Marketplace 
Support 
Trust & Security Migrate to Slack
Which service are you migrating from?
Hipchat Cloud
Note: You can start using Slack immediately if you don't want to export your data. Sign up here.
Step 1: Export your data
Please follow the steps below to export your group's data. This must be performed by a Hipchat Group Administrator.
- Log in at yourdomain.hipchat.com/admin/
- Click on the Data Export tab.
- Select the data to export.
- In the Password and Confirm Password fields, create a password to protect your archive files. (We do not store this password.)
- Click Export, and once the export has completed, the export will be available to you in the admin console.
Step 2: Import your data into Slack
You are ready to import your data into Slack. Follow the steps outlined here:
- Go to slack.com/migration/atlassian
- Sign in or create a new Slack workspace.
- Upload your Hipchat export file.
- Choose users.
- Choose rooms.
- Review and do the import.
Hipchat Server / Data Center
Note: You can start using Slack immediately if you don't want to export your data. Sign up here.
Step 1: Export your data
Hipchat Server: We highly recommend upgrading to the latest version of Hipchat Server to ensure you have the latest updates to the Group Export Dashboard (our preferred method of exporting data). In the event you are not able to upgrade to the latest version, admins will have self-serve options to export data via the Command Line Interface (see below).
Hipchat Data Center: We highly recommend upgrading to the latest version of Hipchat Data Center to gain access to the Group Export Dashboard (our preferred method of exporting data). In the event you are not able to upgrade to the latest version, admins will have self-serve options to export data via the Command Line Interface (see below).
Group Export Dashboard:
- Log in at the domain name configured for your Hipchat Server (e.g. hipchat.yourcompany.com) and log in.
- Click on Server Admin > Export.
- Select the data to export.
- In the Password and Confirm Password fields, create a password to protect your archive files. (We do not store this password.)
- Click Export, and once the export is done you will receive an email with a link to download the file.
Command Line Interface (CLI):
- Go to CLI.
- Enter hipchat export --export -p your_password
- Once the export is done you will receive an email with a link to download the file.
Step 2: Import your data into Slack
You are ready to import your data into Slack. Follow the steps outlined here:
- Go to slack.com/migration/atlassian
- Sign in or create a new Slack workspace.
- Upload your Hipchat export file.
- Choose users.
- Choose rooms.
- Review and do the import.
Stride
Note: You can start using Slack immediately if you don't want to export your data. Sign up here.
Step 1: Export your data
Please follow the steps below to export your group’s data. This must be performed by a Stride Group/Site Administrator.
- Navigate to the admin panel by going directly to yourdomain.atlassian.net/admin. (Or, you can also open up Stride, select Settings in the bottom left, select the Admin tab, and View all admin settings.)
- Click on Stride in the bottom left in Application Settings.
- Click Create Export.
- Select the data you would like exported. Note that the export will automatically include the files (in the conversations you select) as links -- those links expire 14 days from the time of the export, so please be ready to import your data to Slack at this time. Once imported, the expiration is removed.
- In the Passphrase and Confirm Passphrase fields, create a password to protect your archive files. (We do not store this password.)
- Click Export. Once the export has completed, it will be available to you on that admin screen.
Step 2: Import your data into Slack
You are ready to import your data into Slack. Follow the steps outlined here.
- Head to https://my.slack.com/services/import and select “Hipchat and Stride”
- Upload your Stride export via the Stride export link and enter the passphrase you used when generating the export. Note that the file links in this export will expire 14 days after being generated. After 14 days, a new export will need to be generated.
- Choose users to import by choosing from the below options:
- Create new users, and invite them
- Add Stride users as new Slack members and send them an invite to join your workspace.
- Create as deactivated users, without inviting them
- This option will preserve message history, but won’t add the users to Slack (they’ll appear as deactivated members). These users can be invited to join your workspace at a later time.
- Do not create users, just import their messages
- Only users’ messages will be imported to Slack. Messages will be associated with users’ names, but no member profiles will be created.
- Skip users, don’t import messages
- Use this option to exclude users you don’t wish to add to Slack.
- Create new users, and invite them
- Choose rooms to import. Any rooms you import to Slack will become channels. Your import options:
- Create new rooms (channels)
- Don't import the rooms
- Configure manually
- Run the import. Review the summary of users and rooms you’ll be importing. Click Import to finish.
- Note: Use the Reverse Import button to rollback an import. This action will remove imported rooms and messages from your Slack workspace, but not users.