ACP-100 JIRA Administrator

ACP Certification | JIRA Administration | JIRA / JIRA Software

Become an Atlassian Certified Professional JIRA Administrator

JIRA Administrators manage, customize, and configure JIRA from within the JIRA user interface. ACP Certification in JIRA Administration covers the skills needed to optimize JIRA for any development or business team. 

Exam details

Description of Exam Audience
  • You have 2-3 years of experience administering JIRA (this one’s not for newbies!)
  • You can administer JIRA in both Cloud and Server environments.
  • You can interpret and translate business requirements to JIRA.
  • You can keep JIRA healthy because you grasp how your choices affect JIRA's performance, scalability, and day-to-day manageability.
  • You’re a guru when it comes to workflows, schemes, and other features available through JIRA.
  • You know how to take advantage of Atlassian resources and community to  help your team implement best practices within JIRA.
Exam Number



Kryterion Testing Centers

product versions

JIRA 6.4, JIRA 7


USD $350

Exam Time

120 minutes

Passing Score


Registration Status


Exam Topics


ACP exams are intended to be challenging – increase your chances of success with careful preparation!

  • Download the Exam Topics and evaluate your readiness. 
  • Get hands-on practice across all the topics, paying particular attention to functionalities you work with less often.
  • Make sure you understand the differences between Cloud and Server environments in detail as they affect the JIRA Administrator's responsibilities.
  • Consult the Atlassian product documentation to learn about nuances you may be unfamiliar with.
  • Be sure you have a high-level awareness of other roles involved in maintaining JIRA (e.g. system administrators, server administrators) and how this larger team works together.
Training Courses

If you're just getting started, training courses from Atlassian are an excellent way to begin. These Atlassian University courses provide the foundation for JIRA Administration.

Exam Preparation

This recorded exam prep course includes an in-depth explanation of what to expect on the exam, technical lectures across the exam topics, sample exam questions and a four-week study plan based on case studies and lab exercises. The Certification Prep course is for experienced JIRA Administrators.

Steps to get certified

  • Create or access your account.
  • You'll be assigned an Atlassian Testing ID, which uniquely identifies you in the Atlassian Certification Program.
  • You'll be able to schedule exams, download e-certificates, manage your credentials and share digital badges to social media from the Certification Portal.
  • From the Candidate Portal, link to Kryterion to pay for and schedule your exam.
  • Payment is by credit card only.  Pay particular attention to the refund and rescheduling policies.
  • Your registration confirmation email will contain your receipt and a Test Taker Authorization Code.
  • Take your Test Taker Authorization Code with you (found on your registration confirmation email).
  • Take TWO forms of identification. One must be a government-issued photo ID (e.g., passport, driver's license, military ID); both forms of ID must display your signature.
  • We recommend arriving 15 minutes early. 

Two forms of ID…

Government issued photo ID

Other ID with signature


Passed? Congratulations, you're an Atlassian Certified Professional!

  • After 24 hours, log in to the Candidate Portal and verify your Certified status. Now you can download your e-Certificate, share your credentials online, add your new digital badge to your email signature, and provide your transcript to others.
  • Your Certification will be valid for 18 months. 

Didn't pass?

  • You'll need to wait at least 15 days before you can retake the exam, but we recommend taking some extra time.  
  • Check out the recommended preparation options from Atlassian University.

Maintain your certification

Your ACP Certification is valid for 18 months.

To keep your ACP Certification active, simply earn a related Badge before the expiration date. Each badge will extend your ACP for an additional 18 months. 

There are two types of badges:

  • Atlassian Certified Badges cover weightier topics and are earned by passing an online-proctored exam from your home or office.
  • Atlassian Badges might be linked to a variety of approved activities, such as courses or technical webinars. To complete them, you must pass an online assessment that validates your learning.

Your Badges will stay active for as long as you hold any unexpired ACP certification. Related badges are shown below.

Badge policies