Boeing, Oracle, Novell, Samsung, Harvard, Stanford, MIT, 3M, BP, GE, Sony, AOL, Pixar, BMW, Pfizer, Vodafone, World Bank, United Nations, Citigroup, McDonalds and many, many more. JIRA’s customer list is a true testament to JIRA’s exceptional quality, ease of use, flexibility and openness.
To read this and other issue tracking customer case studies visit:
“http://www.atlassian.com/software/jira/casestudies/default.jsp”:http://www.atlassian.com/c/PR-J/10614
To download a fully functional free evaluation, try an online demo, or just find out more visit:
“http://www.atlassian.com/jira”:http://www.atlassian.com/c/PR-J/10610
PRODUCT AVAILABILITY AND PRICING
JIRA 3.1 is available now via Atlassian’s web site. JIRA’s fair, upfront and equitable per-server licensing policy includes unlimited projects, users and issues, full source access plus free upgrades and support for 12 months. JIRA is a J2EE, web-based application which runs on any platform and supports almost any database. Existing customers who wish to upgrade, or new users who wish to try out Confluence for 30 days can download either the standalone or WAR distributions from the Atlassian JIRA website: “http://www.atlassian.com/jira”:http://www.atlassian.com/c/PR-J/10610
ABOUT ATLASSIAN SOFTWARE SYSTEMS
Atlassian is an innovative Australian software company providing enterprise software solutions to the world’s leading organizations. Our mission is to build a different kind of software company, one that listens to client needs, values innovation in development and solves customer problems with brilliant simplicity. Atlassian’s commitment to legendary service provides consistent, high quality support for all our customers. Atlassian also publishes Confluence – The Enterprise Wiki. To learn more about Atlassian visit:
“http://www.atlassian.com/”:http://www.atlassian.com/c/PR-J/10611
ABOUT SHINE TECHNOLOGIES
Shine Technologies is a boutique IT consultancy that brings together deep technology skills, industry experience and a focus on delivering business benefit. Formed in 1997 in Melbourne, Australia, the company has grown rapidly to meet the needs of medium to large enterprises. Shine Technologies specialises in the areas of IT strategy, Java and J2EE based solutions, systems integration, Web enablement of legacy systems, and development of intuitive, high performance systems which address complex problems. To learn more about Shine Technologies visit:
“http://www.shinetech.com/”:http://www.atlassian.com/c/PR-J/10615
CONTACT INFORMATION
Ben Naftzger
Sales & Marketing Director
Atlassian Software Systems Pty Ltd
+61 2 9299 8761
“http://www.atlassian.com/”:http://www.atlassian.com/c/PR-J/10611

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