How Atlassian HR empowers its distributed workforce

Remote and hybrid work as well as new technologies like AI have required HR teams to change how they operate. Learn how Atlassian HR leaders and their teams embraced HR Service Management to adapt to the shifting landscape and continue to deliver great employee experiences in our distributed company.

In the past few years, we’ve seen a significant shift in our work environments with remote and hybrid setups. At Atlassian, we created our Team Anywhere policy to give employees more flexibility in where they choose to work, tap into pools of talent beyond where our offices are located, and to reimagine how work gets done - both for ourselves and our customers.

As a result, that brought a new set of questions our HR team had to tackle like:

  • How do we maintain and grow company and team culture when distributed, whether that’s connecting with coworkers or commemorating special occasions?
  • How does an employee get help for questions like getting access to a new tool, what professional development resources are available to them, and more?
  • How do we retain and develop talent in a changing labor market?

Join our Head of Global Talent and HRBP, Avani Prabhakar, and our Head of Atlassian Corporate Engineering, Tal Saraf, for a conversation with Product Marketing Manager Jeremy Cooley. They’ll chat about:

  • Tried and true practices that helped Atlassian HR maintain and grow our company culture, values, and teamwork with Team Anywhere
  • How to empower employee productivity in a remote environment
  • How having the right HR Service Management tools streamlines service experiences


Avani Prabhakar

Chief People Officer, Atlassian

Als Chief People Officer leidt Avani Prabhakar de People-organisatie van Atlassian, die teams omvat zoals Talent, Arbeidsrelaties, Personeninzichten, Diversiteit, Gelijkheid en Inclusie, en Team Anywhere in de wereldwijde aanwezigheid van Atlassian.
Met meer dan 20 jaar ervaring in de regio Azië-Pacific, het Midden-Oosten en de VS, richt Avani zich op het ondersteunen van bedrijfstransformaties, het ontwikkelen van teams van wereldklasse en het ontwikkelen van de processen, het beleid en de praktijken waarmee Atlassians hun volledige potentieel kunnen benutten.

Tal Saraf

Head of Engineering, Atlassian Corporate Engineering

Tal Saraf, hoofd van Atlassian Corporate Engineering, beheert de teams voor gegevens- en bedrijfssystemen die essentieel zijn voor de schaalbaarheid van het bedrijf. Met meer dan 30 jaar ervaring heeft hij een rijke geschiedenis in het ontwerpen en beheren van gedistribueerde systemen in diverse omgevingen, zoals de cloud, server en mobiele apparaten. Hij is onder andere leidinggevende geweest bij Meta, Starbucks, Cisco, Amazon Web Services en Microsoft.

Jeremy Cooley

Product Marketing Manager, ITSM, Atlassian

Jeremy is a Product Marketing Manager on the Atlassian ITSM team focused on content creation and customer onboarding. Formerly a Product Advocate at Atlassian, he has worked closely with product evaluators, helping them better understand how Jira Service Management and Confluence can unleash the potential in every team.