Jira Service Desk Logo

Simply affordable customer service software

Everything your team needs to deliver great customer service, starting at $10/month. Take a free 7-day test drive. 


Built on the Jira platform

Jira Service Desk integrates with Jira Software to close the feedback loop between support and development and to rapidly resolve bugs. 



Smarter self-service

Machine learning recommends the right service and learns from every interaction, so your customers always find the help they need. 


Help where customers need it

Provide help in-context. With our embedded widget, your customers can raise a request from any web page, or in your product. 

All you need from customer service software

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Customize branding

Create a branded customer portal, all through a point-and-click interface and no code.

Speak your customers' language

Deliver amazing service to customers around the world. Offer a localized experience with 8 supported languages out-of-the-box. 




Build a knowledge base

Add Confluence knowledge base to Jira Service Desk and help your customers help themselves. 

Report on metrics that matter

Gain visibility into the metrics that matter to your business. Improve performance by catching bottlenecks before they happen.

Listen to your customers

Turn feedback into customer love. Keep track of customer satisfaction with CSAT reporting.

Provide in-context support

With our embedded widget, your customers can raise a request from any web page, or in your product. 

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Supercharge your customer service

Choose from 800+ apps in the Atlassian Marketplace and customize Jira Service Desk to work best for you.

Trusted by over 25,000 organizations worldwide

Jira Service Desk customer logos

Great customer service software, starting at $10/month

Learn more about customer service software

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4 things to look for in customer service software

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Video: Jira Service Desk for customer service featuring Intuit