Choose Jira Service Management Premium/Enterprise: 5 reasons

See why businesses choose Jira Service Management Premium or Enterprise to help them confidently scale and innovate for the future. Learn how AI streamlines workflows, Atlassian Analytics speeds up decision-making, and asset management features offer visibility into your tech landscape, all while maintaining enterprise-grade security.

Enterprises are constantly faced with new challenges - from increasingly complex technology stacks, to globally distributed teams, and significant requirements for security. IT has an important role to play in future-proofing the business, by making sure their technology landscape can scale to meet changing needs, while maintaining security and compliance.

Jira Service Management’s Premium and Enterprise editions allow teams to flexibly scale, prepare for the future, and meet even the most stringent requirements. Join Michael Santos, Senior ITSM Pre-sales Solutions Engineer, and Brooke Fishback, Solution Engineer at Atlassian, for this webinar. You’ll learn why businesses choose Jira Service Management to:

  • Safeguard users with security features like data residency, SAML single-sign on, and audit logs.
  • Speed up decision-making with out-of-the-box dashboards that combine data from your dev and ops teams with Atlassian Analytics
  • Streamline and automate service with an AI-powered virtual agent that delights help seekers and frees up agent time
  • Gain visibility into your systems with the ability to discover and track assets

Relatori

Brooke Fishback

Solution Engineer

Brooke Fishback è una Solution Engineer presso Atlassian che promuove i moderni processi ITSM con Jira Service Management come base. È una professionista affermata che ha dato prova di possedere competenze versatili in svariati ambiti, tra cui APM, AIOps e ITSM. Brooke si impegna a fornire ai suoi clienti soluzioni personalizzate attraverso l'allineamento dei complessi requisiti tecnici agli obiettivi aziendali generali, garantendo un'integrazione perfetta e risultati ottimali.

Michael Santos

Senior ITSM Pre-sales Solutions Engineer

In qualità di Senior ITSM Pre-sales Solutions Engineer presso Atlassian, Michael si occupa di vendita di valore e ha contribuito a implementare soluzioni di gestione dei servizi IT (ITSM) per molti clienti Atlassian. È un ingegnere esperto con oltre vent'anni di esperienza, che lavora per aziende come BMC, Cherwell e Ivanti. Michael vive in New Jersey.