ACP-500 Atlassian System Administrator

ACP Certification | System Administrator | Jira/Confluence

Become an Atlassian Certified System Administrator

Atlassian System Administrators manage installation and back-end configuration, monitor diagnostics, troubleshoot system performance, and partner with Application Administrators to keep Atlassian products secure, up-to-date and performing optimally for all their teams. 

  • You are a skilled administrator of server-class operating systems.
  • You have at least one to two years of experience with system administration for Jira and Confluence, including installing, configuring, upgrading, and troubleshooting.  
  • You can analyze and respond to performance diagnostics. 
  • You can plan and execute migrations.
  • You are very familiar with typical system administration responsibilities related to networking, databases and user directories.
  • You grasp the fundamentals of JVM.
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Exam details

Exam Number

ACP-500

Location

Kryterion Testing Centers

products

Jira Software Server Enterprise Releases and Confluence Server Enterprise Releases

Price

USD $250 (+ tax)

Exam Time

180 minutes

Passing Score

68%

Questions

75 - 85

Exam Topics

Preparation

ACP exams are intended to be challenging – increase your chances of success with careful preparation!

  • Download the Exam Topics and evaluate your readiness. 
  • Get hands-on practice across all the topics, paying particular attention to functionalities you work with less often.
  • Consult the Atlassian product documentation to learn about nuances  of each topic that you may be unfamiliar with.
  • If you typically use a localized product, use the English version to prepare for the exam, so that you'll be familiar with the names of menu options and other product features.
  • Be sure you have a high-level awareness of how to work with the application administrators to configure Jira and Confluence for your team's needs.
Exam Preparation

This recorded exam prep course includes an in-depth explanation of what to expect on the exam, lectures across the exam topics, sample exam questions and a preparation plan based on business cases and study questions. The Certification Prep course is for experienced system administrators of Atlassian products. 

Steps to get certified

Step 1 – CREATE A CERTIFICATION PORTAL ACCOUNT
  • Create or access your account.
  • You'll be assigned an Atlassian Testing ID, which uniquely identifies you in the Atlassian Certification Program.
  • You'll be able to schedule exams, download e-certificates, manage your credentials and share digital badges to social media from the Certification Portal.
STEP 2 – PURCHASE & SCHEDULE YOUR EXAM
  • From the Candidate Portal, link to Kryterion to pay for and schedule your exam.
  • Payment is by credit card or voucher. Pay particular attention to the rescheduling and cancellation policies.
  • Your registration confirmation email will contain your receipt and a Test Taker Authorization Code.
STEP 3 – DAY OF THE EXAM
  • Take your Test Taker Authorization Code with you (found on your registration confirmation email).
  • Take TWO forms of identification. One must be a government-issued photo ID (e.g., passport, driver's license, military ID); both forms of ID must display your signature.
  • We recommend arriving 15 minutes early. 
Remember:

Two forms of ID…

Government issued

Other ID with signature

STEP 4 – AFTER THE EXAM

Passed? Congratulations, you're an Atlassian Certified Professional!

  • After 24 hours, log in to the Candidate Portal and verify your Certified status. We'll send you an email explaining how to download your e-Certificate, share your credentials online, add your new digital badge to your email signature, and provide your transcript to others.
  • Your Certification will be valid for 24 months. 

Didn't pass?

  • You'll need to wait 7 days before you can re-register, but we recommend taking some extra time.  

  • Exam retakes are the same price as your first exam.

  • Check out the recommended preparation options from Atlassian University.

Maintain your certification

Your Certification is valid for 24 months.

To keep your Certification active, simply earn a related Atlassian Skills Badge or Pro Skills Badge before the expiration date. Each Badge will extend your Certification for 24 months from the Badge completion date. 

There are two types of Badge:

  • Atlassian Pro Skills Badges are earned by passing an online-proctored exam from your home or office.
  • Atlassian Skills Badges are earned by taking a free Skillbuilder course. To complete the requirements, you must pass an online assessment based on the course.

To keep all your Badges active, simply earn a new Badge every 24 months.

RESOURCES
Badge policies