IT support martial artists know, to be masters you’ve gotta have the right moves. In the latest article from The Help Desk (a resource for IT teams), we talk about how the real-time communication of Hipchat does just that, it gives you the missing 2 in the 1-2 combo you need for proper support kung fu.
But that’s not all. Hipchat for IT support can help you achieve Bruce Lee-like dexterity, and the article covers topics like:
- Chat room ideas for IT support
- Integrations to add to your chat room arsenal
- How to handle remote support
- Optimizing mobile so you can free yourself from the desk
- Bots, bots and more bots
Check out how an Atlassian IT team member uses Hipchat
Have a read and give us a shout on Twitter to let us know what you think.