IT
Ask any successful person and they’ll tell you about a role model. Somebody they aspired to be like. Somebody who...
Anyone who works in support will agree: it feels like the dev team isn't exactly on your side. One of the biggest frustrations in support is when a problem can’t be solved because the...
The IT world you know and love exists primarily today thanks to the bedrock of the IT community: ITIL - the IT Infrastructure Library. Initially published between 1989-1996, ITIL has grown to more than...
DevOps is a movement that advocates a collaborative working relationship between Development and IT Operations, where historically they have been separated. Check out the three main DevOps principles (from The DevOps Cookbook) and how...
Every product release requires a lot of hard work and a ton of coordination between individuals and teams. In some...
Software teams have long benefitted from using a smoke test to quickly validate a new software build. The smoke test is designed to verify basic functionality and the most common problems that appear in...