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Check Payment Status

Check Payment Status

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All payments are due within forty- five (45) days of Atlassian’s receipt of an undisputed invoice. This timeline may differ if your contracts or SOWs specify a shorter payment term.

For invoices submitted directly via the Coupa e-Invoicing option, you can check the payment status by logging into your CSP account.  

Step 1

Go to Invoices menu

In case supplier wants to check their invoice status, just go to Invoices tab and search the invoice number in the search tab
Step 2A

Search for the Invoice number

In case supplier wants to check their invoice status, just go to Invoices tab and search the invoice number in the search tab
Step 2B

Click on the Invoice number

Invoice number will be displayed. Click the invoice number to check if it’s already paid or not
Step 3

Scroll down to Payments

Scroll down and go to Payment section, click the dropdown arrow to display payment date
Step 4

Click the expand arrow in the Payments section to display the payment date.

If your invoice was submitted via email, you may inquire the status of your invoice by raising a request with Accounts Payable Service Desk. 

Payment date is displayed

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