Knowledge management using Confluence
Have you ever been frustrated trying to find company information when working on a project, only to spend more time asking coworkers questions or searching for information than actually working on the project itself? Or worse, you had to spend extra time recreating the information?
That’s what happens when you don’t have the right knowledge management system in place. This unintentional information gatekeeping creates production bottlenecks that waste time and effort. In the age of remote work and distributed workforces, knowledge management becomes even more critical — teams must be able to access Information from anywhere and at any time.
How knowledge management helps
Knowledge management — the process of putting all of the information (i.e., data and content) your company creates in a place that’s easy to access and share with others — is the solution for freeing key information trapped inside individual teams or colleagues’ computers. Without a well-structured system in place, our jobs get much harder — an average new hire will spend 200 hours trying to chase down or recreate lost information.
This guide will help you set up Confluence to manage and share vital company knowledge. We’ve included our best tips for setting up your spaces and pages so you can get up and running easily.
In this guide, you’ll learn Confluence best practices to:
On a published page, order rows in a table with the sort icon that appears in the right corner of header cells. Click the icon again to unsort. The new ordering is only visible to you and not saved for others.
Instead of starting from scratch, try one of our time-saving shortcuts.
- Use the table macro by typing
/tableto get a default 3x3 with a header row. - Embed a table from Microsoft Excel using the Microsoft Office macro, or Google Sheets and any other webpage by pasting its URL and using the smart link embed view.
- Browse our most popular templates, including Project status, Meeting notes, Decision documentation, and Retrospective.
If you have a crowded page, hide your table in an expand.
Dive deeper into tables in Confluence:
Learn more about tables and charts or watch a video about working with tables.
Read “Best practices for working with tables in Confluence.”
Stay tuned for dynamic Confluence databases, coming soon!
Make compelling pages
Read best practices for creating compelling Confluence pages.
Team posters for better teamwork
Learn how to create team posters in Confluence to foster collaboration.