Incident Communication is Broken: Learn How to Fix it

When critical systems fail, everyone feels the heat. The teams that communicate best under pressure are the ones who solve incidents faster - so how do they do it?

During this webinar we cover common pitfalls teams face during an incident. We'll also explain how you can quickly improve communication and ultimately reduce downtime during incidents.

This webinar covers:

  • Why communication breaks down during incidents.
  • How to properly communicate with internal and external stakeholders during an incident.
  • How to streamline the process of incident management, and work smarter not harder.
  • Ways to set up proactive incident management using Opsgenie, including: Templates, Incident Command Center.

发言人

Kevin Davis headshot

Kevin Davis

Customer Success Engineer, Opsgenie

Shaun Pinney headshot

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Shaun 是 Jira Service Management 团队的高级产品营销人员。他热衷于提高企业 IT 团队的效率和生产力,以便他们能够用更少的资源做更多的事情。他喜欢与家人共度时光、滑雪和骑山地自行车。