Sparring is a structured way to get peer feedback from teammates and stakeholders. A fruitful sparring session can also help you reach specific decisions that will take the project forward.
AND I NEED THIS... WHY?
Just as boxers, fencers, and kung fu masters can't train all by themselves, the best way to keep your projects in tip-top shape is to show your work to your teammates and have them tear it to shreds. (Kidding! Sort of...)
Sparring is an organised way to bounce ideas off your teammates. Maybe you're at a crossroads – think through a few options, present them, and together you can decide which is the best way to proceed. Or maybe you feel like your piece of the project is almost there. Your team can help figure out which aspects need some polish so the whole thing really shines.
Although sparring comes out of the design world, it can apply to lots of things: a piece of written content, a user journey, a network or system architecture, the information architecture of a website, etc.
WHO SHOULD BE INVOLVED?
Pull in your project's full-time owner and/or sponsor (if you have one), plus a smattering of project teammates and stakeholders.
2 - 6
Running the play
Think carefully about what you want to get peer feedback on. Be sure to send links to any pre-reading when you invite your team to the session.
- Print-outs of your work
- Sticky notes
- Pens or markers
- Rubber chicken
Do your homework (30 min)
Don't waste your time (or others'). You've only got half an hour, so think carefully about what you want to spar. Page layouts? Copy for social posts? The user's journey through several screens? Be sure to put that in the invite you send out. Also include links to any pre-reading, but limit that to 15 minutes' worth.
Build a tight case for the approach you've taken – gather competitive analysis, user research, etc. – and be ready to defend it. But that's not the same as being defensive! Critiques of your work are not criticism of you as a person.
ARRIVE EARLY TO SPARRING
Hang print-outs of your work on the wall, along with supporting materials like personas, lists of user stories, a list of guiding principles for your project, and so on. And don't forget the sticky notes, markers and whiteboard!
Set the stage (5 min)
Remind your team what they'll be critiquing, and explain the level of feedback you are looking for so you don't waste time on things that are likely to change later. For example, there's no point in talking about tiny little details if the workflow has not been decided.
Do a walk-through (5 min)
Briefly present whatever you're sparring to set the context. Give just enough information to get oriented, but don't justify things (yet) or go nuts on the explanations. They walked in with open minds, and you want to keep it that way and avoid introducing bias that will lead the witness.
Bring on the peer feedback (10 min)
Let the group go over your work and mark it up directly, or use sticky notes to pose questions and leave feedback. Do this part in silence. Only answer questions for clarification.
Don't try to solve issues right now, as tempting as it may be. That only takes away time that could be spent raising questions.
Discuss, debate and challenge (5 min)
Go back over the work and discuss your team's questions and comments. Be prepared to answer challenges about why you are doing this, as well as details of what you are doing. Providing context is important along with backing the work up with any research you have done.
Peer feedback can be brutal and being vulnerable is hard, but encourage that. When you step outside your comfort zone, your idea can evolve into something you may never have envisioned.
Wrap it up (5 min)
Capture any outstanding questions or issues, and schedule a follow-up sparring session if necessary. Make it clear when your team will be able to see an iteration of your work based on the feedback they've given. And acknowledge any feedback that you likely won't incorporate into the next iteration.
Be sure to run a full Health Monitor session or checkpoint with your team to see if you're improving.Find your Health Monitor
If you're sparring something that doesn't lend itself well to sticky notes (e.g., long-form copy), have your team call out feedback verbally and ask for a scribe to take notes.
Sparring can either be a two-way discussion where you challenge the feedback you get from your team. Or, it can be a one-way delivery of feedback where you just soak it all in.
Ping your team with follow-up questions as you work on your next iteration. Don't just hope for the best or wait for the next sparring session.
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