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Use A Knowledge Graph To Start Making AI Useful

Access a new Forrester Thought Leadership Paper on how knowledge graphs, like Atlassian’s Teamwork Graph, can unlock AI’s full potential by connecting AI systems to unified, AI‑ready organizational knowledge.

Many organizations have invested heavily in AI and AI agents—but still struggle to see meaningful business impact. The problem isn’t just the AI itself; it’s that most AI systems are disconnected from the organizational knowledge they need to be truly useful.

In this new Forrester Consulting Thought Leadership Paper, commissioned by Atlassian, Forrester surveyed 275 AI decision-makers to understand how enterprise AI is performing today—and how knowledge graphs can transform AI effectiveness by connecting AI to high-quality, AI-ready organizational knowledge.

By pairing AI systems with a knowledge-graph-powered data layer, like Atlassian’s Teamwork Graph, organizations can:

  • Unify knowledge across tools and silos
  • Surface context and relationships between people, work, and content
  • Power AI experiences that employees actually trust and use

“Unlock AI’s Full Potential: Use A Knowledge Graph To Start Making AI Useful” also offers practical guidance on evaluating solutions that embed knowledge graphs into their platforms to improve AI usefulness, adoption, and ROI.

Ready to learn more? Access the Forrester Thought Leadership Paper here:

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Atlassian Teamwork Graph

Teamwork Graph unifies data across Atlassian and 100 popular apps. It collects your work, pages, ideas, service requests, projects, and more.

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Webinar: Make AI Useful with Knowledge Graphs

Forrester and Atlassian joined forces to discuss how knowledge graphs and Atlassian’s Teamwork Graph can make AI truly useful and impactful across your organization.

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The Atlassian Cloud Platform connects teams with all the curated data, context, and goals they need as they work across their favorite Atlassian and third-party applications.


Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.