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Atlassian is a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2023.

Atlassian is proud to be recognized as a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2023. With the highest possible score in the strategy category, it’s no wonder nearly 50,000 customers trust Jira Service Management to connect high-velocity teams across Development, IT, and the broader business.

2021, Q4 Forrester Wave Enterprise Service Management graph

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“Three years ago, Atlassian doubled down on this space with a differentiated vision and we’ve spent every minute since executing on that vision. Today, Jira Service Management unlocks high-velocity teams at nearly 50,000 companies around the world. We believe this recognition from Forrester, combined with our customer growth, validates our strategy to make waves (pun absolutely intended) in this space.”

- Edwin Wong, Head of Product, IT Solutions

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