Download Licenses

1. What does a new license cost?

We believe the FishEye licensing scheme is simple, upfront and equitable. Our software licenses entitle you to perpetual use, and include 12 months of software maintenance (updates/technical support) commencing from the date payment is processed. Renewing your maintenance is entirely optional.

If using Crucible along with FishEye (in all cases), your FishEye license must have an equal or greater number of users in order to be compatible with Crucible.

	Commercial	Academic
Starter* (1-10 Users)	US $10	$10
1-10 Users	US $800	US $400
11-25 Users	US $1,200	US $600
26-50 Users	US $2,200	US $1,100
51-100 Users	US $4,000	US $2,000
100+ Users	US $8,000	US $4,000

*10 user Starter License supports 5 repositories and 10 committers per repository. All other licenses support unlimited repositories and unlimited committers per repository.

2. How much is it to renew my FishEye software maintenance?

All non-free licenses come with 12 months of software maintenance (support and product updates). Beyond this initial 12 month period, you may renew your software maintenance for a further 12 months* at our discounted renewal prices.

	Commercial	Academic
Starter (1-10 Users)	US $10	$10
1-10 Users	US $400	US $200
11-25 Users	US $600	US $300
26-50 Users	US $1,100	US $550
51-100 Users	US $2,000	US $1,000
100+ Users	US $4,000	US $2,000

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. However, customers can request a quote at any time from the Quote & Order Form; see this FAQ for more details.

*Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.

3. What is the cost to upgrade my FishEye license to a higher user tier?

Licenses can be upgraded to 25, 50, 100 or 100+ (Unlimited) Users at any time. All data is seamlessly upgraded and all upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

If using Crucible along with FishEye (in all cases), your FishEye license must have an equal or greater number of users in order to be compatible with Crucible.

	11-25 Users	26-50 Users	51-100 Users	100+ Users
Commercial
From 1-10 Users Starter License	$10 Starter Licenses are a charitable contribution to Room to Read and are not upgradable. To increase users you will need to purchase a new FishEye license.
From 1-10 Users to	US $800	US $1,800	US $3,600	US $7,600
From 11-25 Users to		US $1,600	US $3,400	US $7,400
From 26-50 Users to			US $2,900	US $6,900
From 51-100 Users to				US $6,000
Academic
From 1-10 Users Starter License	$10 Starter Licenses are a charitable contribution to Room to Read and are not upgradable. To increase users you will need to purchase a new FishEye license.
From 1-10 Users to	US $400	US $900	US $1,800	US $3,800
From 11-25 Users to		US $800	US $1,700	US $3,700
From 26-50 Users to			US $1,450	US $3,450
From 51-100 Users to				US $3,000

 

4. How do I request a quote?

Requesting an obligation-free quote is easy! You will just need to submit your request through our Quote & Order Form. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

5. How do you define a FishEye User?

A FishEye user is by definition any user account in the FishEye system, i.e. anyone who can log in to FishEye. Unlimited 'anonymous users' are permitted on all licenses.

6. How is FishEye licensed?

A FishEye commercial/academic license entitles you to:

• Deploy a single instance of FishEye in a production environment accessible by the number of users licensed
• Perpetual FishEye use
• Software maintenance for 12 months — including all updates and online support (from Sydney, Australia and San Francisco, USA during local business hours)
• JSP source code (under a developer source license which allows for broad customization)

Note: Full source is not available due to embedded code Atlassian cannot expose.

Licensing fees are quoted per total number of 'FishEye users'. A FishEye user is by definition any user account in the FishEye system, i.e. anyone who can log in to FishEye. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more).

Please read the End User License Agreement (EULA) for more details.

7. What about OnDemand subscriptions?

As of October 2012, we are no longer offering evaluations or new sales of FishEye for OnDemand, and will retire the service altogether in October 2013. We appologize for the inconvenience this may cause to potential customers. 

More details can be found in the official End of Life Announcement and accompanying FAQ.