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Explore new ways teams are using your favorite tools. Search through all Summit breakout sessions by product.

Get a sneak peek of this year's breakouts and listen to Summit in Sight, a new podcast by Atlassian. We'll be talking about working from home, workplace diversity myths, and where IT is heading. Listen now

  • 5 Simple Steps to Migrate Your App to Jira 8.x

    Ilya Zinoviev, Senior Developer

  • Advocating Adoption: Best Practices for User-Friendly Jira Configurations

    Alex Christensen, Atlassian Suite Engineering Lead, AppDynamics

  • A Journey to Enterprise Agility: Migrating 15 Atlassian Instances to Data Center

    Marc Gidwani, IT Director, Johnson & Johnson

  • A Little Prep Goes a Long Way: Planning your next Jira Server Upgrade

    Jennifer van Leeuwen, Priority Support Engineer, Atlassian

  • An Overview of Next-gen Projects in Jira Cloud

    Philipp Suchan, Senior Product Marketing Manager, Jira Software, Atlassian

  • Architecting Atlassian for Healthcare and FDA Compliance

    Sundar Selvatharasu, Chief Compliance Officer, Sierra Labs

    Andy Spoone, COO, Sierra Labs

  • Are you Ready to Rumble? Let's Migrate Some Jira Data

    Mark Lang, Software Engineer, Cisco

  • Atlassian Under the Hood: Resources, Tools, APIs, and More

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Atlassian Under the Hood: Resources, Tools, APIs, and More

    Peter Van de Voorde, Developer Advocate, Atlassian

  • A Very Atlassian Journey Through SOX Compliance

    Rich Woodson, Sr. Program Manager, Atlassian

  • Better Together: How Integrations Impact DevOps Workflows

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Better Together: How Integrations Impact DevOps Workflows

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Beyond Jira: The Wall of Work

    Keith Nottonson, Senior Director, Development, Optimizely

  • Big Bang And Beyond: Migrating Between Server and Cloud

    Alexey Matveev, Expert, cPrime

  • Cherry-Picking Apps: Making the Most of the Atlassian Marketplace

    Gal Fatal, Devops team manager and Tel-Aviv AUG leader, HP

  • Creating a Jira Cloud Issue in a Single REST Call

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Cutting Through the Email Clutter in Jira Software Server & Data Center

    Grażyna Kaszkur, Product Manager, Atlassian

  • Data Center Apps that Scale with Your Team

    Benjamin Magro, Senior Product Manager, Data Center Apps, Atlassian

  • Designing for Agile Delight! Customer Obsessed Innovation at Intuit

    Ian Maple, Enterprise Agile Leader, Intuit

  • DevOps Starts by Knowing Your Numbers

    Anne Hungate, President, Daring Systems

  • Drive Productivity with Atlassian and Microsoft Teams

    Amit Oberoi, Program Manager, Microsoft Teams Ecosystem

  • Embracing Jira Cloud: Tips from an ex-Server admin

    Russell Zera, Lead Delivery Manager, Agile Coach, Elsevier, Inc

  • Enable DevSecOps using Jira Software

    Mostofa Rahman, BNY Head of developer efficiency Group, The Bank of New York Mellon

    Saurabh Gupta, Atlassian Tools Developer, Addteq

  • Enabling Business Management with Jira

    Brian Bobryk, Product owner engineering management tools, Bloomberg LP

  • Estimation as Uncertainty Reduction

    Michael Godeck, Business Analyst

  • Fake It ‘Til You Make It: Important Lessons Learned as New Scrum Masters

    Lindsay Czopur, Scrum Master, Turning Technologies

    Kay Varacalli, Scrum Master, Turning Technologies

  • Getting to Know the Atlassian Editor

    Phil Oye, Principal Product Manager, Atlassian

  • Hands-on Lab: Boards – But Better

  • Hands-on Lab: Boards – But Better

  • Hands-on Lab: Boards – But Better

  • Hands-on Lab: Data Center on AWS

  • Hands-on Lab: Jira 8 Experience

  • Hands-on Lab: Taking the Work Out of Workflows

  • Hands-on Lab: Taking the Work Out of Workflows

  • Hands-on Lab: Taking the Work Out of Workflows

  • Hands-on Lab: Taking the Work Out of Workflows

  • Herding Wild Ducks: Deploying and Scaling Jira@IBM

    Taylor Frank, Manager, IBM

    Kevin Martin, Jira Infrastructure & Operations Architect, IBM

  • How Data Center Can Help You Sleep Better

    Matt Doar, Software Engineer, LinkedIn

  • How to Manage Issue Growth in Your Jira with Archiving Tools

    Jakub Kurcek, Senior Product Manager, Atlassian

  • How to Transition Issues Through the Jira REST API

    Anmol Agrawal, Developer Advocate, Atlassian

  • How We Ditched Excel and Upgraded Our Legal Process! A PBS Distribution Case Study

    Alexandra Schutz, Senior Project Manager, PBS Distribution

    Daniella Apfel, Senior Manager, Legal Affairs, PBS Distribution

  • How We Managed a Multi-Year, Multi-Drug Clinical Trial

    Jessi Smith, Senior Clinical Research Coordinator, Washington University

    Michael March, Atlassian Solution Architect, Isos Technology

  • HR On-Boarding Made Easy: How Fair Manages Hypergrowth with Jira

    Nathan Oni, Support Engineer, Fair

  • Introduction to the Jira Software Server Mobile Apps

    Isha Mehta, Product Manager, Atlassian

  • Jira & Ansible: Streamlining Jira Server Administration for the Enterprise

    Jose Martin de Vidales Biurrun, Application Engineer, Yelp

    Taylor Barrett-Wilsdon, Application Engineer, Yelp

  • Jira Customization: Finding the Perfect Balance

    Tanya Gordon, Certified Jira Administrator and Atlassian Team Tech Lead, HP

  • Learn How to Navigate the Atlassian Marketplace Like a Pro!

    Emilee Spencer, Product Marketing Manager, Ecosystem, Atlassian

  • Level Up Your Team By Connecting Development and Release Information with Jira Software

    Taylor Pechacek, Principal Product Manager, Atlassian

  • Like Herding Cats: How to Get Engineers to Update Their Status

    Jane Allard, Director of Engineering, Akamai

    Shane Colledge, Senior Technical Program Manager, Akamai

  • Not Getting the Message? Tips and Tools to Break Down Communication Silos in Your Teams

    Henry Cunningham, Consultant, McKinsey & Company

    Jonathan Katahanas, Product Manager, Atlassian

  • Product Keynote: Jira Software and Bitbucket Cloud

    Sean Regan, Head of Product Marketing, Software Teams, Atlassian

    Noah Wasmer, Head of Technical Teams, Atlassian

  • Product Keynote: Server and Data Center

    Junie Dinda, Head of Marketing, Server and Data Center

    Patrick Richardson , Group Product Manager, Data Center, Atlassian

  • Reimagining Roadmaps and Agile Planning for Jira Software Cloud’s Next-gen Projects

    Erika Sa, Product Manager, Atlassian

  • See What’s New in Portfolio for Jira 3.0

    David Draper, Senior Developer, Atlassian

  • See What’s New in Portfolio for Jira 3.0

    David Draper, Senior Developer, Atlassian

  • Self-Healing at Scale: How Adobe Eliminated Critical Service Outages

    Dom Baldin, Senior SCM Engineer, Adobe

  • Team-Powered Transformation

    Rob Marchiori, General Manager Transformation, ANZ

    Chris Kindler, Product Owner Operational Tooling, ANZ

  • The Journey to Portfolio 3.0

    Rhys Christian, Product Management, Atlassian

  • The Secret to Nailing Project Estimations

    Albert Wang, Developer, Atlassian

  • The Top 5 Skills Enterprise Admins Need to Know

    Isha Mehta, Product Manager, Atlassian

    Alex Gallien, Senior Atlassian Engineer, Airbnb

  • Top 10 Tips for Securing and Scaling Atlassian Cloud

    Dave Meyer, Principal Product Manager, Atlassian

  • Ultimate Dogfooding: Behind the Scenes of Building the New Jira

    James Rotanson, Product Designer, Atlassian

    Erika Sa, Product Manager, Atlassian

  • VS Code, Google Sheets, and Slack: New Interfaces to Work with Atlassian Products

    Trevor Thompson, Product Manager, Atlassian

  • Why Execs Love our latest integrations, from Slack to Google Sheets to Jira

    Trevor Thompson, Product Manager, Atlassian

  • Why I Built my Career with Atlassian Tools and You Should Too!

    Joseph Pursel, Jira Developer, Airbnb

5 Simple Steps to Migrate Your App to Jira 8.x

월요일, 3월 11, 12:55 오전 - 월요일, 3월 11, 01:10 오후 | Ecosystem Theater

As you upgrade to Jira 8.x you need to upgrade your apps. Come learn about changes in the API and how to make your apps compatible with new version of Jira.

Audience Level
All levels

Deployment Method
Server

Product Focus
Jira Software

Advocating Adoption: Best Practices for User-Friendly Jira Configurations

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Oceanside C

One of the most difficult tasks for an Atlassian Administrator is user adoption, training, and enablement. Most Jira admins have experienced some form of resistance to change when implementing Jira.

During this talk, I'll share best practices that led to a speedy adoption of Jira at AppDynamics, as well as specific workflow configurations that make Jira more approachable. You'll learn success strategies that you can take back to your organization that promote organic adoption and growth.

Audience Level
Beginner

Deployment Method
Server, Data Center

Product Focus
Jira Software

A Journey to Enterprise Agility: Migrating 15 Atlassian Instances to Data Center

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:40 오후 | Mandalay Bay CD

How do you coordinate the work of thousands of users, balance the need for teams to innovate, optimize performance, and comply with reporting standards and industry regulations?

At Johnson & Johnson we were faced with such a challenge. With 15 Atlassian application instances and tens of thousands of users, we needed to find a viable way to manage applications and our users efficiently. Come hear about our journey—the challenges, best practices, lessons learned, and ROI during one of the largest data transformation migrations we've ever embarked on.

Audience Level
Expert

Deployment Method
Data Center

Product Focus
Jira Software

A Little Prep Goes a Long Way: Planning your next Jira Server Upgrade

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 12:00 오전 | Oceanside C

Upgrading an Atlassian application can be a scary undertaking. But, getting new features and better performance brings opportunity for growth and improvement.

Face your fears with Jennifer van Leeuwen, Priority Support Engineer at Atlassian. Learn how to best prepare your organization and environment for a successful upgrade and walk away with a list of steps that will ensure your next upgrade goes off without a hitch.

Audience Level
Beginner

Deployment Method
Server, Data Center

Product Focus
Jira Core

An Overview of Next-gen Projects in Jira Cloud

월요일, 3월 11, 01:45 오후 - 월요일, 3월 11, 02:00 오후 | Theater B

Atlassian is reimagining Jira Software Cloud with a brand new next-gen project experience. Get an overview of the key features from the new Jira Software Cloud experience, including roadmaps right inside the product, brand new boards, an overhauled configuration experience, and more.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software

Architecting Atlassian for Healthcare and FDA Compliance

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Oceanside E

The US medical device, pharmaceutical, and healthcare industries have stringent regulatory norms to protect patients' safety and privacy. They are under constant pressure to provide innovative solutions for improved personal care while staying compliant with the ever-evolving regulatory landscape.

But how do you bridge the gap between agile development for innovation and audit readiness for compliance? In this session, Sundar Selvatharasu and Andy Spoone of Sierra Labs will share how they use Jira both for engineering innovation and as a quality management system for compliance with GXP, GDPR, and HIPAA.

Audience Level
Beginner

Deployment Method
Cloud, Server

Product Focus
Jira Software

Are you Ready to Rumble? Let's Migrate Some Jira Data

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Oceanside F

Migrating data from one Jira or Confluence to another can be frustrating and painful if not planned properly. We've managed 40+ successful migrations over the last 6 years at Cisco, and want to share the tips and tricks we learned along the way.

Discover how we handled the migration of Jira and Confluence instances with the right mix of people, processes, and tools. Get a look at our own code and migration questionnaire to help your own future migrations.

Audience Level
Expert

Deployment Method
Server

Product Focus
Jira Software

Atlassian Under the Hood: Resources, Tools, APIs, and More

일요일, 3월 10, 03:35 오후 - 일요일, 3월 10, 03:50 오후 | Ecosystem Theater

Are you wondering how to get started in the Atlassian Ecosystem? Let Peter guide you through all the resources available to you so you can start with the best possible support and be successful.

Audience Level
All levels

Product Focus
Jira Software, Confluence, Bitbucket

Atlassian Under the Hood: Resources, Tools, APIs, and More

월요일, 3월 11, 12:30 오전 - 월요일, 3월 11, 12:45 오전 | Ecosystem Theater

Are you wondering how to get started in the Atlassian Ecosystem? Let Peter guide you through all the resources available to you so you can start with the best possible support and be successful.

Audience Level
All levels

Product Focus
Confluence, Bitbucket, Jira Software

A Very Atlassian Journey Through SOX Compliance

월요일, 3월 11, 02:00 오후 - 월요일, 3월 11, 02:40 오후 | Oceanside E

In 2014, Atlassian's Finance team was suffering from stale finance documentation, disjointed remediation efforts, and an overall lack of accountability. That's when Rich Woodson joined as a compliance manager and began to create a SOX compliance program. The first iteration used Microsoft Office and resulted in out of date information, which lead to control failures. Plus, it didn't reflect how Atlassian had evolved. They needed to find a better tool that would improve accountability and reflect the dynamic nature of the business.

Before long, the team realized the tool they needed had been right under their noses all along: Jira! This is the story of what they built and how they built it.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Jira Software

Better Together: How Integrations Impact DevOps Workflows

월요일, 3월 11, 02:10 오후 - 월요일, 3월 11, 02:25 오후 | Theater B

Learn how the combination of Jira Software and Bitbucket speed up release cycles, increase visibility of work in progress, and automate menial tasks.

Audience Level
All levels

Product Focus
Jira Software, Bitbucket

Better Together: How Integrations Impact DevOps Workflows

월요일, 3월 11, 03:35 오후 - 월요일, 3월 11, 03:50 오후 | Theater B

Stay tuned for more info

Audience Level
All levels

Product Focus
Jira Software, Bitbucket

Beyond Jira: The Wall of Work

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside D

Over the past few years, Optimizely grew from a single-product company built by a handful of engineers and designers to a multi-product company built by many teams. But, its development processes didn't adapt fast enough to keep up with growth. Engineers had too many dependencies in flight, designers were added too late in the process to be effective, and the highest value work wasn't properly prioritized.

Hear how one startup moved from chaos to scrum and beyond by implementing Enterprise Service Planning (ESP) and the seven kanban cadences, and by creating a fifty foot wall of work. The result: increasing overall velocity while decreasing time to customer value across multiple products.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Jira Software

Big Bang And Beyond: Migrating Between Server and Cloud

월요일, 3월 11, 02:00 오후 - 월요일, 3월 11, 02:40 오후 | Mandalay Bay AB

Whether you have an on-premise deployment of Jira like Server or Data Center, or Jira Cloud, starting from scratch is not always an option. On the other hand, the idea of migrating to another platform can be daunting as well.

In this session, we'll dive into the key considerations for your migration to keep data stable and consistent. Learn about the pros and cons between the two platforms, your migration options, and the best ways to get them done successfully and safely.

Audience Level
Expert

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Core

Cherry-Picking Apps: Making the Most of the Atlassian Marketplace

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Mandalay Bay KL

Apps strive to make our lives easier—less repetitive tasks, manual processes, and mouse clicks. But, with the ever-growing number of apps in the Atlassian Marketplace, how do you choose which app is best for your teams?

Join Gal Fatal from HP as he shares key parameters to consider when choosing apps, and why it's important to invest time and effort when doing so. Learn about the approaches and practical tips to making better choices so you can 'shop' smarter in the Atlassian Marketplace.

Audience Level
Expert

Deployment Method
Server

Product Focus
Jira Software

Creating a Jira Cloud Issue in a Single REST Call

일요일, 3월 10, 04:05 오후 - 일요일, 3월 10, 04:20 오후 | Ecosystem Theater

Come and learn how to use the Jira Cloud REST API to quickly create issues in your Jira Cloud instance.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software

Cutting Through the Email Clutter in Jira Software Server & Data Center

일요일, 3월 10, 05:20 오후 - 일요일, 3월 10, 05:35 오후 | Theater A

Enabling batched email notifications helps minimize distractions and maximize efficiency. Come learn more about the behavior of better email notifications, how it’s enabled, and what the plans are for user-enabled email notification settings.

Audience Level
All levels

Deployment Method
Server

Product Focus
Jira Software

Data Center Apps that Scale with Your Team

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Ecosystem Theater

Last fall, Atlassian and our Marketplace vendors teamed up to ensure the performance, reliability, and scalability of Marketplace apps used in Data Center environments. Join this talk to learn about the latest updates to the program, and the most recent Data Center-approved apps to hit the Atlassian marketplace.

Audience Level
All levels

Deployment Method
Data Center

Product Focus
Jira Software, Jira Service Desk, Bitbucket, Confluence

Designing for Agile Delight! Customer Obsessed Innovation at Intuit

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Oceanside D

Innovating effectively in an Agile environment is no easy feat. Learn how Intuit applies an innovation culture and their own "Design for Delight" (D4D) process to deliver and enhance their enterprise agility program—and keep both internal teams and customers happy.

Explore this unique process around customer-driven innovation, deep customer empathy, and how to navigate rapid iterations with customers. Learn about how they applied their agile D4D process to solve key customer problems, and leave with the knowledge of how to deliver both features and customer delight.

Audience Level
Beginner

Product Focus
Jira Software

DevOps Starts by Knowing Your Numbers

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Mandalay Bay CD

If you want your DevOps initiative to take off, be prepared to provide some metrics! IT organizations that can't quantify their risk factors and exposure are likely to make investments in DevOps where it doesn’t matter. After working with several teams that lost their support for DevOps after making automation investments in areas that weren't important, Anne Hungate's “Know Your Numbers” model emerged. Join Anne to learn how to prioritize your DevOps improvements and demonstrate the impact and value you are delivering. After all, DevOps gets better traction when teams can show the business impact of doing it. You'll discover the five key questions you need to answer in order to show that DevOps matters, and leave with seven actions you can start taking as soon as you get back to your desk.

Audience Level
Beginner

Product Focus
Jira Software

Drive Productivity with Atlassian and Microsoft Teams

월요일, 3월 11, 01:20 오후 - 월요일, 3월 11, 01:35 오후 | Theater B

You can get more done by using Atlassian products and Microsoft Teams, the hub for teamwork. Learn how the Atlassian integrations with Teams can help you keep up to date on status of projects and communications, helping you be more efficient in your day to day work. Understand how integrations such as Jira, Bitbucket, Trello, and other apps are helping organizations achieve more all within the Teams platform.

Audience Level
All levels

Product Focus
Jira Software, Bitbucket, Trello

Embracing Jira Cloud: Tips from an ex-Server admin

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Mandalay Bay AB

Most long-time Jira Server Admins, like myself, were skeptical of Jira Cloud. But now, I'm a proud Jira Cloud convert.

Join me on my journey of migrating to Jira Cloud and learn the tips and tricks that helped me survive and thrive in a cloud world. I'll share the techniques to keeping your instance running smoothly (even when you can't log into the system to troubleshoot issues, restart it, or see where slowdowns are occurring). And, you'll learn how to navigate critical concerns areas around information assurance and security on the cloud.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Jira Software

Enable DevSecOps using Jira Software

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Oceanside B

In this session, you will learn how BNY Mellon is tackling the challenges of DevSecOps at scale by unifying static/dynamic source code scanning, audit and risk analysis tools into a unified workflow by using Jira Software.

BNY Mellon’s ability to generate reports from multiple sources had become a time consuming manual process. Jira Software demonstrated the ability to deliver efficiency at reporting and became the solution for tracking security aspects of the SDLC process.

Audience Level
Expert

Deployment Method
Server

Product Focus
Jira Software

Enabling Business Management with Jira

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Mandalay Bay CD

Working in a mature, established organization can present challenges in adapting Agile practices at the team level, while also collecting and providing information about various projects and initiatives that senior management requires to manage the overall business. Agile frameworks, such as SAFe, may offer a useful way forward, but it may not align directly to existing business planning and management practices. New concepts, such as value streams, are introduced, while traditional concepts such as projects and programs disappear. Learn how we created our own Scaled Agile Framework - managed using Jira - that leverages the best of both worlds — supporting traditional business management practices without hindering the agility of our software development teams!

Audience Level
Expert

Deployment Method
Server, Data Center

Product Focus
Jira Software

Estimation as Uncertainty Reduction

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Oceanside F

When setting customer/stakeholder expectations, proper estimation is what ultimately pays the bills. So, why isn’t there more discussion around what makes a good estimation strategy when developers expected to know how to do it and do it well?

Join Michael Godeck, a business analyst from a global pharmaceutical company, and learn a new approach— identifying uncertainty to improve estimation accuracy. Get the practical techniques and secrets to better software estimation.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software, Trello

Fake It ‘Til You Make It: Important Lessons Learned as New Scrum Masters

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Oceanside E

Nonexistent processes, broken feedback loops, failed team communication, lack of transparency; these are a few of the many obstacles that plague Agile implementations.

Join Scrum Masters Lindsay Czopur and Kay Varacalli and learn how to battle common challenges organizations face with the proper tools and processes. And how the Atlassian suite can can be your biggest aide in empowering teams.

Audience Level
Beginner

Product Focus
Jira Software

Getting to Know the Atlassian Editor

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Theater B

Learn how to edit like a pro with our new editor in Jira, Confluence, and Bitbucket Cloud, and get a sneak peak into the new ways to create expressive content in Confluence.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software, Confluence, Bitbucket

Hands-on Lab: Boards – But Better

일요일, 3월 10, 10:45 오후 - 일요일, 3월 10, 11:45 오후 | Training Theater

Are your Jira boards sleek and streamlined or crowded and confusing? In this workshop, you'll learn how to configure your boards to make them more effective, so you can see your team's progress easier and faster. This workshop covers both Scrum and Kanban.

The course is developed on Jira Software Server. While, the UI for Jira Software Cloud is quite different, the concepts of board configuration are the same as you learn in this workshop.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and boards. But you don't need to have ever configured a board. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Boards – But Better

일요일, 3월 10, 01:15 오후 - 일요일, 3월 10, 02:15 오후 | Training Theater

Are your Jira boards sleek and streamlined or crowded and confusing? In this workshop, you'll learn how to configure your boards to make them more effective, so you can see your team's progress easier and faster. This workshop covers both Scrum and Kanban.

The course is developed on Jira Software Server. While, the UI for Jira Software Cloud is quite different, the concepts of board configuration are the same as you learn in this workshop.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and boards. But you don't need to have ever configured a board. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Boards – But Better

월요일, 3월 11, 12:00 오전 - 월요일, 3월 11, 01:00 오후 | Training Theater

Are your Jira boards sleek and streamlined or crowded and confusing? In this workshop, you'll learn how to configure your boards to make them more effective, so you can see your team's progress easier and faster. This workshop covers both Scrum and Kanban.

The course is developed on Jira Software Server. While, the UI for Jira Software Cloud is quite different, the concepts of board configuration are the same as you learn in this workshop.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and boards. But you don't need to have ever configured a board. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Data Center on AWS

일요일, 3월 10, 03:35 오후 - 일요일, 3월 10, 03:50 오후 | Training Theater

Learn how to use the latest CloudFormation templates to deploy Jira 8 Data Center on AWS.

  • Required: Laptop with web browser and text editor
  • Recommended prerequisites: AWS experience equivalent a Cloud Practitioner or higher

Audience Level
Power player

Deployment Method
Data Center

Product Focus
Jira Software

Hands-on Lab: Jira 8 Experience

토요일, 3월 09, 06:15 오후 - 토요일, 3월 09, 07:15 오후 | Training Theater

Explore the latest capabilities of the Jira 8 release, and learn how these updates will improve your user experience with better performance.

  • Required: Laptop with web browser

Audience Level
Beginner

Deployment Method
Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Taking the Work Out of Workflows

일요일, 3월 10, 12:00 오전 - 일요일, 3월 10, 01:00 오후 | Training Theater

Are your Jira workflows plain or powerful, kludgy or classy? In this workshop, you'll learn how to customize your workflows to better match your work processes, so your teams work more effectively in Jira.

The course is developed on Jira Software Server, but it is still applicable to Jira Software Cloud customers. The workflow concepts are the same in classic projects on both platforms. In the workflow editor (which is where we spend most of the workshop), functionality is the same on both platforms.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and workflows. You don't need to have worked with the Jira admin UI. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Taking the Work Out of Workflows

일요일, 3월 10, 02:30 오후 - 일요일, 3월 10, 03:30 오후 | Training Theater

Are your Jira workflows plain or powerful, kludgy or classy? In this workshop, you'll learn how to customize your workflows to better match your work processes, so your teams work more effectively in Jira.

The course is developed on Jira Software Server, but it is still applicable to Jira Software Cloud customers. The workflow concepts are the same in classic projects on both platforms. In the workflow editor (which is where we spend most of the workshop), functionality is the same on both platforms.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and workflows. You don't need to have worked with the Jira admin UI. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Taking the Work Out of Workflows

월요일, 3월 11, 10:45 오후 - 월요일, 3월 11, 11:45 오후 | Training Theater

Are your Jira workflows plain or powerful, kludgy or classy? In this workshop, you'll learn how to customize your workflows to better match your work processes, so your teams work more effectively in Jira.

The course is developed on Jira Software Server, but it is still applicable to Jira Software Cloud customers. The workflow concepts are the same in classic projects on both platforms. In the workflow editor (which is where we spend most of the workshop), functionality is the same on both platforms.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and workflows. You don't need to have worked with the Jira admin UI. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Hands-on Lab: Taking the Work Out of Workflows

월요일, 3월 11, 01:15 오후 - 월요일, 3월 11, 02:15 오후 | Training Theater

Are your Jira workflows plain or powerful, kludgy or classy? In this workshop, you'll learn how to customize your workflows to better match your work processes, so your teams work more effectively in Jira.

The course is developed on Jira Software Server, but it is still applicable to Jira Software Cloud customers. The workflow concepts are the same in classic projects on both platforms. In the workflow editor (which is where we spend most of the workshop), functionality is the same on both platforms.

  • Required: Bring your own laptop, and please plan to attend the full 45 minutes.
  • Prerequisites: You should have Jira end-user knowledge, including familiarity with the concept of projects, issues, and workflows. You don't need to have worked with the Jira admin UI. The lab walks you through it.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Software

Herding Wild Ducks: Deploying and Scaling Jira@IBM

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Mandalay Bay CD

Former IBM Chairman, Thomas J. Watson, Jr., wrote, “at IBM, we frequently refer to our need for ‘wild ducks.’ The wild ducks are the creative ones. They're the restless explorers who are always looking for a new angle on a big problem."

Learn first hand how IBM is helping teams do more with less administrative work by building a scalable and centrally-governed Jira Software offering, as well as how they successfully navigated the challenges of deploying in a proprietary environment. Leave this talk with best practices around how teams can swarm complex missions successfully and how you can help herd your own organization's "wild ducks."

Audience Level
Power player

Deployment Method
Data Center

Product Focus
Jira Software

How Data Center Can Help You Sleep Better

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Oceanside C

A little over a year ago, we scaled to 3 million Jira issues and 500 million users at LinkedIn and were making the move to Data Center. But what happened next? Would we see fewer outages? Could it handle the traffic from hundreds of scripts and thousands of users? Was the cost worth it?

Join Matt Doar, long-time Jira administrator at LinkedIn to hear the answers, and learn the ways you can improve your life with Data Center.

Audience Level
Power player

Deployment Method
Data Center

Product Focus
Jira Software

How to Manage Issue Growth in Your Jira with Archiving Tools

월요일, 3월 11, 03:00 오후 - 월요일, 3월 11, 03:15 오후 | Theater A

As you scale it can be hard to maintain performance and find relevant information in Jira. Come learn how to declutter your instance, improve performance, and create more room for growth by archiving not only whole projects, but also individual issues and parts of projects.

Audience Level
All levels

Deployment Method
Server

Product Focus
Jira Software

How to Transition Issues Through the Jira REST API

일요일, 3월 10, 04:30 오후 - 일요일, 3월 10, 04:45 오후 | Ecosystem Theater

Changing the status of tickets in Jira is a key component of any workflow. How do these change from status to status, also knows as Transitions, happen? Learn how Status and Transitions together form Workflows and then performing it via REST API.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software

How We Ditched Excel and Upgraded Our Legal Process! A PBS Distribution Case Study

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside E

Legal teams need serious tools to help them create and share documents, manage risk, communicate effectively, gather information from business partners, and react quickly. See how PBS Distribution replaced a sole Excel sheet with Jira Software to log contract requests, track workflows, and create a self-service channel to help prioritize the work of the legal team and build transparency across the organization. You'll walk away with real-life examples and ideas you can implement with your own legal team and apply to other teams across the business.

Audience Level
Beginner

Deployment Method
Cloud

Product Focus
Jira Software

How We Managed a Multi-Year, Multi-Drug Clinical Trial

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Oceanside B

Managing a clinical drug trial is an endeavor, filled with complex recording, scheduling and reporting requirements. The effort becomes more convoluted when the trial involves multiple drugs from multiple manufacturers. Though tools and methodologies are readily available for single drug trials, approaches to multi-drug trials are generally a cobbling together of tools and methodologies that may not be optimal.

Fortunately, Jira is an ideal tool for managing more complex clinical trials. We'll show how Jira was tailored to track the full path of a multi-year, multi-drug clinical trial. Leveraging Jira workflows and automation, a solution was crafted to track all stages of the trial, handle issue and schedule creation based on required protocols, and provide traceability.

Audience Level
Power player

Product Focus
Jira Software

HR On-Boarding Made Easy: How Fair Manages Hypergrowth with Jira

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 12:00 오전 | Oceanside F

Not too long ago, Fair was conducting on-boarding using email, chat messages, in person meetings and spreadsheets. The process was disjointed and disorganized, which was made harder by the fact that the number of new hires had tripled in size in just 9 months. Using a Jira Software Kanban board and Confluence in tandem, an intricate system has been created to manage 13 types of new hires and 55 checklist items needed to complete an individual's HR on-boarding. In this talk, you'll get a step by step overview of Fair's on-boarding process using Jira and Confluence. Attendees will leave with an actionable use case for their HR team.

Audience Level
Beginner

Deployment Method
Cloud

Product Focus
Jira Software

Introduction to the Jira Software Server Mobile Apps

일요일, 3월 10, 06:30 오후 - 일요일, 3월 10, 06:45 오후 | Theater A

Discover the main features of our Jira Software Server and Data Center mobile apps and learn how you and your teams can use it to move work forward – wherever you happen to be.

Audience Level
All levels

Deployment Method
Server

Product Focus
Jira Software

Jira & Ansible: Streamlining Jira Server Administration for the Enterprise

일요일, 3월 10, 04:00 오후 - 일요일, 3월 10, 04:40 오후 | Mandalay Bay AB

In 2017, Yelp had over 40 Jira administrators. Their environment had hundreds of orphaned workflows, screens, and schemes with very little oversight into who was doing what with their Jira Server instance.

Their team turned to Ansible to empower Yelp's engineers to create and archive projects, update categories, project leads, keys, and archive projects without having access to administrative rights and sensitive functions. Learn how they secured and simplified their environment, reduced turnaround time for Jira requests, and made their lives as admins much easier (and how you can, too!)

Audience Level
Power player

Deployment Method
Server

Product Focus
Jira Software

Jira Customization: Finding the Perfect Balance

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Mandalay Bay AB

When it comes to customizing Jira, the possibilities can seem endless. So, what is the best way to navigate all of these options and find the best fit for your teams?

Join me to learn the do's and don'ts of Jira customization. From custom views, workflows, apps, and beyond, I will present the considerations you should take every step of the way and discuss the challenges raised by system scaling, upgrade efforts, testing environments, and more. Leave this talk with the knowledge on how to strike the perfect balance when extending the power of Jira.

Audience Level
Expert

Deployment Method
Server

Product Focus
Jira Software

Learn How to Navigate the Atlassian Marketplace Like a Pro!

일요일, 3월 10, 11:25 오후 - 일요일, 3월 10, 11:40 오후 | Ecosystem Theater

Are you new to the Atlassian Marketplace and curious about apps? Learn how to explore the Marketplace and get tips on what to look for when evaluating apps.

Audience Level
All levels

Product Focus
Jira Software, Jira Service Desk, Confluence

Level Up Your Team By Connecting Development and Release Information with Jira Software

일요일, 3월 10, 12:35 오전 - 일요일, 3월 10, 12:50 오전 | Ecosystem Theater

The best software teams in the world use Jira Software to coordinate their work across the many tools they use. Come see how you can integrate your development and release tools with Jira Software to gain better visibility about the status of your work, help keep your tools always in sync with zero effort, set up advanced reporting and search capabilities, and let Jira intelligently suggest where to focus your attention.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software

Like Herding Cats: How to Get Engineers to Update Their Status

일요일, 3월 10, 04:00 오후 - 일요일, 3월 10, 04:40 오후 | Oceanside F

Many engineering teams at Akamai Technologies have different software development cycles and unique ways of using Jira. We're working on a critical muli-year, cross-team project, and need to provide frequent updates to senior management. So, how do I get my teams to update a status I can use for reporting?

Learn how our agile engineering teams navigate work with management team with a waterfall mindset and see how we use Jira, Confluence and Structure to streamline the status tracking and reporting process.

Audience Level
Beginner

Product Focus
Jira Software

Not Getting the Message? Tips and Tools to Break Down Communication Silos in Your Teams

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 12:00 오전 | Mandalay Bay CD

Your team just spent months iteratively developing a solution to a problem, only to realize another team in the business was doing the same thing. Sound painful, expensive, …familiar? This is the impact of “communication siloing”.

People are only human and the mindsets which drive siloing are natural: perfectionism, ambition, competitiveness, time pressure. At times it emerges on a grand scale. Other times it sneaks into the day-to-day. Regardless of the symptoms, siloing occurs not because of mindsets but because of inaction. By noticing and not acting your team is reinforcing communication siloing, increasing rework and killing your chances of success.

Join a McKinsey Consultant and an Atlassian Product Manager to learn how to combat communication siloing. You’ll pick up practical tips you can use to embed collaborative mindsets in your team, simple routines used at Atlassian and McKinsey, and ways of working with Confluence and Jira which keep everyone on-task.

Audience Level
Beginner

Deployment Method
Cloud, Server

Product Focus
Jira Software

Product Keynote: Jira Software and Bitbucket Cloud

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Oceanside C

It has been 10 years since the DevOps concept first emerged and over that time a lot has changed. DevOps practices have moved through the hype cycle to become the de-facto standard for high performing software teams.

In this keynote, you’ll hear about new features we are bringing to Jira Software and Bitbucket Cloud. You’ll learn how software teams use Atlassian’s cloud-based development tools in conjunction with partners solutions to break through functional silos to speed delivery and support a You Build It, You Run It culture.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software, Bitbucket

Product Keynote: Server and Data Center

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside C

As an enterprise, you rely on Atlassian products to not only provide individual team autonomy but also to connect and bridge teams and make your team of teams successful.

In this keynote, you’ll hear all about the new features we are bringing to our Server and Data Center offerings. You'll learn about the investments we're making to support you scaling your teams, applications, and infrastructure, and how we're setting you up for the next chapter of growth with Atlassian.

Audience Level
All levels

Deployment Method
Data Center, Server

Product Focus
Jira Service Desk, Jira Software, Confluence, Bitbucket

Reimagining Roadmaps and Agile Planning for Jira Software Cloud’s Next-gen Projects

일요일, 3월 10, 04:05 오후 - 일요일, 3월 10, 04:20 오후 | Theater B

Coordinating plans for agile teams is hard. One key element to success is building a clear plan that you can share with stakeholders across your business and use to help align your team. During this session, learn about some of the brand new features we’re building in Jira Software that can help you visualize dependencies, measure your team’s capacity, forecast when you’ll ship your Epics, and ultimately build a better roadmap that you can share with your team and stakeholders.

Audience Level
All levels

Deployment Method
Cloud, Data Center, Server

Product Focus
Jira Software

See What’s New in Portfolio for Jira 3.0

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Theater A

Whether you’re in charge of building and maintaining your team’s roadmap or you want visibility into how work is tracking across projects and teams, Portfolio for Jira Server and Data Center 3.0 has something for you. In this session, we’ll showcase what’s new in our latest platform release and highlight how Portfolio for Jira is helping teams commit to work and deliver on time.

Audience Level
All levels

Deployment Method
Cloud, Server, Data Center

Product Focus
Portfolio for Jira

See What’s New in Portfolio for Jira 3.0

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Theater A

Whether you’re in charge of building and maintaining your team’s roadmap or you want visibility into how work is tracking across projects and teams, Portfolio for Jira Server and Data Center 3.0 has something for you. In this session, we’ll showcase what’s new in our latest platform release and highlight how Portfolio for Jira is helping teams commit to work and deliver on time.

Audience Level
All levels

Deployment Method
Cloud, Data Center, Server

Product Focus
Portfolio for Jira

Self-Healing at Scale: How Adobe Eliminated Critical Service Outages

월요일, 3월 11, 02:00 오후 - 월요일, 3월 11, 02:40 오후 | Oceanside B

So, you've successfully deployed Jira Data Center, and it's become the most popular tool in the stack. Perfect! All done, right? Not so fast. As companies scale the use of Atlassian tools, dependence on their availability multiplies. Any bit of downtime can have a serious impact on team productivity and delivery.

In this talk, we'll share how our team at Adobe created a system of monitors and scripts that allow Jira to heal itself when things go wrong, making Critical Service Outages a thing of the past.

Audience Level
Expert

Deployment Method
Data Center

Product Focus
Jira Software

Team-Powered Transformation

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Mandalay Bay KL

Discover how ANZ is “turning the tanker” with more productive teams. In the world of finance, change is a way of life. Triggered by traditional and non-traditional competitors, regulators, and evolving customer expectation, the scale and pace of change is challenging for any large organization. And maneuvering an oil tanker in rough seas has never been easy. ANZ Bank is a 180-year-old company with 40,000 employees. As it prepares for the next era, ANZ is intent on moving at the speed customers expect—with the agility of a speedboat, and stability of a tanker.

We'll explore how we have leveraged collaborative tooling as a key enabler of success to empower cultural and operational transformation through new ways of working, talent development, investment planning and delivery acceleration.

Audience Level
Power player

Product Focus
Jira Software

The Journey to Portfolio 3.0

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Mandalay Bay AB

A lot has changed in the ways teams work since Portfolio for Jira joined the Atlassian family. Team structures have shifted, and more and more teams are doing their work in Jira with greater agility. They have more autonomy but must stay connected to their adjacent teams and communicate their plans effectively with stakeholders. Portfolio for Jira can help you on this journey.
If you’ve ever used Portfolio in the past, and are curious about how we’ve reinvented the product, or are looking for an agile tool to help you plan, collaborate, and get visibility across teams in Jira, then this session is for you! In it, we’ll share how we used Portfolio ourselves, setting product direction, identifying the right solution scope, winning internal adoption, and taking your feedback when it came to planning our roadmap.

Missed this session? Check out the Introducing Portfolio for Jira 3.0 webinar here.

Audience Level
Beginner

Deployment Method
Server, Data Center

Product Focus
Portfolio for Jira

The Secret to Nailing Project Estimations

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Oceanside B

How many times have you been asked by your manager, a product owner, or a stakeholder, "how long will writing a new feature take?" And how many times have you actually given an accurate time estimate—say within 1 week of your estimation?

Learn about how my development team at Atlassian faced these same issues and how we transformed our practices to consistently nail time estimates

Audience Level
Beginner

Deployment Method
Cloud

Product Focus
Jira Software

The Top 5 Skills Enterprise Admins Need to Know

일요일, 3월 10, 04:00 오후 - 일요일, 3월 10, 04:40 오후 | Oceanside B

Many organizations start their journey with Atlassian when a specific team or project installs their first instance of Jira or Confluence. But as usage grows, how do you scale your Atlassian products while keeping your stakeholders and users happy?

Join Atlassian Product Manager Isha Mehta and Airbnb's senior Atlassian Admin Alex Gallien to learn the top 5 skills every admin team should have. Learn best practices for administration, governance and understanding the human side to scaling your Atlassian tools. You'll walk away with actionable tips and tricks, as well as a first hand look into Airbnb's experience with Atlassian.

Audience Level
Power player

Deployment Method
Server, Data Center

Product Focus
Jira Software

Top 10 Tips for Securing and Scaling Atlassian Cloud

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Oceanside D

Atlassian Cloud presents a unique set of challenges for any admin, whether you're a seasoned SaaS administrator, or just beginning your cloud journey.

In this session, we'll share Atlassian's top recommendations for governance, user management, and security for our cloud products. Learn what to do, and what to avoid when administering Atlassian Cloud for the enterprise.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Jira Core, Confluence, Trello, Bitbucket

Ultimate Dogfooding: Behind the Scenes of Building the New Jira

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Oceanside C

At Atlassian, we’ve been dog-fooding Jira since the beginning of time. This means we get to use every feature and improvement firsthand before it gets delivered to you. Building the new Jira, this posed an interesting challenge – we had to get everyone moving to the new experience.

In this talk, we’ll take you through our journey of getting everyone on-board onto new Jira. There will be a guided tour on how to best use the new Jira for the full cycle of product development. By the end of this session, you’ll know how to make new Jira work for your team and not the other way round.

Audience Level
Beginner

Deployment Method
Cloud

Product Focus
Jira Software

VS Code, Google Sheets, and Slack: New Interfaces to Work with Atlassian Products

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Ecosystem Theater

It’s time to end the era of Alt Tabbing: come take a peek at the latest VS Code and Slack integrations that put an end to context switching.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software

Why Execs Love our latest integrations, from Slack to Google Sheets to Jira

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Ecosystem Theater

Check out our latest integrations for Jira that super charge your workflows from the tools you love - Google Sheets and Slack.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software

Why I Built my Career with Atlassian Tools and You Should Too!

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Mandalay Bay KL

Now, more than ever, organizations are investing in Atlassian tools. And the demand for people with knowledge on how to use them is at an all-time high.

In 7 years, I went from being a novice Jira user to becoming a Senior Atlassian Tools Engineer at Airbnb—increasing my salary by 63% in less than 3 years. Join me to learn why I decided to invest in Atlassian and how you can do the same. Explore how to navigate resources to find what you need, the importance of Atlassian University, and how to leverage your Atlassian skills to grow your career.

Audience Level
Power player

Deployment Method
Server, Data Center

Product Focus
Jira Software

  • 60 Million Customers in 14 Years: How Klarna Managed Extreme Growth with Atlassian

    Emil Andersson, Atlassian Superhero, Klarna Bank AB

    Svante Gustafsson Björkegren, Atlassian Wizard, Klarna Bank AB

  • Agile ITSM: New Ways of Working for High Velocity Teams

    Vidhu Sharma, Senior Product Manager , Atlassian

    Paul Buffington, Principal Solution Engineer, Atlassian

  • Beyond IT: How to Use Jira Service Desk for Non-Technical Teams

    Vincent Wong, Senior Product Manager, Atlassian

  • Data Center Apps that Scale with Your Team

    Benjamin Magro, Senior Product Manager, Data Center Apps, Atlassian

  • Escalating Customer Reported Incidents Using Jira Service Desk and Opsgenie

    John Meier, Solutions Engineer, Atlassian

  • How to Build an Open Culture with the Tools You Use Every Day

    Kyle Ewalt, Workplace Experience Manager, Atlassian, Inc.

  • I, Robot. I, Human: How to Balance Automation and Human Interactions in ITSM

    Maria Heij, Support and Test Manager, Refined

    Pawel Mazur, Senior Support Engineer, Spartez

  • Improve Customer Service with Automated Sales and Order Lifecycle Processes Using Jira Service Desk

    Tania van Wyk de Vries, CEO, Infoware Studios

  • ITSM That Fits The Team

    Scott Goh-Davis, Solutions Engineer, Atlassian

  • ITSM That Fits The Team

    Giulio Iannazzo, Solutions Engineer, Atlassian

  • ITSM That Fits The Team

    Ben King, Solution Engineer, Atlassian

  • Jira Service Desk for Internal Developer Support: It’s Not Just for IT Anymore!

    Karen Clark, SRE Lead, Splunk, Inc.

  • Learn How to Navigate the Atlassian Marketplace Like a Pro!

    Emilee Spencer, Product Marketing Manager, Ecosystem, Atlassian

  • Makeover Your Queue: Tips for Scaling Support With Jira Service Desk

    Tanya Christensen, Senior Cyber Engineer , Northrop Grumman

  • Master the Art of Prioritization and Productivity with Top Apps for Jira Service Desk Agents

    Emilee Spencer, Product Marketing Manager, Ecosystem, Atlassian

  • Maximize your ROI with Jira Service Desk Apps

    Amaresh Ray, Sr Product Manager, Atlassian

  • Mission Possible: How VMware's Private Cloud Migrated to Jira Service Desk

    Dimitar Dimitrov, Manager, Cloud & Productivity Engineering, VMware

  • Power Up Jira Service Desk with Apps

    Amaresh Ray, Sr Product Manager, Atlassian

  • Product Keynote: Jira Service Desk, Opsgenie, Statuspage

    Aimie Smith, Product Marketing Team Lead, Atlassian

    Edwin Wong, Head of Product Management, Jira Service Desk, Atlassian

  • Product Keynote: Server and Data Center

    Junie Dinda, Head of Marketing, Server and Data Center

    Patrick Richardson , Group Product Manager, Data Center, Atlassian

  • See What’s New from Jira Service Desk for IT and Service Teams

    Vincent Wong, Senior Product Manager, Atlassian

  • See What’s New from Jira Service Desk for IT and Service Teams

    Vincent Wong, Senior Product Manager, Atlassian

  • Standardizing Jira Service Desk in a Decentralized Environment 

    Kevin Jesse, Chief IT Architect, University of Rochester

60 Million Customers in 14 Years: How Klarna Managed Extreme Growth with Atlassian

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Mandalay Bay CD

In 2005, Klarna Bank AB opened its doors with 0 consumers and 0 merchants. Fast forward to 2019, and Klarna now provides payment solutions to upwards of 60 million consumers and 100,000 merchants.

But, this kind of rapid growth comes with its challenges. Join Svante Gustafsson Björkegren and Emil Andersson and learn how Klarna scaled Atlassian tools and re-structured the largest FinTech company in Europe.

Audience Level
Power player

Deployment Method
Data Center

Product Focus
Jira Service Desk

Agile ITSM: New Ways of Working for High Velocity Teams

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Mandalay Bay KL

In a world of digital transformation, Agile, and DevOps, the way that IT teams work is rapidly evolving. Is your IT team still struggling to adapt to new ways of working?

In this session, we'll cover the tools, people, and best practices, to build a lean, mean, agile ITSM machine:

  • Build team culture with Atlassian's Open philosophy
  • How to lean into the future of "Lean and Agile ITSM"
  • Integrate DevOps best practices into the way IT teams work
  • Improve self-service by "shifting left," or knowledge-centric support
  • Lower MTTR (mean time to resolution) by improving incident response communications and collaboration
  • Improve the flow of your change control with agile ways of working
  • Plus challenges and lessons learned from customers around the globe

 

We're bringing back this popular talk from Summit 2018 in Barcelona to provide you pragmatic thought leadership and practical approaches you and your team can actually use

 

Audience Level
Expert

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Service Desk

Beyond IT: How to Use Jira Service Desk for Non-Technical Teams

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside B

Service desks have traditionally been used by IT and support teams. However, providing stellar service isn't limited to just those teams. From legal to marketing, managing facilities, and everything in between, teams are being bombarded and interrupted with requests.

In this session, we'll take page out of the IT and support handbook and apply similar concepts to non-technical teams! Vincent Wong, Senior Product Manager at Atlassian, will share tips and tricks on how to spot these teams, set up a service desk for them in a way that makes sense for how they work, and spread the tool across your organization for maximum productivity.

Back by popular demand, this was a top rated session from Summit Barcelona last year.

Audience Level
Beginner

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Service Desk

Data Center Apps that Scale with Your Team

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Ecosystem Theater

Last fall, Atlassian and our Marketplace vendors teamed up to ensure the performance, reliability, and scalability of Marketplace apps used in Data Center environments. Join this talk to learn about the latest updates to the program, and the most recent Data Center-approved apps to hit the Atlassian marketplace.

Audience Level
All levels

Deployment Method
Data Center

Product Focus
Jira Software, Jira Service Desk, Bitbucket, Confluence

Escalating Customer Reported Incidents Using Jira Service Desk and Opsgenie

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Theater B

Opsgenie provides a powerful two-way integration with Jira Service Desk. When an issue is created in Jira Service Desk, an alert can be created in Opsgenie and then escalated to the proper users.

Audience Level
All levels

Product Focus
Jira Service Desk, Opsgenie

How to Build an Open Culture with the Tools You Use Every Day

일요일, 3월 10, 04:00 오후 - 일요일, 3월 10, 04:40 오후 | Mandalay Bay CD

At Atlassian, we use our tools to create a platform where Atlassians can thrive while supporting the functional needs of the office.

Confluence is used for announcements, blogs, project plans and project management. Jira Service Desk is used to fulfill facilities and event requests and our employee recognition program, Kudos. (We’ve fulfilled 35,000+ Kudos requests globally!) Trello is used to manage the communications calendar, fitness classes, and new-hire onboarding. Statuspage informs employees about any facilities services or equipment outages.

Get an inside look into our teams, and learn how to think outside the box (and beyond your department) with Atlassian tools. Transform efficiency in your workplace and make every employee happier.

Audience Level
Beginner

Deployment Method
Cloud

Product Focus
Jira Service Desk

I, Robot. I, Human: How to Balance Automation and Human Interactions in ITSM

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Mandalay Bay AB

We all want to meet customer expectations and get more done efficiently and fast. However, striking the right balance between automation and human involvement can be a challenge.

Join Maria and Pawel as they share lessons learned in providing lean, yet compassionate support service. Learn how to identify common pitfalls and tangible solutions for tackling challenges with scaling an organization. Whether you’re new to automation or looking to scale it back, join us to learn why you need both automation and human interactions in ITSM.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Service Desk

Improve Customer Service with Automated Sales and Order Lifecycle Processes Using Jira Service Desk

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Oceanside E

If you think running a multinational telecom company is simple or easy... well, you've never tried to do it. Logistical challenges abound! But that didn't stop Infoware Studios from streamlining the heck out of their workflows.

Join Tania van Wyk de Vries as she explains how they automated end-to-end sales and order fulfillment using Jira Service Desk and Jira Core. She'll walk through the workflows step by step, pointing out the Marketplace apps, CRM integrations, reporting, and custom-built solution that now form the backbone of their system. This is your chance to shortcut the trial-and-error process and share Infoware's lessons learned with your team.

Audience Level
Power player

Deployment Method
Server, Data Center

Product Focus
Jira Service Desk

ITSM That Fits The Team

일요일, 3월 10, 05:20 오후 - 일요일, 3월 10, 05:35 오후 | Theater B

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product Focus
Jira Service Desk, Confluence, Opsgenie, Statuspage

ITSM That Fits The Team

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Theater A

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product Focus
Jira Service Desk, Confluence, Opsgenie, Statuspage

ITSM That Fits The Team

월요일, 3월 11, 03:00 오후 - 월요일, 3월 11, 03:15 오후 | Theater B

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product Focus
Jira Service Desk, Confluence, Opsgenie, Statuspage

Jira Service Desk for Internal Developer Support: It’s Not Just for IT Anymore!

월요일, 3월 11, 02:00 오후 - 월요일, 3월 11, 02:40 오후 | Mandalay Bay KL

IT isn’t the only service organization that struggles to keep pace with growing development teams—Build and Release, Tools, and other development operations teams face the same challenges.

Learn how Karen Clark, DevOps Lead for Splunk's Internal Engineering Effectiveness team leveraged the power of Jira Service Desk to support internal customers and helped scale a growing organization. From gaining access to code repositories, to handling "on fire" blocking issues with production CI/CD environments, see which problems Jira Service Desk helped solve (and what it didn't), and the challenges they faced along the way.

Audience Level
Power player

Product Focus
Jira Service Desk

Learn How to Navigate the Atlassian Marketplace Like a Pro!

일요일, 3월 10, 11:25 오후 - 일요일, 3월 10, 11:40 오후 | Ecosystem Theater

Are you new to the Atlassian Marketplace and curious about apps? Learn how to explore the Marketplace and get tips on what to look for when evaluating apps.

Audience Level
All levels

Product Focus
Jira Software, Jira Service Desk, Confluence

Makeover Your Queue: Tips for Scaling Support With Jira Service Desk

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:40 오후 | Mandalay Bay KL

Efficient queue management is the secret to how any small service team stays sane. Join Senior Cyber Engineer, Tanya, on a “before and after” journey of one of the world’s largest Atlassian instances. Learn how her team of three reduced issues by 80% and handled over 1,000 issues a month without missing a beat in customer satisfaction.

Get tips on recognizing what isn’t working in your service process, avoiding pitfalls, establishing a triage process, automating workflows and transitions—all while consistently crushing SLAs.

Audience Level
Beginner

Deployment Method
Server, Data Center

Product Focus
Jira Service Desk

Master the Art of Prioritization and Productivity with Top Apps for Jira Service Desk Agents

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 11:35 오후 | Ecosystem Theater

Are you looking to supercharge your agent’s Jira Service Desk productivity? Learn about best-in-class practices and apps that companies use to stay at the top of their game.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Service Desk

Maximize your ROI with Jira Service Desk Apps

일요일, 3월 10, 01:00 오후 - 일요일, 3월 10, 01:15 오후 | Ecosystem Theater

You'll hear about popular apps across ITSM and customer support, get inspired by real life customer stories to help your teams provide better service, and walk away with tips about evaluating apps and optimizing your service management workflows.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Service Desk

Mission Possible: How VMware's Private Cloud Migrated to Jira Service Desk

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Oceanside C

Imagine you had five years of built functionalities in ServiceNow. Now, imagine your team of five was asked to migrate it all to Jira Service Desk with a full-blown ITILv3 scope in just eight months. Challenge accepted!

Join VMWare’s Dimitar Dimitrov, Manager of Cloud & Productivity Engineering, on his mission of epic proportions to migrate one of the largest private cloud instances to Jira Service Desk. From technology to people, learn how his team architected, designed, and deployed end-to-end service for a multi-service portfolio, how they met ITSM requirements with a lean approach, how partnering with a third party app vendor can help you shave months off your migration timeline and why starting with configuration management sets you up for success. This talk will include practical tips and demos so you can be successful in your own enterprise ITSM migration and beat your timelines.

Audience Level
Power player

Deployment Method
Data Center

Product Focus
Jira Service Desk

Power Up Jira Service Desk with Apps

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Mandalay Bay AB

Jira Service Desk's customizability is no secret—there are over 800 apps and integrations in the Atlassian Marketplace. So, what are the top ones across ITSM and customer support?

Join Amaresh Ray, Senior Product Manager at Atlassian, and discover how other real life customers supercharge their Jira Service Desk. Learn how they optimize their service management workflows by adding functionalities such as asset management, reporting, enhancing the service catalog, and more.

Audience Level
Beginner

Deployment Method
Cloud, Server, Data Center

Product Focus
Jira Service Desk

Product Keynote: Jira Service Desk, Opsgenie, Statuspage

일요일, 3월 10, 04:00 오후 - 일요일, 3월 10, 04:40 오후 | Oceanside C

Software has changed the way we work, and no one has had to adapt faster than the IT team. In this keynote, learn about the new developments across Atlassian cloud products targeted at helping IT teams meet the challenges of building a world-class operations, incident management and support organization.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Opsgenie, Jira Service Desk, Statuspage

Product Keynote: Server and Data Center

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside C

As an enterprise, you rely on Atlassian products to not only provide individual team autonomy but also to connect and bridge teams and make your team of teams successful.

In this keynote, you’ll hear all about the new features we are bringing to our Server and Data Center offerings. You'll learn about the investments we're making to support you scaling your teams, applications, and infrastructure, and how we're setting you up for the next chapter of growth with Atlassian.

Audience Level
All levels

Deployment Method
Data Center, Server

Product Focus
Jira Service Desk, Jira Software, Confluence, Bitbucket

See What’s New from Jira Service Desk for IT and Service Teams

일요일, 3월 10, 04:55 오후 - 일요일, 3월 10, 05:10 오후 | Theater B

If you’re part of IT, support, or any other service team, this is a must-see demo. We’ll highlight the newest features in Jira Service Desk and show you how to provide better self-service to your customers or employees so your team can focus on resolving the most important issues faster.

Audience Level
All levels

Deployment Method
Cloud, Data Center, Server

Product Focus
Jira Service Desk

See What’s New from Jira Service Desk for IT and Service Teams

월요일, 3월 11, 03:35 오후 - 월요일, 3월 11, 03:50 오후 | Theater A

If you’re part of IT, support, or any other service team, this is a must-see demo. We’ll highlight the newest features in Jira Service Desk and show you how to provide better self-service to your customers or employees so your team can focus on resolving the most important issues faster

Audience Level
All levels

Deployment Method
Cloud, Data Center, Server

Product Focus
Jira Service Desk

Standardizing Jira Service Desk in a Decentralized Environment 

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Oceanside E

How do you get 500+ professionals across 100+ support teams to deliver services and support consistently together?

Join Kevin Jesse, Chief IT Architect, as he shares the challenges and successes that were faced with deploying ITSM in a highly decentralized environment. Learn how to efficiently scale IT Service Management (ITSM) with minimal customization using Jira Service Desk and Confluence, how to integrate multiple service desks, develop an all-encompassing service catalog, and change the culture for both internal and external customers.

Audience Level
Beginner

Deployment Method
Server

Product Focus
Jira Service Desk

  • A More Approachable Confluence For Every Team. See What’s In It For You.

    Elaine Hankins, Senior Product Manager, Atlassian

  • An Admin's Guide for Running Confluence at Scale for 10,000+ Yahoo! JAPAN Users

    Kunihiro Takahashi, Leader, Yahoo! JAPAN

  • Atlassian Under the Hood: Resources, Tools, APIs, and More

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Atlassian Under the Hood: Resources, Tools, APIs, and More

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Be More Productive with Confluence

    Sven Peters, Team Advocate, K15t

  • Building a Culture of Success on Open Principles

    Josh Lowy, Co-Founder & CEO, Hugo

  • Building a Culture of Trust and Transparency Through Confluence

    Katie Burke, Chief People Officer, HubSpot

  • Concept to Launch: The Ultimate Confluence Guide for Software Teams

    Sherif Mansour, Distinguished Product Manager, Atlassian

  • Data Center Apps that Scale with Your Team

    Benjamin Magro, Senior Product Manager, Data Center Apps, Atlassian

  • Getting to Know the Atlassian Editor

    Phil Oye, Principal Product Manager, Atlassian

  • Harnessing Your Product Manager Superpowers with Trello, Confluence, and Jira

    Phil Oye, Principal Product Manager, Atlassian

  • ITSM That Fits The Team

    Scott Goh-Davis, Solutions Engineer, Atlassian

  • ITSM That Fits The Team

    Giulio Iannazzo, Solutions Engineer, Atlassian

  • ITSM That Fits The Team

    Ben King, Solution Engineer, Atlassian

  • Learn How to Navigate the Atlassian Marketplace Like a Pro!

    Emilee Spencer, Product Marketing Manager, Ecosystem, Atlassian

  • Product Keynote: Confluence and Trello

    Michael Pryor, Head of Trello, Atlassian

    Pratima Arora, Head of Confluence, Atlassian

  • Product Keynote: Server and Data Center

    Junie Dinda, Head of Marketing, Server and Data Center

    Patrick Richardson , Group Product Manager, Data Center, Atlassian

  • Reclaim Your Weekend With Read-only Mode for Confluence Data Center

    Makisa Appleton, Senior Product Manager, Confluence Server/DC, Atlassian

  • Scaling The Future Workforce Of High-Performing Distributed Teams

    Alastair Simpson, Head of Design, Atlassian

  • Top 10 Tips for Securing and Scaling Atlassian Cloud

    Dave Meyer, Principal Product Manager, Atlassian

  • Understanding Confluence Macros

    Anmol Agrawal, Developer Advocate, Atlassian

  • What’s Ahead for Confluence Server & Data Center

    Usman Khalid, Senior Development Team Lead, Atlassian

A More Approachable Confluence For Every Team. See What’s In It For You.

월요일, 3월 11, 12:55 오전 - 월요일, 3월 11, 01:10 오후 | Theater B

See the latest and greatest in Confluence Cloud and learn how your organization can take advantage of it to get everyone on the same page.

Audience Level
All levels

Deployment Method
Cloud

Product
Confluence

An Admin's Guide for Running Confluence at Scale for 10,000+ Yahoo! JAPAN Users

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:40 오후 | Mandalay Bay AB

Yahoo! JAPAN has been using Confluence for 12 years. Their instance has grown to more than 10,000 users with over 10,000 spaces and 30 million pages. Now, everyone at Yahoo! JAPAN starts their day by opening Confluence, and can't imagine doing work without it.

In this talk, you'll learn key takeaways from Kunihiro Takahashi's 11 years of experience being a Confluence administrator. Learn how to manage availability and performance while meeting end users' requests, what to watch out for when upgrading Confluence, and the best ways to install and maintain add-ons at scale.

Audience Level
Power player

Deployment Method
Server, Data Center

Product
Confluence

Atlassian Under the Hood: Resources, Tools, APIs, and More

일요일, 3월 10, 03:35 오후 - 일요일, 3월 10, 03:50 오후 | Ecosystem Theater

Are you wondering how to get started in the Atlassian Ecosystem? Let Peter guide you through all the resources available to you so you can start with the best possible support and be successful.

Audience Level
All levels

Product
Jira Software, Confluence, Bitbucket

Atlassian Under the Hood: Resources, Tools, APIs, and More

월요일, 3월 11, 12:30 오전 - 월요일, 3월 11, 12:45 오전 | Ecosystem Theater

Are you wondering how to get started in the Atlassian Ecosystem? Let Peter guide you through all the resources available to you so you can start with the best possible support and be successful.

Audience Level
All levels

Product
Confluence, Bitbucket, Jira Software

Be More Productive with Confluence

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Oceanside D

Whether you're just starting out in Confluence, or working in it every day, join Sven Peters from K15t to discover the "hacks" that will maximize your productivity and make work flow more seamlessly.

Transform your content and learn the keyboard shortcuts, layout tricks, automation, and customizations that will make creating beautiful spaces and pages a breeze.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product
Confluence

Building a Culture of Success on Open Principles

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Oceanside F

Two entrepreneurs stumbled upon a few Summit keynote recordings and the Atlassian Team Playbook. What followed was the transformation of their business. Starting with a fractured team and a product struggling to find its place in the market, they emerged as a leader in their space with a tightly aligned team that is smashing their goals.

The secret to their success? Openness. Easy access to information across teams and a safe environment for admitting and learning from mistakes – principles they've even built into the software they make. Hugo co-founder Josh Lowy will share the lessons they've learned about how openness affects the bottom line, attracts the best talent, and develops a culture of success. Spoiler alert: the issue isn't what's going on outside your business – it's what goes on inside.

Audience Level
Beginner

Product
Confluence

Building a Culture of Trust and Transparency Through Confluence

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Oceanside D

The natural inclination for most global public companies is to hide things, yet transparency has always been core to HubSpot’s culture. But, a culture of transparency doesn't just happen -- you have to build it. One of the primary ways HubSpot has built a transparent culture is through "the wiki," powered by Confluence. At HubSpot, all 2,500 employees are encouraged to think like stakeholders or CEOs. Everyone has access to the wiki where everything is shared - from financials to strategy - with everyone in the organization. Why? Because sharing builds transparency, trust and alignment. The "wiki" removes the incentive for teams and leaders to solve for themselves over the organization, and instead encourages conversations, collaboration, and innovation for a common mission.
In this talk, Katie Burke, HubSpot's Chief People Officer, will share the story of how Confluence became a pillar of HubSpot's award-winning culture, as well as highlight specific use cases you'll be able to implement at your own company.

Audience Level
Beginner

Deployment Method
Data Center

Product
Confluence

Concept to Launch: The Ultimate Confluence Guide for Software Teams

월요일, 3월 11, 02:00 오후 - 월요일, 3월 11, 02:40 오후 | Oceanside C

Building a shared understanding is the key to success of any software team. From concept to launch, I'll share the ways to maximize efforts and build tribal knowledge throughout the entire software development process for every type of project.

Learn from the teams who use Confluence and Jira Software every day to ideate, discover, strategize, define problems and requirements, communicate to stakeholders, and more!

Audience Level
Beginner

Deployment Method
Cloud

Product
Confluence

Data Center Apps that Scale with Your Team

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Ecosystem Theater

Last fall, Atlassian and our Marketplace vendors teamed up to ensure the performance, reliability, and scalability of Marketplace apps used in Data Center environments. Join this talk to learn about the latest updates to the program, and the most recent Data Center-approved apps to hit the Atlassian marketplace.

Audience Level
All levels

Deployment Method
Data Center

Product
Jira Software, Jira Service Desk, Bitbucket, Confluence

Getting to Know the Atlassian Editor

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Theater B

Learn how to edit like a pro with our new editor in Jira, Confluence, and Bitbucket Cloud, and get a sneak peak into the new ways to create expressive content in Confluence.

Audience Level
All levels

Deployment Method
Cloud

Product
Jira Software, Confluence, Bitbucket

Harnessing Your Product Manager Superpowers with Trello, Confluence, and Jira

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Mandalay Bay KL

Whether you're a product manager, product owner, or a cat herder, creating a stellar product takes skill. The list is endless—from aligning stakeholders to creating a clear vision and specifications, planning sprints, measuring success and everything in-between.
In this session, we'll share how to extend the power and flexibility of Atlassian tools for your team. From inception, to planning, to building, learn the battle-tested tips from our own Atlassian teams to ensure that you not only build the product right, but also build the right product.

Audience Level
Beginner

Deployment Method
Cloud, Server, Data Center

Product
Confluence

ITSM That Fits The Team

일요일, 3월 10, 05:20 오후 - 일요일, 3월 10, 05:35 오후 | Theater B

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product
Jira Service Desk, Confluence, Opsgenie, Statuspage

ITSM That Fits The Team

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Theater A

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product
Jira Service Desk, Confluence, Opsgenie, Statuspage

ITSM That Fits The Team

월요일, 3월 11, 03:00 오후 - 월요일, 3월 11, 03:15 오후 | Theater B

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product
Jira Service Desk, Confluence, Opsgenie, Statuspage

Learn How to Navigate the Atlassian Marketplace Like a Pro!

일요일, 3월 10, 11:25 오후 - 일요일, 3월 10, 11:40 오후 | Ecosystem Theater

Are you new to the Atlassian Marketplace and curious about apps? Learn how to explore the Marketplace and get tips on what to look for when evaluating apps.

Audience Level
All levels

Product
Jira Software, Jira Service Desk, Confluence

Product Keynote: Confluence and Trello

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:40 오후 | Oceanside C

The next generation of makers are entering the workforce. Atlassian is building collaboration tools for this next generation of knowledge workers.

In this keynote, hear about the new features of Confluence and Trello, some unveiled for the first time. Learn about how teams of all kinds can use Confluence and Trello to increase velocity and enable the future makers of the world.

Audience Level
All levels

Deployment Method
Cloud

Product
Confluence, Trello

Product Keynote: Server and Data Center

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside C

As an enterprise, you rely on Atlassian products to not only provide individual team autonomy but also to connect and bridge teams and make your team of teams successful.

In this keynote, you’ll hear all about the new features we are bringing to our Server and Data Center offerings. You'll learn about the investments we're making to support you scaling your teams, applications, and infrastructure, and how we're setting you up for the next chapter of growth with Atlassian.

Audience Level
All levels

Deployment Method
Data Center, Server

Product
Jira Service Desk, Jira Software, Confluence, Bitbucket

Reclaim Your Weekend With Read-only Mode for Confluence Data Center

월요일, 3월 11, 04:25 오후 - 월요일, 3월 11, 04:40 오후 | Theater A

The Confluence team has invested significantly in increasing the capabilities of Data Center to help teams minimize planned downtime. Learn how read-only mode keeps users working while admins perform a range of maintenance related activities.

Audience Level
All levels

Deployment Method
Data Center, Server

Product
Confluence

Scaling The Future Workforce Of High-Performing Distributed Teams

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 12:00 오전 | Mandalay Bay AB

What would you do if your department grew 3000% (yes: three thousand) in just a few years? That's just what happened with Atlassian's design team from 2012-2018. And just to make things even more fun, this giant new team was spread across four cities and two continents. For a devout people person and "water-cooler guy" like Alastair Simpson, Atlassian's Head of Platform Design, adapting to this brave new world was a challenge at first.

Join Alastair for some real talk about tough lessons learned managing, motivating, and developer a high-performing team of teams that spans an ocean. You'll learn practical strategies for maintaining human connections as you lead and scale.

Audience Level
Power player

Deployment Method
Cloud

Product
Confluence

Top 10 Tips for Securing and Scaling Atlassian Cloud

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Oceanside D

Atlassian Cloud presents a unique set of challenges for any admin, whether you're a seasoned SaaS administrator, or just beginning your cloud journey.

In this session, we'll share Atlassian's top recommendations for governance, user management, and security for our cloud products. Learn what to do, and what to avoid when administering Atlassian Cloud for the enterprise.

Audience Level
Power player

Deployment Method
Cloud

Product
Jira Core, Confluence, Trello, Bitbucket

Understanding Confluence Macros

일요일, 3월 10, 04:55 오후 - 일요일, 3월 10, 05:10 오후 | Ecosystem Theater

Want to expand capabilities of your Confluence pages, add extra functionality or include dynamic content? Macros is the answer. We will see how macros work, what can you do with it and some actual applications.

Audience Level
All levels

Deployment Method
Cloud

Product
Confluence

What’s Ahead for Confluence Server & Data Center

월요일, 3월 11, 01:20 오후 - 월요일, 3월 11, 01:35 오후 | Ecosystem Theater

Join us for a recap of the most recent updates to Confluence Server and Data Center, and to learn about what's in store for Confluence 7.0 and beyond.

Audience Level
All levels

Deployment Method
Server

Product
Confluence

  • Distributed Agile Teams: Trello's Tips on Making Them Work

    Jordan Mirchev, Growth and product marketing, Trello, Atlassian

  • Drive Productivity with Atlassian and Microsoft Teams

    Amit Oberoi, Program Manager, Microsoft Teams Ecosystem

  • Estimation as Uncertainty Reduction

    Michael Godeck, Business Analyst

  • How To Be A Healthy, Happy, and Productive Remote Worker

    Stella Garber, Head of Marketing, Atlassian

  • How to Connect Bitbucket, Confluence, and Jira with Trello via Power-Ups

    Bentley Cook, Developer Advocate, Trello, Atlassian

  • How To Use Trello As A Process Management Tool

    Oscar Triscon, Principal Product Manager, Atlassian

  • How To Use Trello As A Process Management Tool

    Oscar Triscon, Principal Product Manager, Atlassian

  • Product Keynote: Confluence and Trello

    Michael Pryor, Head of Trello, Atlassian

    Pratima Arora, Head of Confluence, Atlassian

  • The 5 Biggest Productivity Blockers (And How to Fix Them)

    Lauren Moon, Senior Content Marketing Manager, Trello, Atlassian

  • The Other 8 Hours: Maximizing Productivity for Life Outside of Work

    Brian Cervino, Product Marketing Lead, Trello, Atlassian

  • Top 10 Tips for Securing and Scaling Atlassian Cloud

    Dave Meyer, Principal Product Manager, Atlassian

  • Trello Power-Ups and Integrations I Should Be Using

    Bentley Cook, Developer Advocate, Trello, Atlassian

Distributed Agile Teams: Trello's Tips on Making Them Work

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Mandalay Bay KL

Remote teams are here to stay. But, can they be a part of a thriving agile culture? Absolutely.

Learn about the hidden benefits of remote work and follow Trello's journey in adopting agile among globally distributed teams. We'll share our simple rules and guidelines for success as well as tips for building a strong team culture, good communication, and getting team-buy in.

Audience Level
Power player

Deployment Method
Cloud

Product
Trello

Drive Productivity with Atlassian and Microsoft Teams

월요일, 3월 11, 01:20 오후 - 월요일, 3월 11, 01:35 오후 | Theater B

You can get more done by using Atlassian products and Microsoft Teams, the hub for teamwork. Learn how the Atlassian integrations with Teams can help you keep up to date on status of projects and communications, helping you be more efficient in your day to day work. Understand how integrations such as Jira, Bitbucket, Trello, and other apps are helping organizations achieve more all within the Teams platform.

Audience Level
All levels

Product
Jira Software, Bitbucket, Trello

Estimation as Uncertainty Reduction

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Oceanside F

When setting customer/stakeholder expectations, proper estimation is what ultimately pays the bills. So, why isn’t there more discussion around what makes a good estimation strategy when developers expected to know how to do it and do it well?

Join Michael Godeck, a business analyst from a global pharmaceutical company, and learn a new approach— identifying uncertainty to improve estimation accuracy. Get the practical techniques and secrets to better software estimation.

Audience Level
Power player

Deployment Method
Cloud, Server, Data Center

Product
Jira Software, Trello

How To Be A Healthy, Happy, and Productive Remote Worker

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 12:00 오전 | Mandalay Bay KL

Ever wondered what it takes to be a successful remote worker?

Join Stella Garber from Trello and learn the tips and tricks for time and work management that make remote work an absolute joy. Hear personal and life tips from Trello's team of 70% remote workers, and learn how they tackled the challenges and succeeded in making remote work work.

Audience Level
Beginner

Product
Trello

How to Connect Bitbucket, Confluence, and Jira with Trello via Power-Ups

월요일, 3월 11, 02:10 오후 - 월요일, 3월 11, 02:25 오후 | Ecosystem Theater

Why power-ups exist, who should use them, how you enable them. We’ll also demo integrations with Jira, Confluence, and Bitbucket to see how PMs, designers, and developers can get the most out of our tools.

Audience Level
All levels

Deployment Method
Cloud

Product
Trello

How To Use Trello As A Process Management Tool

일요일, 3월 10, 04:30 오후 - 일요일, 3월 10, 04:45 오후 | Theater B

The presentation will introduce the basics of Trello and present is as a process management tool. It will also feature our lead release for Summit, automation in Trello. Note: It be based on this article, but will be simplified.

Audience Level
All levels

Deployment Method
Cloud

Product
Trello

How To Use Trello As A Process Management Tool

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:15 오후 | Theater B

The presentation will introduce the basics of Trello and present is as a process management tool. It will also feature our lead release for Summit, automation in Trello. Note: It be based on this article, but will be simplified.

Audience Level
All levels

Deployment Method
Cloud

Product
Trello

Product Keynote: Confluence and Trello

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:40 오후 | Oceanside C

The next generation of makers are entering the workforce. Atlassian is building collaboration tools for this next generation of knowledge workers.

In this keynote, hear about the new features of Confluence and Trello, some unveiled for the first time. Learn about how teams of all kinds can use Confluence and Trello to increase velocity and enable the future makers of the world.

Audience Level
All levels

Deployment Method
Cloud

Product
Confluence, Trello

The 5 Biggest Productivity Blockers (And How to Fix Them)

월요일, 3월 11, 02:00 오후 - 월요일, 3월 11, 02:40 오후 | Oceanside D

Why is being productive so difficult? Turns out, the odds are against you: there are countless barriers preventing you from being your most productive self.

This session will explore the proven scientific solutions to help you better prioritize, manage time, focus, get feedback, and ultimately, stop feeling so overwhelmed.

Audience Level
Beginner

Deployment Method
Cloud

Product
Trello

The Other 8 Hours: Maximizing Productivity for Life Outside of Work

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Oceanside F

Work-life balance is an eternal quest, and organizing your personal life is just as important as your professional life. What's the best way to live every hour to the fullest? How does one actually "carpe diem"?

In this session, you'll learn how the core concepts of Trello can be taken beyond the boardroom, to the beach and beyond, to literally organize any of life's many projects.

Audience Level
Beginner

Deployment Method
Server

Product
Trello

Top 10 Tips for Securing and Scaling Atlassian Cloud

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Oceanside D

Atlassian Cloud presents a unique set of challenges for any admin, whether you're a seasoned SaaS administrator, or just beginning your cloud journey.

In this session, we'll share Atlassian's top recommendations for governance, user management, and security for our cloud products. Learn what to do, and what to avoid when administering Atlassian Cloud for the enterprise.

Audience Level
Power player

Deployment Method
Cloud

Product
Jira Core, Confluence, Trello, Bitbucket

Trello Power-Ups and Integrations I Should Be Using

일요일, 3월 10, 02:25 오후 - 일요일, 3월 10, 02:40 오후 | Ecosystem Theater

Brief Intro To Power-Ups: Why they exist, who should use them, how you enable them, pricing plans. We’ll demo a few top Power-Ups covering range of use cases.

Audience Level
All levels

Deployment Method
Cloud

Product
Trello

  • Atlassian Under the Hood: Resources, Tools, APIs, and More

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Atlassian Under the Hood: Resources, Tools, APIs, and More

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Better Together: How Integrations Impact DevOps Workflows

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Better Together: How Integrations Impact DevOps Workflows

    Peter Van de Voorde, Developer Advocate, Atlassian

  • Bigger, Better Bitbucket: Growing Git with Data Center

    Justin Thomas, Senior Software Engineer, Atlassian

  • Bitbucket Server and Bamboo Demo

    Imran Khan, Senior Product Manager, Atlassian

  • Bitbucket Server and Bamboo Demo

    Imran Khan, Senior Product Manager, Atlassian

  • Data Center Apps that Scale with Your Team

    Benjamin Magro, Senior Product Manager, Data Center Apps, Atlassian

  • DevOps Success Using Bitbucket Server Code Insights

    Justin Thomas, Senior Software Engineer, Atlassian

  • DevOps vs. Compliance: A Guide to Having it All

    Guy Herbert, Head of IT Risk and Compliance, Atlassian

  • Drive Productivity with Atlassian and Microsoft Teams

    Amit Oberoi, Program Manager, Microsoft Teams Ecosystem

  • Getting to Know the Atlassian Editor

    Phil Oye, Principal Product Manager, Atlassian

  • How to Develop, Track, and Release Like a Boss Using Atlassian Tools

    Sreenath Gopal, Technical Architect, Hitachi Vantara

  • How to Extend Bitbucket Cloud for Privacy and Security

    Jarred Colli, Senior Product Manager - Bitbucket, Atlassian

  • Power Up Your CI/CD with Bitbucket Pipes

    Matthew Watson, Bitbucket Pipelines Development Manager, Atlassian

  • Product Keynote: Jira Software and Bitbucket Cloud

    Sean Regan, Head of Product Marketing, Software Teams, Atlassian

    Noah Wasmer, Head of Technical Teams, Atlassian

  • Product Keynote: Server and Data Center

    Junie Dinda, Head of Marketing, Server and Data Center

    Patrick Richardson , Group Product Manager, Data Center, Atlassian

  • Top 10 Tips for Securing and Scaling Atlassian Cloud

    Dave Meyer, Principal Product Manager, Atlassian

  • What’s New with Bitbucket Cloud + Sourcetree

    Kelvin Yap, Product Marketing Manager, Atlassian

  • What’s New with Bitbucket Cloud + Sourcetree

    Aneita Yang, Product Manager, Atlassian

Atlassian Under the Hood: Resources, Tools, APIs, and More

일요일, 3월 10, 03:35 오후 - 일요일, 3월 10, 03:50 오후 | Ecosystem Theater

Are you wondering how to get started in the Atlassian Ecosystem? Let Peter guide you through all the resources available to you so you can start with the best possible support and be successful.

Audience Level
All levels

Product Focus
Jira Software, Confluence, Bitbucket

Atlassian Under the Hood: Resources, Tools, APIs, and More

월요일, 3월 11, 12:30 오전 - 월요일, 3월 11, 12:45 오전 | Ecosystem Theater

Are you wondering how to get started in the Atlassian Ecosystem? Let Peter guide you through all the resources available to you so you can start with the best possible support and be successful.

Audience Level
All levels

Product Focus
Confluence, Bitbucket, Jira Software

Better Together: How Integrations Impact DevOps Workflows

월요일, 3월 11, 02:10 오후 - 월요일, 3월 11, 02:25 오후 | Theater B

Learn how the combination of Jira Software and Bitbucket speed up release cycles, increase visibility of work in progress, and automate menial tasks.

Audience Level
All levels

Product Focus
Jira Software, Bitbucket

Better Together: How Integrations Impact DevOps Workflows

월요일, 3월 11, 03:35 오후 - 월요일, 3월 11, 03:50 오후 | Theater B

Stay tuned for more info

Audience Level
All levels

Product Focus
Jira Software, Bitbucket

Bigger, Better Bitbucket: Growing Git with Data Center

일요일, 3월 10, 11:50 오후 - 일요일, 3월 10, 12:05 오전 | Oceanside F

With the increasing adoption of DevOps values and practices, customers are struggling with complex administration and availability of their Bitbucket instances. Their biggest blocker? A general lack of understanding of Git and Bitbucket.

Join Justin Thomas, Senior Developer for Bitbucket and discover how to design your instance to make optimal use of Git and Bitbucket. You'll explore which metrics to monitor with Bitbucket's built-in capabilities, and best practices for running Bitbucket in AWS.

Audience Level
Expert

Deployment Method
Server, Data Center

Product Focus
Bitbucket

Bitbucket Server and Bamboo Demo

일요일, 3월 10, 04:55 오후 - 일요일, 3월 10, 05:10 오후 | Theater A

Walk through a day in the life of a developer using Bitbucket Server and Bamboo to learn how they can help teams deliver great software.

Audience Level
All levels

Deployment Method
Server

Product Focus
Bamboo, Bitbucket

Bitbucket Server and Bamboo Demo

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 11:35 오후 | Theater B

Walk through a day in the life of a developer using Bitbucket Server and Bamboo to learn how they can help teams deliver great software.

Audience Level
All levels

Deployment Method
Server

Product Focus
Bamboo, Bitbucket

Data Center Apps that Scale with Your Team

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Ecosystem Theater

Last fall, Atlassian and our Marketplace vendors teamed up to ensure the performance, reliability, and scalability of Marketplace apps used in Data Center environments. Join this talk to learn about the latest updates to the program, and the most recent Data Center-approved apps to hit the Atlassian marketplace.

Audience Level
All levels

Deployment Method
Data Center

Product Focus
Jira Software, Jira Service Desk, Bitbucket, Confluence

DevOps Success Using Bitbucket Server Code Insights

월요일, 3월 11, 01:45 오후 - 월요일, 3월 11, 02:00 오후 | Ecosystem Theater

Bitbucket Server Code Insights allows developer tools to surface build test results, security scans, static analysis and more on a pull request.

Learn how to build an integration using Code Insights API that helps you to improve code quality and shorten the time to merge pull requests.

Audience Level
All levels

Deployment Method
Server

Product Focus
Bitbucket

DevOps vs. Compliance: A Guide to Having it All

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:40 오후 | Oceanside E

Atlassian product teams use a blend of agile and DevOps practices. But there are still SOX and ISO compliance standards to meet when it comes to change management. What's a modern dev team to do? Join Guy Herbert, Atlassian's IT compliance lead as he shows how we combine peer review and build testing with a new approach to compliance in order to deliver customer value quickly while meeting our compliance obligations.

Audience Level
Power player

Deployment Method
Server, Cloud

Product Focus
Bitbucket

Drive Productivity with Atlassian and Microsoft Teams

월요일, 3월 11, 01:20 오후 - 월요일, 3월 11, 01:35 오후 | Theater B

You can get more done by using Atlassian products and Microsoft Teams, the hub for teamwork. Learn how the Atlassian integrations with Teams can help you keep up to date on status of projects and communications, helping you be more efficient in your day to day work. Understand how integrations such as Jira, Bitbucket, Trello, and other apps are helping organizations achieve more all within the Teams platform.

Audience Level
All levels

Product Focus
Jira Software, Bitbucket, Trello

Getting to Know the Atlassian Editor

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Theater B

Learn how to edit like a pro with our new editor in Jira, Confluence, and Bitbucket Cloud, and get a sneak peak into the new ways to create expressive content in Confluence.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software, Confluence, Bitbucket

How to Develop, Track, and Release Like a Boss Using Atlassian Tools

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:40 오후 | Mandalay Bay CD

In 2015, Hitachi Vantara, a wholly owned subsidiary of Hitachi Ltd., was using a traditional development approach for their internal IT front office application and releasing only every 2-3 months. But that just wouldn't cut it. The application, built on the Salesforce platform, was simply too important. When they moved to agile, the team realized they'd need to level up on communication, collaboration, and workflow automation. Intimidated, yet determined, Hitachi Vantara turned to Atlassian's cloud-based tools: Jira and Confluence for planning, tracking, and documentation; Bitbucket for collaborating on source code; Bitbucket Pipelines for continuous delivery; and the whole host of native integrations to tie it all together. This is the story of how they did it, and the results they achieved.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Bitbucket

How to Extend Bitbucket Cloud for Privacy and Security

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:05 오후 | Ecosystem Theater

Whether creating a Bitbucket App to be included on the Atlassian Marketplace or for your own internal use there are new GDPR and security implications. In this session we will present how GDPR affects the user information available in the API and what access Apps will have to your repository data.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Bitbucket

Power Up Your CI/CD with Bitbucket Pipes

월요일, 3월 11, 10:55 오후 - 월요일, 3월 11, 11:10 오후 | Ecosystem Theater

Setting up a CI/CD pipeline can be difficult, especially when it needs to be integrated with numerous other tools in your workflow. In this session, we’ll demo our latest feature Bitbucket Pipes – which integrates with over 30 tools – and show you how to write your own Pipes to simplify configuration and maintenance of your CI/CD workflow.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Bitbucket

Product Keynote: Jira Software and Bitbucket Cloud

일요일, 3월 10, 02:50 오후 - 일요일, 3월 10, 03:30 오후 | Oceanside C

It has been 10 years since the DevOps concept first emerged and over that time a lot has changed. DevOps practices have moved through the hype cycle to become the de-facto standard for high performing software teams.

In this keynote, you’ll hear about new features we are bringing to Jira Software and Bitbucket Cloud. You’ll learn how software teams use Atlassian’s cloud-based development tools in conjunction with partners solutions to break through functional silos to speed delivery and support a You Build It, You Run It culture.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Jira Software, Bitbucket

Product Keynote: Server and Data Center

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside C

As an enterprise, you rely on Atlassian products to not only provide individual team autonomy but also to connect and bridge teams and make your team of teams successful.

In this keynote, you’ll hear all about the new features we are bringing to our Server and Data Center offerings. You'll learn about the investments we're making to support you scaling your teams, applications, and infrastructure, and how we're setting you up for the next chapter of growth with Atlassian.

Audience Level
All levels

Deployment Method
Data Center, Server

Product Focus
Jira Service Desk, Jira Software, Confluence, Bitbucket

Top 10 Tips for Securing and Scaling Atlassian Cloud

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Oceanside D

Atlassian Cloud presents a unique set of challenges for any admin, whether you're a seasoned SaaS administrator, or just beginning your cloud journey.

In this session, we'll share Atlassian's top recommendations for governance, user management, and security for our cloud products. Learn what to do, and what to avoid when administering Atlassian Cloud for the enterprise.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Jira Core, Confluence, Trello, Bitbucket

What’s New with Bitbucket Cloud + Sourcetree

일요일, 3월 10, 04:30 오후 - 일요일, 3월 10, 04:45 오후 | Theater A

Learn about all the great ways we’re helping you ship better software faster with Bitbucket Cloud and Sourcetree. Find out more about new integrations with the tools you know and love like Jira, easier CI/CD, and improvements to your favorite Git Client.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Bitbucket, Sourcetree

What’s New with Bitbucket Cloud + Sourcetree

월요일, 3월 11, 02:35 오후 - 월요일, 3월 11, 02:50 오후 | Theater A

Learn about all the great ways we’re helping you ship better software faster with Bitbucket Cloud and Sourcetree. Find out more about new integrations with the tools you know and love like Jira, easier CI/CD, and improvements to your favorite Git Client.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Bitbucket, Sourcetree

  • Bitbucket Server and Bamboo Demo

    Imran Khan, Senior Product Manager, Atlassian

  • Bitbucket Server and Bamboo Demo

    Imran Khan, Senior Product Manager, Atlassian

  • How to Power Continuous Deployment at Any Scale with Atlassian

    Matt Shelton, Sr. Technical Account Manager, Atlassian

  • Your Journey to Cloud-Native Begins with DevOps, Microservices, and Containers

    Mike Maheu, Senior Vice President, Go2Group Inc

Bitbucket Server and Bamboo Demo

일요일, 3월 10, 04:55 오후 - 일요일, 3월 10, 05:10 오후 | Theater A

Walk through a day in the life of a developer using Bitbucket Server and Bamboo to learn how they can help teams deliver great software.

Audience Level
All levels

Deployment Method
Server

Product Focus
Bamboo, Bitbucket

Bitbucket Server and Bamboo Demo

월요일, 3월 11, 11:20 오후 - 월요일, 3월 11, 11:35 오후 | Theater B

Walk through a day in the life of a developer using Bitbucket Server and Bamboo to learn how they can help teams deliver great software.

Audience Level
All levels

Deployment Method
Server

Product Focus
Bamboo, Bitbucket

How to Power Continuous Deployment at Any Scale with Atlassian

월요일, 3월 11, 02:50 오후 - 월요일, 3월 11, 03:30 오후 | Oceanside D

No two companies' build pipelines are alike. Some are cloud-first and some work entirely behind the firewall. In each type of organization, and in all of those in-between, there is a need to efficiently scale up and out their continuous delivery infrastructure as the organization matures.

Technical Account Managers (TAMs) like Matt Shelton work with loads of enterprise customers and get a birds'-eye view of the myriad challenges they face. Join him for a discussion of scaling continuous delivery while balancing the demands of risk and compliance against the pressures of a shrinking time to market. He'll show how products like Bamboo, Bitbucket Pipelines, and per-build containers align best with different organizational needs in the pursuit of DevOps perfection.

Audience Level
Power player

Deployment Method
Server, Data Center

Product Focus
Bamboo

Your Journey to Cloud-Native Begins with DevOps, Microservices, and Containers

일요일, 3월 10, 11:00 오후 - 일요일, 3월 10, 11:40 오후 | Oceanside F

Everyone is excited about cloud-native applications. And for good reason! They're scalable, resilient, portable across cloud environments, and make it easier to incorporate customer feedback quickly. But there's a catch: cloud-native applications fundamentally change the way you provision, deploy, and manage your infrastructure.
That's where DevOps, microservices, and containers come in. This session will show you how to combine them to create a highly-automated continuous delivery platform. By streamlining the process to resemble factory assembly lines, you can adapt quickly to market changes and keep your customers happy – without burning your team out.

Audience Level
Beginner

Deployment Method
Cloud

Product Focus
Bamboo

  • Automate Actions During Incidents Using Opsgenie

    John Meier, Solutions Engineer, Atlassian

  • Escalating Customer Reported Incidents Using Jira Service Desk and Opsgenie

    John Meier, Solutions Engineer, Atlassian

  • Get to Know Opsgenie

    Darren Henry, Senior Manager, Ops Genie Product Marketing, Atlassian

  • Get to Know Opsgenie

    Darren Henry, Senior Manager, Ops Genie Product Marketing, Atlassian

  • Hands-on Lab: Modern Incident Management with Opsgenie

  • Hands-on Lab: Modern Incident Management with Opsgenie

  • How to Build a Healthy On-Call Culture

    Serhat Can, Technical Evangelist, Atlassian

  • ITSM That Fits The Team

    Scott Goh-Davis, Solutions Engineer, Atlassian

  • ITSM That Fits The Team

    Giulio Iannazzo, Solutions Engineer, Atlassian

  • ITSM That Fits The Team

    Ben King, Solution Engineer, Atlassian

  • Opsgenie Integrations: Streamline Your DevOps and Incident Management Workflows

    Kevin Landt, Senior Product Manager, Atlassian

  • Product Keynote: Jira Service Desk, Opsgenie, Statuspage

    Aimie Smith, Product Marketing Team Lead, Atlassian

    Edwin Wong, Head of Product Management, Jira Service Desk, Atlassian

  • Resolve Incidents Faster: Transforming Your Incident Management Process

    Simon Kubica, Product Manager, Atlassian

Automate Actions During Incidents Using Opsgenie

월요일, 3월 11, 04:00 오후 - 월요일, 3월 11, 04:15 오후 | Theater A

Opsgenie’s Actions enable teams to integrate with 3rd party automation platforms and trigger automated tasks when an action is taken in Opsgenie.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Opsgenie

Escalating Customer Reported Incidents Using Jira Service Desk and Opsgenie

월요일, 3월 11, 11:45 오후 - 월요일, 3월 11, 12:00 오전 | Theater B

Opsgenie provides a powerful two-way integration with Jira Service Desk. When an issue is created in Jira Service Desk, an alert can be created in Opsgenie and then escalated to the proper users.

Audience Level
All levels

Product Focus
Jira Service Desk, Opsgenie

Get to Know Opsgenie

일요일, 3월 10, 06:00 오후 - 일요일, 3월 10, 06:15 오후 | Theater B

See how Opsgenie, Atlassian’s new modern incident management platform, empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Opsgenie

Get to Know Opsgenie

월요일, 3월 11, 01:20 오후 - 월요일, 3월 11, 01:35 오후 | Theater A

See how Opsgenie, Atlassian’s new modern incident management platform, empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Opsgenie

Hands-on Lab: Modern Incident Management with Opsgenie

일요일, 3월 10, 05:00 오후 - 일요일, 3월 10, 06:00 오후 | Training Theater

Learn how to unlock the capabilities of Opsgenie, including common integrations for enterprise use cases.

  • Required: Laptop with web browser, text editor and SSH client
  • Recommended prerequisites: Basic command line experience

Audience Level
Power player

Deployment Method
Server, Data Center, Cloud

Product Focus
Opsgenie

Hands-on Lab: Modern Incident Management with Opsgenie

월요일, 3월 11, 03:45 오후 - 월요일, 3월 11, 04:45 오후 | Training Theater

Learn how to unlock the capabilities of Opsgenie, including common integrations for enterprise use cases.

  • Required: Laptop with web browser, text editor and SSH client
  • Recommended prerequisites: Basic command line experience

Audience Level
Power player

Deployment Method
Server, Data Center, Cloud

Product Focus
Opsgenie

How to Build a Healthy On-Call Culture

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 11:10 오후 | Mandalay Bay KL

Raise your hand if you enjoy being buried in alerts or woken up at 2am? (Yeah... thought so.) Ever-rising customer expectations around high availability and performance put massive pressure on the teams who develop and support SaaS products. And teams are literally losing sleep over it.

Until outages and other incidents are a thing of the past, organizations need to invest in a way of dealing with them that won't lead to burn-out. In this session, you'll learn how to combine the latest tooling with DevOps practices in the pursuit of a sustainable incident response workflow. It's all about transparency, actionable alerts, resilience, and learning from each incident.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Opsgenie

ITSM That Fits The Team

일요일, 3월 10, 05:20 오후 - 일요일, 3월 10, 05:35 오후 | Theater B

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product Focus
Jira Service Desk, Confluence, Opsgenie, Statuspage

ITSM That Fits The Team

월요일, 3월 11, 10:30 오후 - 월요일, 3월 11, 10:45 오후 | Theater A

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product Focus
Jira Service Desk, Confluence, Opsgenie, Statuspage

ITSM That Fits The Team

월요일, 3월 11, 03:00 오후 - 월요일, 3월 11, 03:15 오후 | Theater B

Atlassian tools aren’t meant to stand alone. While Jira Service Desk and Confluence lay the foundation for effective IT, Statuspage and OpsGenie help take it to the next level. See how Atlassian tools come together to provide teams with modern solutions for requests, knowledge, and incident management.

Audience Level
All levels

Product Focus
Jira Service Desk, Confluence, Opsgenie, Statuspage

Opsgenie Integrations: Streamline Your DevOps and Incident Management Workflows

일요일, 3월 10, 02:00 오후 - 일요일, 3월 10, 02:15 오후 | Ecosystem Theater

Integrate your Opsgenie account with over 200 powerful apps and web services to sync alert data, collaborate with your team, and resolve incidents faster.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Opsgenie

Product Keynote: Jira Service Desk, Opsgenie, Statuspage

일요일, 3월 10, 04:00 오후 - 일요일, 3월 10, 04:40 오후 | Oceanside C

Software has changed the way we work, and no one has had to adapt faster than the IT team. In this keynote, learn about the new developments across Atlassian cloud products targeted at helping IT teams meet the challenges of building a world-class operations, incident management and support organization.

Audience Level
All levels

Deployment Method
Cloud

Product Focus
Opsgenie, Jira Service Desk, Statuspage

Resolve Incidents Faster: Transforming Your Incident Management Process

일요일, 3월 10, 04:50 오후 - 일요일, 3월 10, 05:30 오후 | Oceanside D

Incident response teams are evolving, thanks to DevOps, agile, and today’s demand for always-on services. But, what’s the best way to respond when you’re faced with a complex mix of systems, software, and teams? Is there a way to respond faster, collaborate better, and continuously improve your incident management process?

Join Simon Kubica, Product Manager for Opsgenie, as he uncovers best practices that’ll streamline every stage of your response effort. See how Atlassian, Amazon and Google enable collaboration between support, operations and development, and learn how to leverage automation and conduct effective postmortems. Plus, Simon will show live demos on how you can implement these tips in Opsgenie, Statuspage, and Jira Service Desk.

Audience Level
Power player

Deployment Method
Cloud

Product Focus
Opsgenie

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