Confluence Licensing and Purchasing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.

Server Licenses

1. What does a new Confluence Server license cost?

We have designed Confluence Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

  Commercial Academic
1-10 Users US $10 US $10
11-25 Users US $1,400 US $700
26-50 Users US $2,500 US $1,250
51-100 Users US $4,600 US $2,300
101-250 Users US $9,000 US $4,500
251-500 Users US $14,000 US $7,000
501-2000 Users US $18,000 US $9,000
2001-10,000 Users US $23,000 US $11,500
10,001+ Users US $28,000 US $14,000

 

2. How much is it to renew my Confluence software maintenance?

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

  Commercial Academic
1-10 Users US $10 US $10
11-25 Users US $700 US $350
26-50 Users US $1,250 US $625
51-100 Users US $2,300 US $1,150
101-250 Users US $4,500 US $2,300
251-500 Users US $7,000 US $3,500
501-2000 Users US $9,000 US $4,500
2001-10,000 Users US $11,500 US $5,750
10,001+ Users US $14,000 US $7,000

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

3. What is software maintenance?

Software maintenance, included in your first year of use, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license keys (lets you test the upgrades before committing!)
  • Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

4. How can I request a quote?

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

5. Does my Confluence Server license have to match the Confluence Team Calendars add-on?

Yes, Confluence Team Calendars is an add-on for Confluence whose license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Confluence Team Calendars license.

6. How do you define a Confluence User?

A user is defined as a unique, named account that has been granted access to an application. Anonymous users may also be granted access and do not count against license totals.

7. How is Confluence Server licensed?

A Confluence Server commercial/academic/starter license entitles you to:

  • Deploy a single instance of Confluence in a production environment on 1 server accessible by the number of users licensed
  • Unlimited pages, spaces and comments
  • Perpetual Confluence use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please read the Atlassian Customer Agreement for more details.

8. What is the cost to upgrade my Confluence Server license to a higher user tier?

You will be pleased to know that you can upgrade Confluence at any time and all data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

  26-50 Users 51-100 Users 101-250 Users 251-500 Users 501-2000 Users 2001-10,000 Users 10,001+ Users
Commercial
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
US $1,800 US $3,900 US $8,300 US $13,300 US $17,300 US $22,300 US $27,300
From
26-50 Users to
  US $3,350 US $7,750 US $12,750 US $16,750 US $21,750 US $26,750
From
51-100 Users to
    US $6,700 US $11,700 US $15,700 US $20,700 US $25,700
From 101-250*
Users to
       US $9,500 US $13,500 US $18,500 US $23,500
From 251-500
Users to
        US $11,000 US $16,000 US $21,000
From
501-2000 Users to
          US $14,000 US $19,000
From
2001-10,000 Users to
            US $16,500
Academic
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
US $900 US $1,950 US $4,150 US $6,650 US $8,650 US $11,150 US $13,650
From
26-50 Users to
  US $1,675 US $3,875 US $6,375 US $8,375 US $10,875 US $13,375
From
51-100 Users to
    US $3,350 US $5,850 US $7,850 US $10,350 US $12,850
From 101-250*
Users to
      US $4,750 US $6,750 US $9,250 US $11,750
From 251-500
Users to
        US $5,500 US $8,000 US $10,500
From
501-2000 Users to
          US $7,000 US $9,500
From
2001-10,000 Users to
            US $8,250
  26-50 Users 51-100 Users 101-250 Users 251-500 Users 501-2000 Users 2001-10,000 Users 10,001+ Users

 *If you have a 500 user license issued between 02-Nov-2012 and 10-Jul-2014, please see the above FAQ: 3. I have a legacy Enterprise 1-500 or non-Enterprise 101-500 user license, how much is it to upgrade

Note: If you are using Confluence Team Calendars, Confluence Questions, or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial Confluence Server license will require a 500 User Commercial Confluence Team Calendars license.

Starter licenses (10 Users) are not upgradeable. If you are using a Starter license and wish to move to a higher user tier, you can purchase a new license for the number of users who will be using Confluence.

If you are currently using another legacy license; not shown in the table above; please Contact Us our for assistance.

9. What is the cost to upgrade my Confluence License purchased before October 2016 to a higher user tier?

You will be pleased to know that you can upgrade Confluence at any time and all data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period. 

  26-50 Users 51-100 Users 101-250 Users 251-500 Users 501-2000 Users 2001-10,000 Users 10,001+ Users
Commercial
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
US $1,900 US $4,000 US $8,400 US $13,400 US $17,400 US $22,400 US $27,400
From
26-50 Users to
  US $3,500 US $7,900 US $12,900 US $16,900 US $21,900 US $26,900
From
51-100 Users to
    US $7,000 US $12,000 US $16,000 US $21,000 US $26,000
From 101-250*
Users to
       US $10,000 US $14,000 US $19,000 US $24,000
From 251-500
Users to
        US $12,000 US $17,000 US $22,000
From
501-2000 Users to
          US $15,000 US $20,000
From
2001-10,000 Users to
            US $18,000
Academic
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
US $950 US $2,000 US $4,200 US $6,700 US $8,700 US $11,200 US $13,700
From
26-50 Users to
  US $1,750 US $3,950 US $6,450 US $8,450 US $10,950 US $13,450
From
51-100 Users to
    US $3,500 US $6,000 US $8,000 US $10,500 US $13,000
From 101-250*
Users to
      US $5,000 US $7,000 US $9,500 US $12,000
From 251-500
Users to
        US $6,000 US $8,500 US $11,000
From
501-2000 Users to
          US $7,500 US $10,000
From
2001-10,000 Users to
            US $9,000
  26-50 Users 51-100 Users 101-250 Users 251-500 Users 501-2000 Users 2001-10,000 Users 10,001+ Users

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for JIRA, Confluence, and Stash. See our Data Center information page for more details.

Please also see our Data Center FAQ for common questions.

Cloud Subscriptions

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Already using Atlassian Cloud? Site Administrators can navigate to the new Applications section of your Cloud site through the menu in the header and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a Confluence Cloud subscription cost?

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with JIRA (either Core, Software, or Service Desk), Confluence and/or Bamboo as its foundation. From there, you can choose from available add-ons (e.g. Team Calendars for Confluence) and additional applications.

From time to time, Atlassian may run limited-time pricing offers on our website which may not reflect the pricing you see below.

 
Users Confluence Cloud Monthly Confluence Cloud Annual
1-10 US $10 US $100
11-15 US $50 US $500
16-25 US $100 US $1,000
26-50 US $200 US $2,000
51-100 US $300 US $3,000
101-500 US $500 US $5,000
501-2000 US $1,000 US $10,000

3. How can I purchase or request a quote for Atlassian Cloud?

The monthly payment plan can only be paid with a credit card associated with the subscription. 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

5. What payment options are available?

Monthly: this payment option is automatically charged to the credit card associated with the Atlassian Cloud  subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.

Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. A subscription holder can request a quote from their My Atlassian account.

6. Where can I find the Atlassian Cloud End User Agreement?

You can find the Atlassian Customer Agreement on our FAQ space.

7. I have more questions about Atlassian Cloud.

Great, because we have more answers! Please see our complete Atlassian Cloud FAQ.