Introduction to Insight by Atlassian

Mindville’s Insight is now part of the Atlassian family! Now that Mindville has joined the TEAM, we want to make sure you know about how Insight can drive a more efficient ITSM practice.

Mindville’s Insight is now part of the Atlassian family! Now that Mindville has joined the TEAM, we want to make sure you know about how Insight can drive a more efficient ITSM practice. Join us to learn how Insight brings context to your Jira Service Desk tickets to reduce investigation time and help you resolve issues faster.

In this webinar, members of Atlassian’s Mindville team will show you: 

  • How to set up your own CMDB in Jira Service Desk
  • How to visualize context for faster ticket resolution
  • Automation rules that will save you time and make your team more efficient
  • Examples of how businesses are using Insight for stronger ITSM practices

Can’t make it? Make sure to register anyway, and we’ll send you a recording once the webinar has aired. Don’t miss it! 

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Charlotte Nicolaou

Product Marketing

Charlotte joined Atlassian from the Mindville team and has continued her role as a product marketer for Insight. She enjoys all things software and teaching customers about how and why certain features can be used to improve their day-to-day efficiency.