Due to COVID-19, Atlassian Certification candidates can request exceptions to take ACP exams (ACP-100 through ACP-500) from their home or office with online remote proctoring. Note that ACP-600 already has the option to take the exam online so you don't need to submit a request.
If you would like to change your exam from testing center to online, please cancel your existing exam appointment and then submit a Service Desk ticket directly to the Certification Team.
From the Service Desk, select the “Registration Issues” request type and write “Request Approval for Remote Testing” in the Summary. Our team will provide next steps.
An email addresses in your Certification Portal account (either Personal Email or Work Email) must match the Atlassian ID on your Atlassian Community profile.
To get the most out of displaying your digital credentials on Atlassian Community, your first step should be to log in to the Certification Portal and check the 'Enable' box on the Digital Badges page. Next, log in to Atlassian Community and open your profile. Under "Display your Certifications', click 'Link your Account.'
ACP certification exams are delivered worldwide. Payment is typically made by individual test takers directly to the test delivery provider, using a credit card. To learn about purchasing exam vouchers from Atlassian, skip to the next FAQ.
Pro Skills Badge exams are delivered and proctored online*. Payment is typically made by individual test takers directly to the test delivery provider, using a credit card. To learn about purchasing exam vouchers from Atlassian, skip to the next FAQ.
*(If you cannot take the exam online, you have the option to take it in a testing center.)
ACP Certification exams can be paid for with vouchers purchased from Atlassian. Read these important considerations before making a voucher purchase:
Are you thinking of purchasing vouchers only because you need an invoice showing your company's name and VAT ID? You need not purchase vouchers in this case. Each test taker can generate an invoice on the Kryterion platform for exams they paid for with a credit card; the invoice can be customized with your company's name and VAT ID.
Atlassian University Training Portal accepts credit cards and Training Credits*:
If you have more questions, please contact Certification Team at our Service Desk.
Atlassian's Candidate Portal provides robust ways for job applicants to help employers verify their Atlassian Certifications.
If an employer has concerns about the validity of a Certification that has been provided to them by an applicant, the employer should raise an issue at our Service Desk.
With careful study, the Server-focused Certifications are achievable by Cloud application administrators. We recommend that you structure your preparation to develop a good understanding of the differences between the two installation types, as the differences affect the responsibilities and tasks of the job role being certified. Prepare as if you were actually needing to go to work next week or next month and administer a server instance – dive into the details, consult the documentation, and use all the resources you can to gather the information you'd need.
You'll need both experience and study to be fully prepared, because we test on your ability to use our products in a variety of environments and contexts.
Be sure to learn about the aspects of the product that are not part of your day-to-day work, and get hands-on practice with those aspects where possible.
We want you to succeed on your first attempt, so we strongly recommend a careful preparation strategy, even for those with many years of experience.
Some testing centers do not open dates very far in advance. You can contact Support to see if they can help. If you are having difficulties finding a testing center within a 100-mile radius, and/or available dates and times, please contact the Support Team for assistance.
For Certification Exams, please call 800-403-6199 or 602-281-3591 or send an email to firstname.lastname@example.org.
For Pro Skills Badge Exams, please call 1-800-211-2754 or email email@example.com.
Atlassian will work with individuals with documented disabilities to provide reasonable and appropriate access to our exams, for example a separate testing room, a supervised break, or extra testing time. Accommodations are considered on a case-by-case basis. Submit a ticket at our Service Desk.
We provide a lot of options for you to share your accomplishments. Log in to the Certification Portal to get started.
Download your e-Certificate for your ACP Credential
You can download an attractive certificate to put on your website, print and hang on your wall, or share with your managers and colleagues.
Share your Credentials to your social media stream
Digital badges represent your credentials online; when viewers click the shared badge icon, they will link directly to the Atlassian Certification database, and a 'verification' window will pop up showing details about your credential.
Add your Certifications to your accomplishments in LinkedIn
Sharing your digital badge to LinkedIn (described above) will add it to your activity stream, but not to your profile. Most people will also want to display their Certifications as accomplishments in their profile.
Add digital badges to your email signature
Specially encoded digital badges represent your credentials in your email signature; when viewers click the shared badge icon, they will link directly to the Atlassian Certification database, and a 'verification' window will pop up showing details about your credential.
Get a URL for a Credential for your website or online resume/CV
A URL can be used to link to a single credential. This is necessary for platforms that can't display your digital badge (i.e. they don't support the Open Badges standard), such as your website or online resume/CV.
You can take some additional steps to replace the link with a linkable image that functions just like a digital badge:
Share multiple Credentials online or via email using a Transcript
A Transcript lists ALL the exams and/or certifications you choose to display on it, and can be shared privately with third parties via email or posted online.
Yes, you can retake the exam, but you must wait at least 7 days to re-register. We recommend taking additional time to prepare, to maximize your chances of success. Retakes are the same price.
You will receive your results via email immediately after you complete the exam (unless it is a beta exam). However, it will take 24 to 48 hours from the time you completed the exam to update in the Certification Portal. If you still don't see your updated records in the Certification Portal, please contact us at our Service Desk.
We are unable to provide access to the actual exam questions because that would compromise the security of the exam for others.
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