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Free Standard Premium Enterprise
Features
Feature Free Standard Premium Enterprise
Apps and integrations ?
Free
Standard
Premium
Enterprise
Data & Insights
Feature Free Standard Premium Enterprise
Admin Controls
Feature Free Standard Premium Enterprise
Security & Compliance
Feature Free Standard Premium Enterprise
Storage, Support & Invoicing
Feature Free Standard Premium Enterprise
Storage ?
Free 2 GB file storage
Standard 250 GB file storage
Premium Unlimited storage
Enterprise Unlimited storage
Support ?
Free Community Support
Standard Local Business Hours
Premium 24/7 Premium Support
Enterprise 24/7 Enterprise Support
Guaranteed Uptime SLA ?
Free -
Standard -
Premium 99.9%
Enterprise 99.95%
Two clouds

Benefits of hosting in the cloud

Lock with key

Enterprise-grade security and centralized administration with Atlassian Access

*Atlassian Access is a separate subscription that you can enable across your company. Go to admin.atlassian.com to get started.

Cloud Pricing FAQ

What will my Jira Software subscription cost? Copy link to heading Copied! show +
  

You can find detailed pricing for Jira Software Cloud here.
Use our pricing calculator to determine your exact price. For more than 35,000 users, explore our self-managed options.

Can I try Jira Software for free? Copy link to heading Copied! show +
  

Of course! We offer a Free plan for Jira Software for up to 10 users, 2GB of storage, and Community Support. If you'd like to add more than 10 users or get access to more support and storage, you can sign up for a 7-day free trial of our Standard or Premium plan. 

What is a Jira Software user? Copy link to heading Copied! show +
  

A Jira Software user is any user that can login to your Jira Software site and exists in User Management.

How are users counted towards billing? Copy link to heading Copied! show +
  

You can add and remove users as your team changes. At the end of each monthly billing cycle, you will be billed for the following month's subscription based on the exact number of Jira Software users you have.

Do you offer annual subscriptions? Copy link to heading Copied! show +
  

Yes! For annual subscriptions, you will be billed for the tier that most closely matches your user count. Annual subscriptions may offer a discount depending on the number of users purchased.

Use our pricing calculator to determine your exact price.

What payment options do you accept? Copy link to heading Copied! show +
  

Monthly subscriptions are payable by credit card (MasterCard, Visa, or American Express), or PayPal. Annual subscriptions can be paid via credit card, bank transfer, or check.

What happens if I'm not satisfied with my Jira Software purchase? Copy link to heading Copied! show +
  

If you're not satisfied with any Atlassian Cloud product or service, we offer a refund within your first paid month after your trial period for monthly subscriptions, and within 30 days of payment for annual subscriptions. No questions asked.

What's the difference between Jira Software, Jira Service Management, and Jira Core? Copy link to heading Copied! show +
  

Jira Software is built specifically for software teams. Jira Software combines powerful developer tool integrations with the most important features and functionality required for great agile software development.

Jira Service Management is built for IT and service teams, providing them with everything they need for out-of-the-box incident, problem, and change management.

Jira Core is a simplified project management tool for customers looking to extend the power of Jira to their organization.

What's the difference between your cloud and self-managed options? Copy link to heading Copied! show +
  

Our cloud products provide a complete SaaS solution, ready-made for all Atlassian customers. With cloud, we do the heavy lifting for you by providing built-in platform security and compliance, quick and simple set up, and financially backed SLAs for uptime and performance. Cloud comes with the added benefit of continuous innovation so your end-users will always have the latest and greatest features and functionality.

Our Data Center products enable you the flexibility to deploy on an infrastructure of your choice. It’s best for those who have unique or complex operating requirements or need to scale beyond our current cloud user tiers. You’ll have complete control over data management, security and compliance, when you upgrade, and how you manage uptime and performance. We recommend Data Center for those who have stricter requirements and can’t move to cloud just yet.

Learn more about the differences.

Please note: We have ended sales for new server licenses as of February 2, 2021 PT and will be ending support for server on February 15, 2024 PT. 

What happens if I exceed the Free plan's user limit? Copy link to heading Copied! show +
  

When you exceed the Free plan's user limit, we'll automatically upgrade you to a free trial of the Standard plan. No payment information is required and you can cancel any time.

What is the difference between Premium and Atlassian Access? Do I need both? Copy link to heading Copied! show +
  

Jira Software Cloud Premium enables teams to confidently scale with automation, a 99.9% uptime SLA, unlimited storage, Premium Support, and many more features coming soon.

Think of Atlassian Access as your “umbrella policy” for enterprise-grade security and user management in the cloud. Atlassian Access enables admins to enforce consistent, company-wide security and access policies across all Atlassian cloud products being used within their organization.

When you layer Access on top of our Premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian cloud content and users across your entire organization.

Still have more questions?

Check out Atlassian Cloud Licensing or Jira Software Licensing.

Information icon

Important changes to our Server and Data Center products
We’ve ended sales for new server licenses and will end support for server on February 15, 2024 PT. We’re continuing investment in Data Center with several key improvements. Learn what this means for you.

Free for 30 days

For teams that require a self-managed solution

Data Center

USD X
per year
Buy now

Data Center Pricing FAQ

Can I try Jira Software Data Center for free? Copy link to heading Copied! show +
  

Of course! You can host a fully functional copy of Jira Software Data Center on your own hardware, free for 30 days . Simply download Jira Software to get started.

If you love it (and we think you will), you can continue using Jira Software by updating your existing instance with a purchased license key. You can purchase your subscription here.

What is a Jira Software user? Copy link to heading Copied! show +
  

A Jira Software user is any user that can log into Jira Software. Anonymous users may also be granted access and do not count against license totals.

Do you offer discounts for Data Center? Copy link to heading Copied! show +
  

Depending on your situation, you may qualify for one of the following discounts:

  • Academic Data Center licenses: Qualified academic institutions receive a 50% discount on all Data Center licenses. Learn more.
  • Community Data Center licenses: Qualified non-profit organizations receive free Data Center subscriptions (inclusive of both products and Marketplace apps). Learn more.
  • Data Center loyalty discount: Server customers who migrate to Data Center may be eligible for a multi-year subscription discount. Learn more.
What is included with my license purchase? Copy link to heading Copied! show +
  

Data Center is offered as an annual subscription that includes updates and support as long as your subscription is active.

What payment options do you accept? Copy link to heading Copied! show +
  

Data Center subscriptions can be paid via Credit Card, Bank Transfer, Check, or ACH (US banks only).

What happens if I am not satisfied with my purchase? Copy link to heading Copied! show +
  

If you're not satisfied with any Atlassian product or service, we offer a 30–day money–back guarantee, no questions asked.

What's the difference between your cloud and Data Center options? Copy link to heading Copied! show +
  

Our cloud products provide a complete SaaS solution, ready-made for all Atlassian customers. With cloud, we do the heavy lifting for you by providing built-in platform security and compliance, quick and simple set up, and financially backed SLAs for uptime and performance. Cloud comes with the added benefit of continuous innovation so your end-users will always have the latest and greatest features and functionality.

Our Data Center products enable you the flexibility to deploy on an infrastructure of your choice. It’s best for those who have unique or complex operating requirements or need to scale beyond our current cloud user tiers. You’ll have complete control over data management, security and compliance, when you upgrade, and how you manage uptime and performance. We recommend Data Center for those who have stricter requirements and can’t move to cloud just yet.

Learn more about the differences.