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Build a lean, mean ITSM machine


Delivering service shouldn't be complex. But legacy ITSM tools weigh you down with inflexible and expensive workflows. Atlassian's approach to ITSM combines the speed of agile, the flexibility of lean, and the core strength of ITIL — so you can focus on delivering value.

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High-performing IT teams use Atlassian

See how LinkedIn used Atlassian's enterprise products in its journey to 500m members

See how Jira Service Management helped DHI save over $200k and reduce major incidents by 70%.

Proven results around the world

Proven results around the world





The Atlassian approach to ITSM
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Speed up your service delivery

Complex workflows and processes slow you down. Get rid of the friction, so you can deliver service faster and more efficiently.

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Flexibility to make it yours

Don't get stuck in rigid workflows. Get them out-of-the-box, or configure your service management to work best for your team.

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Teamwork makes the dream work

Teams depend on each other. Seamless collaboration between IT and DevOps helps achieve better results, together.

Lay the foundation

Learn how to build a lean, mean ITSM machine

Feeling weighed down by heavy ITSM tools? Download our guide to learn how to apply lean and agile principles to ITSM.

Maturity Quiz

Find out where your team is on your ITSM journey with this interactive quiz.

Webinar

Hear how to bring more agility to your services, and see Jira Service Management in action.

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Sign up for ITSM Bootcamp

Subscribe to the ITSM Bootcamp to get best practices, tips and resources delivered to your inbox.

私たちの言葉には確たる証拠があります

業界アナリスト、コンサルタント、お客様は、Jira Service Management が卓越した ITSM ソフトウェアであることに同意しています

Ready to go lean with Jira Service Management?

Power up your ITSM solution

Choose from with 800+ apps in the Atlassian Marketplace and customize Jira Service Management to work best for you.