How IT Ops teams resolve issues faster with Atlassian Rovo
Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.
Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:
- How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
- Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
- Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.
Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!
Spreker
Paul Buffington
Lead Principal Solution Consultant, Atlassian
Paul Buffington is een leider op het gebied van servicemanagement op transformationeel gebied, erkend voor het aansturen van technologie en operationele uitmuntendheid in internationale ondernemingen. Met meer dan 15 jaar ervaring op het gebied van bedrijfsadvies, waaronder de afgelopen tien jaar bij Atlassian, werkt Paul samen met organisaties om moderne werksysteem te omarmen die de manier waarop serviceteams werken veranderen. Hij is gespecialiseerd in het combineren van agile methodologieën, DevOps-frameworks en ITIL4-praktijken om de operationele efficiëntie te verhogen, de flexibiliteit van het team te verbeteren en de servicelevering te versnellen.
