Choose Jira Service Management Premium/Enterprise: 5 reasons

See why businesses choose Jira Service Management Premium or Enterprise to help them confidently scale and innovate for the future. Learn how AI streamlines workflows, Atlassian Analytics speeds up decision-making, and asset management features offer visibility into your tech landscape, all while maintaining enterprise-grade security.

Enterprises are constantly faced with new challenges - from increasingly complex technology stacks, to globally distributed teams, and significant requirements for security. IT has an important role to play in future-proofing the business, by making sure their technology landscape can scale to meet changing needs, while maintaining security and compliance.

Jira Service Management’s Premium and Enterprise editions allow teams to flexibly scale, prepare for the future, and meet even the most stringent requirements. Join Michael Santos, Senior ITSM Pre-sales Solutions Engineer, and Brooke Fishback, Solution Engineer at Atlassian, for this webinar. You’ll learn why businesses choose Jira Service Management to:

  • Safeguard users with security features like data residency, SAML single-sign on, and audit logs.
  • Speed up decision-making with out-of-the-box dashboards that combine data from your dev and ops teams with Atlassian Analytics
  • Streamline and automate service with an AI-powered virtual agent that delights help seekers and frees up agent time
  • Gain visibility into your systems with the ability to discover and track assets

Intervenants

Brooke Fishback

Solution Engineer

Brooke Fishback est Solution Engineer chez Atlassian. Elle promeut des processus ITSM modernes qui s'appuient sur Jira Service Management. C'est une praticienne accomplie qui possède des compétences polyvalentes dans divers domaines, comme l'APM, AIOps et l'ITSM. Brooke s'engage à fournir des solutions personnalisées à ses clients en alignant des exigences techniques complexes avec des objectifs métier globaux, afin de garantir une intégration fluide et des résultats optimaux.

Michael Santos

Senior ITSM Pre-sales Solutions Engineer

En tant que Senior ITSM Pre-sales Solutions Engineer pour Atlassian, Michael s'engage dans la vente à valeur ajoutée et a contribué à l'implémentation de solutions de gestion des services informatiques (ITSM) pour de nombreux clients Atlassian. Michael est un ingénieur chevronné qui compte plus de vingt années d'expérience au service d'entreprises telles que BMC, Cherwell et Ivanti. Michael vit dans le New Jersey.