How-to article template

How-to article template

Whether you're in IT, HR, or customer care, having a way to share policies and processes is both a time saver and provides a self-service way for your customers to help themselves. Use this template to provide a step-by-step guide with screenshots or video tutorials. 

To access this template in Confluence Cloud, click on in the left sidebar.

Use this template to:

• Create a consistent method to document policies and processes
• Offer an easy to follow step-by-step guide for customers
• Encourage self-service among teams and customers