Advanced Roadmaps Licensing and Pricing


Portfolio for Jira is now Advanced Roadmaps. See the FAQ below for important information. If you would like to talk to us directly, please contact us.

Advanced Roadmaps in Cloud

How much does Advanced Roadmaps in Cloud cost? Show

Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in Cloud, upgrade Jira to start a free trial of Jira Software Cloud Premium.

Where can I sign up for a trial? Show

Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in Cloud, upgrade the product plan to Jira Software Cloud Premium to start your 30-day free trial. After the trial period, Jira Software Cloud Premium will appear on your monthly renewals. If you’re on an annual subscription, your trial period will span your current billing cycle, plus 30 days.

To change your product edition to Jira Premium:

  • From your site’s Administration, go to Billing > Manage Subscriptions. You’ll see the plan for each product under its subscription details.
  • Click Change next to the product’s plan.
  • From the Select plan page, select the plan you want.
  • After you agree to the Atlassian Cloud Terms of Service and Privacy Policy, click Confirm plan change.

(Please note that financially-backed SLAs and Premium Support are not supported during the Premium trial period.)

How can I purchase or request a quote for Advanced Roadmaps Cloud? Show

For sites renewing monthly, Jira Software Cloud Premium will appear on monthly renewals after the initial trial period. To upgrade an annual subscription to Jira Software Cloud Premium, please contact our Customer Advocate team for a prorated upgrade quote.

What is the minimum term of service? Show

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

What payment options are available? Show

Monthly: Monthly subscriptions are limited to payment via credit card or PayPal. To update the credit card or PayPal account details on file, please see How do I update the credit card or PayPal account on file?.

Annual: this payment option can be paid via credit card, mailed check, or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL.

Where can I find the Atlassian Terms of Service? Show

Please see the Cloud Terms of Service for more information.

I have more questions about Atlassian Cloud. Show

Great, because we have more answers! Please see our complete Atlassian Cloud FAQs.

Advanced Roadmaps for Jira Server

What's happening to Portfolio for Jira Server/Data Center? Show

The Server and Data Center apps will be renamed to Advanced Roadmaps for Jira. The apps will continue to function as usual.

What is the cost of a new Advanced Roadmaps for Jira Server license? Show

We have designed Advanced Roadmaps for Jira Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

Please note that 10-User Starter licenses are not eligible for Atlassian Support. Instead, support queries can be raised with the Atlassian Community.

注意:Portfolio for Jira Server 是 Jira Software 和 Jira Core 的加载项。Portfolio for Jira Server 许可证类型和用户数量必须与正在使用的具有最高用户级别的 Jira 主机产品相匹配。例如,一个支持 25 名用户的商用级 Jira Software Server 许可证将需要一个支持 25 名用户的商用级 Portfolio for Jira Server 许可证。

如果您在同一实例中使用多个 Jira 主机产品(即 Jira Software 和 Jira Core),则您的加载项必须与具有最高用户级别的主机产品级别相匹配。例如,一个支持 25 名用户的商用级 Jira Software Server 许可证和一个支持 50 名用户的商用级 Jira Core Server 许可证将需要一个支持 50 名用户的 Portfolio for Jira Server 许可证。

想要了解基本 Jira 定价?请访问 Jira 定价页面。

How much is it to renew my Advanced Roadmaps for Jira Server software maintenance? Show

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing.

Atlassian 会在许可证维护期结束前 90 天自动发送无偿报价。您可以随时索取报价;有关更多详细信息,请参阅此常见问题。您也可以通过 my.atlassian.com 设置自动续订。

软件维护续订从您的有效维护期结束时开始,与购买时间无关。我们建议您在到期前至少 30 天续订,以确保您可以升级到新版本并随时获得技术帮助。

What is software maintenance? Show

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license* keys (lets you test the upgrades before committing!)
  • Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

*Please note that 10-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support.

How do I request a quote? Show

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

Does my Advanced Roadmaps for Jira Server license have to match my Jira Software Server license? Show

Yes, Advanced Roadmaps for Jira Server is an add-on for Jira Software. The Advanced Roadmaps for Jira Server license type and user count must match that of the Jira Software Server license it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Advanced Roadmaps for Jira Server license. This also means if the Jira Software Server license is upgraded then the Advanced Roadmaps for Jira Server license will require upgrading to be compatible with the upgraded Jira Software Server license.

How is Advanced Roadmaps for Jira Server licensed? Show

A Advanced Roadmaps for Jira Server commercial/academic/starter license entitles you to:

  • Install Advanced Roadmaps for Jira Server on a single instance of Jira Software in a production environment on 1 server
  • Perpetual Advanced Roadmaps for Jira Server use
  • Software maintenance for 12 months - including all updates and online support

A Advanced Roadmaps for Jira Server license must match the user count and type of the Jira Software Server license it is being used with. For instance, a 25 User Commercial Jira Software Server license will require a 25 User Commercial Advanced Roadmaps for Jira Server license.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

What is the cost to upgrade my Advanced Roadmaps for Jira Server license to a higher user tier? Show

Advanced Roadmaps for Jira Server can be upgraded to a higher user tier at any time. All data is seamlessly upgraded, and all upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: Upgrade pricing is dependent on what you have paid previously. If you purchased before 3-Oct-2019 you may be on a different pricing plan, and the table below will not apply. To verify your upgrade cost, please create a Server upgrade quote via the Atlassian Store.

Academic upgrade prices are 50% of the Commercial upgrade cost.

升级到学术级服务器许可证的费用是上述定价的 50%。

How do I purchase a Server license upgrade? Show

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.

Advanced Roadmaps for Jira Data Center

How is Advanced Roadmaps for Jira Data Center licensed? Show

Just like Jira Software Data Center, Advanced Roadmaps for Jira Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.

To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives).

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

How much does Advanced Roadmaps for Jira Data Center cost? Show

The table below illustrates the pricing for the Advanced Roadmaps for Jira Data Center approved app.

Does my Advanced Roadmaps for Jira Data Center license have to match my Jira Software Data Center license? Show

Yes, the Advanced Roadmaps for Jira Data Center approved app is an add-on for Jira Software Data Center. The Advanced Roadmaps for Jira Data Center approved app license type and user count must match that of the Jira Software Data Center license it is being used with. For instance, a 3,000 user Commercial Jira Software Data Center license will require a 3,000 user Commercial Advanced Roadmaps for Jira Data Center approved app license.

This also means that if the Jira Software Data Center license is upgraded to a higher user tier, the Advanced Roadmaps for Jira Data Center approved app license will require upgrading as well.

How can I purchase or request a quote for Advanced Roadmaps for Jira Data Center? Show

Click here to purchase or request a quote for Advanced Roadmaps for Jira Data Center.

Does Atlassian offer a free trial of Advanced Roadmaps for Jira Data Center? Show

Yes! Click here for a free 30-day trial.

I have more questions about Data Center approved apps. Show

Great, we have answers! Visit the Data Center Approved Apps page for more details regarding Data Center approved apps.