FREE FOR 7 DAYS
For teams of all sizes, in the cloud
Cloud pricing FAQ
Can I try JIRA Core for free?
Of course! Your first 7 days are on us. Sign up for a new JIRA Core Cloud site and you'll be using JIRA Core like a pro in no time.
If you love it (which we believe you will), you can continue using JIRA Core simply by providing us with your payment details.
What is a JIRA Core user?
A JIRA Core user is any user that can log into JIRA Core. Anonymous users may also be granted access and do not count against license totals.
How is my usage calculated?
You can add and remove users as your team changes. We'll make sure you are charged for the right user tier based on your team size. At the end of each billing month, you will be billed for the following month's subscription based the number of JIRA Core users you have.
Can I pay annually?
Yes, JIRA Core Cloud is also available on an annual subscription plan:
JIRA Core Cloud Annual Pricing ⌄
To purchase JIRA Core Cloud on an annual subscription plan, simply start a free 7-day trial and then contact us. We'd be happy to change your plan to an annual subscription.
What payment options do you accept?
We accept MasterCard, Visa or American Express. For customers on an annual subscription plan, we also accept bank transfers or checks.
What happens if I am not satisfied with my JIRA Core purchase?
If you're not satisfied with any Atlassian product or service, we offer a 30-day money-back guarantee, no questions asked. As proceeds from the 10 user Server licenses are donated to charity, the purchase of these licenses can not be refunded.
What's the difference between Cloud and Server options?
With the Cloud option, we host and setup your JIRA Core site in the cloud for you. This is generally the best option for teams who want to get started quickly and easily, and for teams who don't want to manage the technical complexity of hosting themselves.
With the Server option, you host JIRA Core on your own hardware and you're able to customize your setup however you'd like. This is generally the best option for teams who want to manage all the details of the setup and don't mind the additional complexity of hosting themselves.
Still have more questions?
Check out our complete JIRA Core Pricing FAQ.
Free for 30 days
For teams of all sizes, hosted on your server
Server pricing FAQ
Can I try JIRA Core for free?
Of course! You can host a fully functional copy of JIRA Core on your own hardware for 30 days for free. Simply download JIRA Core to get started.
If you love it (which we believe you will), you can continue using JIRA Core by simply updating your existing instance with a purchased license key. JIRA Core licenses can be purchased online.
What is a JIRA Core user?
A JIRA Core user is any user that can log into JIRA Core. Anonymous users may also be granted access and do not count against license totals.
Do you offer discounts for academic institutions?
Qualified academic institutions receive a 50% discount on licenses with more than 10 users.
What is included with my license purchase?
We believe the JIRA Core licensing scheme is simple, upfront and equitable.
Our Server licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) starting from the date of purchase. Renewing maintenance is entirely optional.
What payment options do you accept?
We accept MasterCard, Visa or American Express. For customers on an annual subscription plan, we also accept bank transfers or checks.
What happens if I am not satisfied with my JIRA Core purchase?
If you're not satisfied with any Atlassian product or service, we offer a 30-day money-back guarantee, no questions asked. As proceeds from the 10 user Server licenses are donated to charity, the purchase of these licenses can not be refunded.
What's the difference between Cloud and Server options?
With the Cloud option, we host and setup your JIRA Core site in the cloud for you. This is generally the best option for teams who want to get started quickly and easily, and for teams who don't want to manage the technical complexity of hosting themselves.
With the Server option, you host JIRA Core on your own hardware and you're able to customise your setup however you'd like. This is generally the best option for teams who want to manage all the details of the setup and don't mind the additional complexity of hosting themselves.
Still have more questions?
Check out our complete JIRA Core Pricing FAQ.