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Thriving in business is fundamentally about adapting to change. The most diligent leaders have a healthy sense of paranoia ingrained into everything they do, training them to look around corners, prepare for the unknown, or strike quickly at new opportunities. But we’re all human. When times are good, as they’ve largely been for the last few years, it’s easy to let our guard down – to convince ourselves that the good times will continue forever, even though we know that’s impossible.

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We all learned (or re-learned) this lesson recently as we watched the entire world change overnight. There were no playbooks for responding to these situations, no peers to whom we could look for guidance. We all had to figure out how to adapt. But we did adapt. We kept going. We made decisions, learned from mistakes, listened to our teams, and continued to push our organizations forward knowing that the only way to survive is to embrace change with open arms.

The good news is that now we’ve built a little muscle around making dramatic changes on short notice.

That’s why we put this guide together: to help you further strengthen those muscles so you’re better prepared the next time a crisis hits. Because that’s when thoughtful, responsive leadership is needed most.

Inside, you’ll find essays on leading through times of turbulent change with empathy and flexibility, practical how-tos on topics like internal communications and team morale, and a few remote-friendly ways to practice random acts of kindness.

Download it, turn off your wifi, and settle in with your beverage of choice for some distraction-free reading. (You don’t even have to give us your email – just grab the guide and get started.) And if you feel like it was time well spent, pass it on.

We may be separated physically, but the ties that bind us are still strong. We got this.


How to lead with emotional intelligence when times are tough