Packages

Already own JIRA? Try add-ons a-la-carte at Atlassian Marketplace»

For projects

Issue tracking

JIRA

Free trial

For development

Issue tracking and agile project management

Free trial

For service desk

Issue tracking and service requests

JIRA Service Desk

Free trial

  • 10 users
  • Projects: $10/mo
  • Development: $20/mo
  • Service desk: $20/mo
  • 15 users
  • Projects: $50/mo
  • Development: $75/mo
  • Service desk: $75/mo
  • 25 users
  • Projects: $100/mo
  • Development: $150/mo
  • Service desk: $150/mo
  • 50 users
  • Projects: $200/mo
  • Development: $300/mo
  • Service desk: $300/mo
  • 100 users
  • Projects: $300/mo
  • Development: $450/mo
  • Service desk: $450/mo
  • 500 users
  • Projects: $500/mo
  • Development: $750/mo
  • Service desk: $750/mo
  • 2,000 users
  • Projects: $1,000/mo
  • Development: $1,500/mo
  • Service desk: $1,500/mo

Features

Projects

Development

Service desk

Polished user experience x x x
Powerful and customizable workflows x x x
Unlimited custom fields x x x
Bugs and defect management x x x
Requirements management x x x
Seamless source and issue integration x x x
Powerful search and filtering x x x
Advanced reporting x x x
Customizable dashboards and wallboards x x x
Advanced security and administration x x x
Integration with flexible REST APIs x x x
Easily import data from other systems x x x
Mobile interface x x x
Available OnDemand in the cloud x x x
Available for download x x x
Learn more»
Intuitive drag-and-drop boards   x  
Comprehensive sprint planning   x  
Epic and user story management    x  
Agile best practices out of the box   x  
Scrum boards   x  
Kanban boards   x  
Backlog management   x  
Flexible agile reporting   x  
JIRA Service Desk Learn more»
User-friendly customer portal     x
Advanced service level agreements (SLA)     x
Real-time reports and analytics     x
Customizable queues     x
Automated triage and prioritization      x
Service desk best practices out of the box     x
Beautiful email notifications      x

OnDemand subscription details

It's all included

Your subscription includes software updates, technical support, hosting costs, bandwidth and system administration.

24x7 support

Our staff of engineers works around the clock to fully maintain, manage, and support every aspect of your instance.

Get two months free

For annual subscriptions, Atlassian offers a discounted rate from the monthly offering, which equates to two free months per year.

30-day money back guarantee

If you want to discontinue use of any Atlassian OnDemand product, Atlassian offers a no-questions-asked 30-day money back guarantee.

Free for open source

Qualified open source projects can receive free subscriptions for Atlassian OnDemand offerings.

How do you define a user?

A JIRA user is any user that can log in to JIRA. Anonymous users may also be granted access and do not count against license totals.

View the purchasing FAQ for JIRA»

Download vs. OnDemand comparison

OnDemand benefits
  • Hosted in the cloud.
  • Instant setup.
  • Subscription pricing: month-to-month.
  • Bundled add-ons and remote integrations.
  • Distributed collaboration
Download benefits
  • Host on your own hardware
  • Extreme customization
  • Perpetual license: one-time purchase
  • Add-ons available from the Atlassian Marketplace
  • Complete application control

Packages

Already own JIRA? Try add-ons a-la-carte at Atlassian Marketplace»

For projects

Issue tracking

JIRA

Free trial
Or buy it now

For development

Issue tracking and agile project management

Free trial
Or buy it now

For service desk

Issue tracking and service requests

JIRA Service Desk

Free Trial
Or buy it now

  • 10 users
  • Projects: $10
  • Development: $20
  • Service desk: $20
  • 25 users
  • Projects: $1,200
  • Development: $1,800
  • Service desk: $2,100
  • 50 users
  • Projects: $2,200
  • Development: $3,300
  • Service desk: $3,850
  • 100 users
  • Projects: $4,000
  • Development: $6,000
  • Service desk: $7,000
  • 500 users
  • Projects: $8,000
  • Development: $12,000
  • Service desk: $14,000
  • 500 users
  • Projects: $12,000
  • Development: $16,000
  • Service desk: $18,000
  • 2,000 users
  • Projects: $16,000
  • Development: $20,000
  • Service desk: $28,000
  • 10,000 users
  • Projects: $20,000
  • Development: $24,000
  • Service desk: $35,000
  • 10,000+ users
  • Projects: $24,000
  • Development: $28,000
  • Service desk: $42,000

Enterprise Licenses

Atlassian Enterprise licenses include additional support and services to ensure success for your deployment.

Atlassian Enterprise includes:
  • 24x7 online and phone support
  • Training through Atlassian University
  • JIRA administrator training course
  • Enterprise Community membership
  • Enterprise best-practice webinars

Learn more about Atlassian Enterprise»

Give kids a head start with a starter license

All proceeds from our fully featured 10-user starter licenses go to the Room to Read charity, which promotes literacy and gender equality in education throughout the developing world.

Features

Projects

Development

Service Desk

Polished user experience x x x
Powerful and customizable workflows x x x
Unlimited custom fields x x x
Bugs and defect management x x x
Requirements management x x x
Seamless source and issue integration x x x
Powerful search and filtering x x x
Advanced reporting x x x
Customizable dashboards and wallboards x x x
Advanced security and administration x x x
Integration with everything x x x
Easily import data from other systems x x x
Mobile interface x x x
Available on the cloud x x x
Available for download x x x
Learn More»
Intuitive drag-and-drop boards   x  
Comprehensive sprint planning   x  
Epics and user stories managment    x  
Agile best practice out of the box   x  
Scrum boards   x  
Kanban boards   x  
Backlog management   x  
Agile reports and gadgets    x  
JIRA Service Desk Learn More»
Intuitive, user-friendly customer portal     x
Advanced service level agreements (SLA)     x
Real-time reports and analytics     x
Customizable queues     x
Automated triage and prioritization      x
Service desk best practices out of the box     x
Beautiful email notifications      x

 

Download license details

First year of maintenance is on us

Download licenses entitle you to perpetual use. The first 12 months of maintenance – product updates and support – are included free.

Source code included

The full source code is available for commercial and academic licenses to help with any desired product customizations.

30-day money back guarantee

If you want to discontinue use of any Atlassian product, Atlassian offers a no–questions asked 30–day money–back guarantee. This excludes Starter licenses.

Discounts for academic institutions

Qualified academic institutions receive a 50% discount on download licenses.

Free for open source, nonprofits, and classrooms

Free licenses are available for qualified open source projects, nonprofits and classrooms.

How do you define a user?

A JIRA user is any user that can log in to JIRA. Anonymous users may also be granted access and do not count against license totals.

View the purchasing FAQ for JIRA»

Download vs. OnDemand Comparison

OnDemand Benefits
  • Hosted in the cloud.
  • Instant setup.
  • Subscription pricing: month-to-month.
  • Bundled add-ons and remote integrations.
  • Distributed collaboration.
Download Benefits
  • Host on your own hardware.
  • Extreme customization.
  • Perpetual license: one-time purchase.
  • Add-ons available from Atlassian Marketplace.
  • Complete application control.

Latest JIRA blog

Ryan Anderson

Do Agile Right Webinar recap – Q&A with Atlassian product managers

In January, two of our very own Atlassian Confluence product managers, Sherif Mansour and John Masson, hosted a live webinar where they shared agile best practices that they’ve learned over the years ...

Read more on the JIRA Blog