Close

Categorías

ITSM change management template

por Jira Service Management

Manage and track change requests and implementation plans

Usar plantilla
ITSM change management template

Management guidelines and procedures help IT teams properly evaluate risk before making operational changes. Use the ITSM change management template to describe and track change management plans. Update the template throughout the change management process to keep IT teams and stakeholders in sync.

Cómo usar la plantilla ITSM change management

Step 1: Organize change request information

Start by providing a high-level summary of the change. This should explain to team members why the change was implemented and how it impacts the system. Once you’ve described the request, customize the template by adding tickets related to the request and @ mentioning reviewers and stakeholders.

Step 1: Organize change request information

Step 2: Describe change management plans

Now that you’ve added background information, explain your change management approach in detail. Start by listing all the change plans and type // to add the scheduled implementation date for each plan. Then describe the individual steps your team needs to take to implement each change plan. Make sure to include details about how each plan could affect the system’s performance or user services.

Step 3: Conduct a post-implementation review

Once you’ve followed through with your change plans, use the template to evaluate how successfully the change request was implemented. Begin by adding background information like the post-implementation review’s date and participants. Then describe the criteria participants need to evaluate during the review. As you review the change request, use the template to record lessons learned and keep track of follow-up items.

Step 3: Conduct a post-implementation review

Jira Service Management empowers teams with everything they need to get started fast. Check out capabilities for ITSM practices like request, incident, problem, change, and configuration management.

  • AWS architecture diagram template

    Lucidchart

    Diagrama de arquitectura de AWS

    Visualiza tu infraestructura para identificar mejor sus puntos débiles y detectar áreas de mejora.

    Usar plantilla Más información
  • DevOps runbook template

    Atlassian

    Runbook de DevOps

    Prepara a tu equipo de operaciones para que responda rápidamente a las alertas y las interrupciones del sistema.

    Usar plantilla Más información
  • DevOps change management template

    Atlassian

    Gestión de cambios de DevOps

    Utiliza esta plantilla para evaluar el rendimiento de tu forma de gestionar los cambios y mitigar el riesgo.

    Usar plantilla Más información