Atlassian Acquires Status and Incident Communication Platform StatusPage
Atlassian Press Team
StatusPage helps cloud services build trust and cut support costs; will continue to operate as a standalone service post acquisition
July 14, 2016 (San Francisco, Calif.) – Atlassian Corporation Plc (NASDAQ:TEAM), a leading provider of team collaboration and productivity software, today announced the acquisition of StatusPage, a fast-growing status and incident communication platform that enables companies to share real-time status for cloud services with external customers and internal employees.
StatusPage provides hosted public and private status pages to communicate with customers and employees around downtime, scheduled maintenance and service performance. End users can subscribe to real-time SMS and email updates, keeping them informed, while lowering support costs for providers. Additionally, StatusPage enables companies to embed status information within their own applications, display performance metrics and create communication templates for specific incidents. Companies and organizations using StatusPage to keep customers and employees up to date on the health of technology services range from popular startups to market leaders, including Twilio, Intuit, Global Healthcare Exchange (GHX), Fastly, Reddit, Georgia Institute of Technology and Vox Media.
"In today's cloud world, you don't just release software, you deliver it as a service, and are responsible for uptime, performance, stability; essentially the end-to-end experience for the customer. This includes communicating product status to customers in a timely and transparent manner," said Jay Simons, president of Atlassian. “The StatusPage team has built an incredible platform that is a natural extension of the software development and IT operations processes where Atlassian is a leader. Adding StatusPage will enhance Atlassian’s product offering so we can continue helping teams ship and operate great software.”
"A single technology service going down can affect thousands of companies and millions of end users. Keeping customers up to date on the status of cloud services builds trust, reduces support costs and helps deliver a better customer experience," said Scott Klein, CEO and co-founder of StatusPage. “Joining Atlassian will help us to achieve our mission of bridging the communication gap between service providers and their customers, while integrating across the Atlassian stack to build the best status communication tools for software, IT, and support teams."
StatusPage will continue to provide its standalone service offering and maintain its commitment to delivering trust and transparency for cloud services. Additionally, Atlassian plans to accelerate StatusPage’s offering with future integrations across Atlassian’s collaboration stack.
Financial terms of the transaction were not disclosed. The acquisition is not expected to have a material impact on Atlassian’s financial results in fiscal 2017.
Atlassian unleashes the potential in every team. Our collaboration software helps teams organize, discuss and complete shared work. Teams at more than 57,000 large and small organizations – including Citigroup, eBay, Coca-Cola, VISA, BMW and NASA – use Atlassian’s project tracking, content creation and sharing, real-time communication and service management products to work better together and deliver quality results on time. Learn about products including JIRA Software, Confluence, HipChat, Bitbucket and JIRA Service Desk at http://atlassian.com.
StatusPage is the leading status and incident communication platform. Thousands of customers around the world from small startups to market leaders use StatusPage to provide real-time status updates for internal and external facing cloud services. StatusPage was founded in 2013 and was backed by Y Combinator. Learn more at https://www.statuspage.io/.