How IT Ops teams resolve issues faster with Atlassian Rovo
Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.
Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:
- How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
- Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
- Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.
Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!
Palestrante
Paul Buffington
Lead Principal Solution Consultant, Atlassian
Paul Buffington é um líder transformacional em Gestão de serviços, reconhecido por impulsionar a excelência tecnológica e operacional em empresas globais. Com mais de 15 anos de experiência em consultoria empresarial, incluindo a última década na Atlassian, Paul faz parcerias com empresas para adotar Sistemas de trabalho modernos que transformam a forma como as equipes de serviço operam. Ele é especialista em combinar metodologias Ágeis, estruturas de DevOps e práticas de ITIL4 para aumentar a eficiência operacional, aprimorar a agilidade da equipe e acelerar a prestação de serviços.
