Organizations everywhere use Jira Service Management to track service requests and bring visibility to work.
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Everything you need to manage service requests
Right out of the box
Set up in minutes
Teams from IT to HR to facilities can easily spin up service desks, and focus on resolving issues.
Get control of requests
Provide one place for your teams to resolve requests. No more juggling requests through email and chat.
View information at your fingertips
Demonstrate the value of your work and track performance metrics to continually improve service.
Accelerate the flow of work
Bring Dev, Ops, and other teams together to rapidly respond to requests, incidents, and changes.
Why customers love Jira Service Management
Fewer tickets
On average, companies managed 25% fewer request tickets.
Fraction of the cost
Companies get a fully featured service desk at 1/5th the price of other solutions.
Less time wasted
Companies resolved issues 40% faster after migrating to Jira Service Management.
Easier setup
Companies get up and running with Jira Service Management in less than half the industry average implementation time.
Don't just take our word for it
#1 on Capterra’s Top 20 Most Popular ITSM Software
#1 on Capterra’s Top 20 Most Affordable ITSM Software
Top Rated IT Service Management Software on TrustRadius
G2 Crowd Service Desk Software Leader 2017
Powering teams of all sizes around the world
3 reasons your IT team needs Jira Service Management
