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Cloud loyalty discounts


To help ease your transition from server or Data Center to cloud, we are offering our enterprise customers a multi-year subscription discount when they migrate to cloud.

Eligibility requirements

  • You are an existing server or Data Center customer and your existing server licenses or Data Center subscriptions were purchased before February 2, 2021 PT
  • You must migrate 1,001+ users to an annual subscription of Jira Software Cloud, Jira Service Management Cloud, Jira Core Cloud, Confluence Cloud, Insight - Asset Management, Team Calendars for Confluence, Questions for Confluence, or Training for Jira
  • You must utilize our free cloud migration trial when you migrate to cloud

Discount schedule

The cloud subscription discount you receive will be based on when you purchase or renew your cloud subscription.

  • For annual cloud subscription purchases dated before July 1, 2021 PT:
    • Jira Software Cloud, Jira Service Management Cloud, Jira Core Cloud, Confluence Cloud, and/or Atlassian-built apps: 55% discount from then-current published Atlassian list price
  • For annual cloud subscription purchases or renewals dated before July 1, 2022 PT:
    • Jira Software Cloud, Jira Service Management Cloud, Jira Core Cloud, Confluence Cloud, and/or Atlassian-built apps: 40% discount from then-current published Atlassian list price
  • For annual cloud subscription purchases or renewals dated before July 1, 2023 PT:
    • Jira Software Cloud, Jira Service Management Cloud, Jira Core Cloud, Confluence Cloud, and/or Atlassian-built apps: 20% discount from then-current published Atlassian list price

Example

Company A purchases a Jira Software Server license (2000 user tier) and Confluence Server license (500 user tier) on January 1, 2010 PT. It is now 2020, and they would like to migrate from server to cloud. They purchase an annual Jira Software Cloud subscription (2000 user tier) and an annual Confluence Cloud subscription (500 user tier) on June 30, 2021 PT.

  • Since they purchased their cloud subscriptions before July 1, 2021 PT, they are eligible for a 55% discount on Jira Software Cloud and no discount on Confluence Cloud since it is less than 1,001 users.
  • If they renew on June 30, 2022 PT for a second year, they are eligible for a 40% discount on Jira Software Cloud and no discount on Confluence Cloud since it is less than 1,001 users.
  • If they renew on June 30, 2023 PT for a third year, they are eligible for a 20% discount on Jira Software Cloud and no discount on Confluence Cloud since it is less than 1,001 users.


클라우드 로열티 할인에 대해 질문이 있나요? 저희에게 연락해 주세요.

Frequently asked questions

What products and apps are included in this offer? Show

You are eligible for this offer when you migrate the following products or Atlassian-built apps:

  • Jira Software Cloud
  • Jira Core Cloud
  • Jira Service Management Cloud
  • Confluence Cloud
  • Atlassian-built apps: Insight - Asset Management, Team Calendars for Confluence, Questions for Confluence, and Training for Jira
Are apps included in this cloud loyalty discount offer? Show

Marketplace Partner apps: It depends on whether the vendor of the app has elected to participate in this offer. Marketplace Partners have the ability to offer loyalty discounts, subject to the loyalty discount offer terms established by Atlassian. To qualify for the discount, the non-Atlassian apps must be purchased at the same time as an Atlassian cloud product that qualifies for the loyalty discount. The loyalty discount will not be applied to future app purchases.

Atlassian-built apps: The apps listed below are included in our cloud loyalty discount:

  • Insight - Asset Management
  • Team Calendars for Confluence
  • Questions for Confluence
  • Training for Jira

Have questions? Contact us for help.

Is this offer available on monthly subscription plans? Show

No, this offer is only available for annual cloud subscriptions.

Can I get my Academic or Community license discount on top of the cloud loyalty discount? Show

This offer applies to cloud Academic licenses. You will receive the cloud loyalty discount on the price of your discounted Academic license.

This offer does not apply to cloud Community licenses.

Can I trial the cloud product before I commit to migrating? Show
Test

Yes, in fact, it is required to receive the cloud loyalty discount. We offer server and Data Center customers free cloud migration trials for the remainder of the software maintenance of your self-managed license. Learn more about our free cloud migration trials.

To activate your free cloud migration trial, billing and technical contacts can:

  1. Log in to my.atlassian.com
  2. Locate the server/Data Center license you want to start a trial for (expand the license details panel if not fully visible)
  3. Below the product history section, locate the Extended cloud trial offer box
  4. Review the offer details and click Start my trial
모든 Cloud 플랜을 사용해 볼 수 있나요? 평가판 기간 중에 플랜을 변경할 수 있나요? Show

예, 무료 Cloud 마이그레이션 평가판을 만드는 경우 Cloud 사이트는 기본적으로 Cloud Standard로 설정됩니다. 그러나 관리청구관리 구독에서 제품 플랜을 Cloud Premium으로 변경할 수 있습니다. 플랜은 평가판 기간 중에 언제든지 원하는 만큼 변경할 수 있습니다. 그러나 플랜을 Cloud Enterprise로 변경하려는 경우에는 Atlassian에 문의하세요.

Can I continue to run my server or Data Center instance after I’ve migrated to the cloud service? Show

Once you migrate and make payment on your Atlassian cloud site, your cloud subscription will begin and your server or Data Center license(s) renewal status will update to "not renew".

Your server installed keys are perpetual so you will have access to them forever but the software maintenance will not be renewed. Your Data Center instance will be discontinued at the end of the remaining subscription term, so we highly recommend you migrate your data from Data Center instance before the expiration date.

Can I get cloud loyalty discount pricing if I want to start a new cloud site not associated with my existing server/Data Center products? Show

No, this special discount can only be applied to when migrating from a server/Data Center product to a cloud subscription. Any additional cloud sites will be at current list prices.

플랜 또는 사용자 티어를 업그레이드하면 가격은 어떻게 되나요? 나중에 갱신할 때 어떤 영향이 있나요? Show

갱신하거나, 사용자를 구독에 추가하거나, Cloud 제품의 플랜을 업그레이드하면 Cloud 로열티 할인이 트랜잭션 발생 날짜에 따라 적용됩니다. 당시 게시된 연간 구독 가격에 로열티 할인이 적용됩니다.

Examples

  • A customer purchases a qualifying Jira Software Cloud license on June 1, 2021 PT, through June 1, 2022 PT, with a 55% discount. They decide to increase their user tier by 200 users on July 1, 2021 PT. The list price of the additional users will be discounted by 40%.
  • A customer purchases 2 years of Jira Software Cloud on October 1, 2020 PT, through October 1, 2022 PT, with a 55% discount. They decide to increase their user tier by 2000 users on January 1, 2022 PT. The list price of the additional users will be discounted by 40%. The renewal on November 1, 2022 PT, would also be discounted at 20%.
Can I lock in my cloud subscription pricing by purchasing a multi-year subscription? Show

Yes, you can purchase up to a 12 or 24-month cloud subscription.

연간 Cloud 구독을 구입하고 플랜 또는 사용자 티어를 다운그레이드해야 하는 경우 환불 또는 크레딧을 받게 되나요? Show

Cloud 사이트의 구독 관리 페이지에서 언제든지 플랜 다운그레이드를 예약할 수 있습니다. 다음번 갱신 때 다운그레이드가 적용됩니다.

At the next renewal, you can also reduce user/agent tiers. Refunds for annual cloud subscriptions are available within 30 days of payment, after 30 days we cannot offer refunds. To request a refund within 30 days of payment, please contact us.


이 페이지의 정보에는 추정된 적용 날짜를 제공할 때의 불확실성과 관련된 전향적 진술이 포함되어 있습니다. 모든 전향적 진술은 알려진/알 수 없는 위험 및 불확실성과 관련되어 있으며, 변경될 수 있습니다.