{"id":7067,"date":"2025-12-14T08:48:17","date_gmt":"2025-12-13T23:48:17","guid":{"rendered":"https:\/\/www.atlassian.com\/ja\/blog\/?p=7067"},"modified":"2025-12-14T08:48:19","modified_gmt":"2025-12-13T23:48:19","slug":"forrester-wave-esm-2025","status":"publish","type":"post","link":"https:\/\/www.atlassian.com\/ja\/blog\/forrester-wave-esm-2025","title":{"rendered":"\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u3001Forrester Wave\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba \u30b5\u30fc\u30d3\u30b9 \u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u5206\u91ce\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa"},"content":{"rendered":"\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306f\u30012025\u5e74\u7b2c4\u56db\u534a\u671f\u306eForrester Wave <sup>TM<\/sup> \u30ec\u30dd\u30fc\u30c8\u3067\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8 (ESM) \u306e\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u3068\u3057\u3066\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u672c\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001Jira Service Management \u3092\u306f\u3058\u3081\u3068\u3059\u308b\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u3001\u67d4\u8edf\u6027\u30fb\u7d71\u5408\u6027\u30fb\u4f7f\u3044\u3084\u3059\u3055\u306b\u52a0\u3048\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578bAI\u3084\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u5148\u9032\u6027\u3067\u3082\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d5\u30a9\u30ec\u30b9\u30bf\u30fc\u793e\u3067\u306f\u3001ESM\u5e02\u5834\u306b\u3064\u3044\u3066\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined\"><div class=\"row justify-content-center\"><div class=\"col-sm-9\"><blockquote class=\"bitbucket-quote-callout--blockquote\"><p class=\"bitbucket-quote-callout--text\">ESM\u5e02\u5834\u306f\u3001\u30d7\u30ed\u30bb\u30b9\u4e2d\u5fc3\u306e\u53d7\u52d5\u7684\u306aIT\u904b\u7528\u304b\u3089\u3001\u5168\u793e\u7684\u306a\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3078\u306e\u79fb\u884c\u306b\u3088\u308a\u3001\u524d\u4f8b\u306e\u306a\u3044\u62e1\u5927\u3092\u9042\u3052\u3066\u3044\u307e\u3059\u3002<\/p><\/blockquote><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined\"><div class=\"row justify-content-center\"><div class=\"col-sm-9\"><blockquote class=\"bitbucket-quote-callout--blockquote\"><p class=\"bitbucket-quote-callout--text\">\u3053\u308c\u307e\u3067\u5225\u9818\u57df\u3068\u898b\u306a\u3055\u308c\u3066\u304d\u305fIT\u306e\u76e3\u8996\u3084\u30aa\u30d6\u30b6\u30fc\u30d0\u30d3\u30ea\u30c6\u30a3\u306f\u3001LLM\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u3092\u63d0\u4f9b\u3059\u308b\u4e0a\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3046\u3088\u3046\u306b\u306a\u308a\u3001IT\u30ea\u30fc\u30c0\u30fc\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u652f\u3048\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6210\u679c\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002<\/p><\/blockquote><\/div><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306b\u5bfe\u3059\u308b\u8a55\u4fa1\u306f\u6b21\u306e\u3088\u3046\u306a\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined\"><div class=\"row justify-content-center\"><div class=\"col-sm-9\"><blockquote class=\"bitbucket-quote-callout--blockquote\"><p class=\"bitbucket-quote-callout--text\">\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u30ca\u30ec\u30c3\u30b8\u30b0\u30e9\u30d5\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3055\u308c\u305fAI\u3092\u99c6\u52d5\u3059\u308b\u4e0a\u3067\u6226\u7565\u7684\u306a\u512a\u4f4d\u6027\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u305d\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u306f\u30b9\u30d4\u30fc\u30c9\u3068\u4f7f\u3044\u3084\u3059\u3055\u306b\u3088\u3063\u3066\u969b\u7acb\u3063\u3066\u304a\u308a\u3001Rovo\u306fJira Service Management\u5185\u304a\u3088\u3073\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u3067\u591a\u6570\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068AI\u4f53\u9a13\u3092\u99c6\u52d5\u3057\u3066\u3044\u307e\u3059\u3002<\/p><\/blockquote><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined\"><div class=\"row justify-content-center\"><div class=\"col-sm-9\"><blockquote class=\"bitbucket-quote-callout--blockquote\"><p class=\"bitbucket-quote-callout--text\">\u5354\u50cd\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u8a2d\u8a08\u3001\u30c1\u30fc\u30e0\u30ef\u30fc\u30af\u3001\u30a2\u30b8\u30e3\u30a4\u30eb\u306a \u30ca\u30ec\u30c3\u30b8\u5171\u6709\u3001AI\u99c6\u52d5\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u91cd\u8996\u3059\u308b\u7d44\u7e54\u306b\u3068\u3063\u3066\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306f\u6709\u529b\u306a\u9078\u629e\u80a2\u3067\u3059\u3002<\/p><\/blockquote><\/div><\/div><\/div>\n\n\n\n<p>\u3053\u306e\u8abf\u67fb\u306b\u5354\u529b\u3057\u305f\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u304a\u5ba2\u69d8\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u67d4\u8edf\u6027\u3001\u7d71\u5408\u6027\u3001\u4f7f\u3044\u3084\u3059\u3055\u3092\u5f37\u307f\u3068\u3057\u3066\u6319\u3052\u3001\u305d\u308c\u306b\u3088\u308a\u52b9\u7387\u7684\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3001IT\u30b5\u30fc\u30d3\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u5b9f\u73fe\u3067\u304d\u3066\u3044\u308b\u3068\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Forrester Wave \u30ec\u30dd\u30fc\u30c8\u306f\u3001<a class=\"_ymio1r31 _ypr0glyw _zcxs1o36 _mizu1v1w _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz13af _ect41gqc _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1\" data-renderer-mark=\"true\" href=\"https:\/\/www.atlassian.com\/forrester\/wave-enterprise-service-management\" title=\"https:\/\/www.atlassian.com\/forrester\/wave-enterprise-service-management\">\u3053\u3061\u3089<\/a>\u304b\u3089\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-small-font-size\">\u30d5\u30a9\u30ec\u30b9\u30bf\u30fc\u306f\u3001\u81ea\u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8\u306b\u63b2\u8f09\u3055\u308c\u3066\u3044\u308b\u3044\u304b\u306a\u308b\u4f01\u696d\u3001\u88fd\u54c1\u3001\u30d6\u30e9\u30f3\u30c9\u3001\u30b5\u30fc\u30d3\u30b9\u3082\u63a8\u5968\u3059\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u307e\u305f\u3001\u5f53\u8a72\u5831\u544a\u66f8\u306b\u8a18\u8f09\u3055\u308c\u305f\u8a55\u4fa1\u306b\u57fa\u3065\u3044\u3066\u7279\u5b9a\u306e\u4f01\u696d\u3084\u30d6\u30e9\u30f3\u30c9\u306e\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u629e\u3059\u308b\u3088\u3046\u52a9\u8a00\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u60c5\u5831\u306f\u5165\u624b\u53ef\u80fd\u306a\u6700\u5584\u306e\u8cc7\u6599\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002\u610f\u898b\u306f\u5f53\u6642\u306e\u5224\u65ad\u3092\u53cd\u6620\u3057\u305f\u3082\u306e\u3067\u3042\u308a\u3001\u5909\u66f4\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30d5\u30a9\u30ec\u30b9\u30bf\u30fc\u306e\u5ba2\u89b3\u6027\u306b\u95a2\u3059\u308b\u8aac\u660e\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.forrester.com\/about-us\/objectivity\/\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306f\u30012025\u5e74\u7b2c4\u56db\u534a\u671f\u306eForrester Wave TM \u30ec\u30dd\u30fc\u30c8\u3067\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8 (ESM) \u306e\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u3068\u3057\u3066\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002 \u672c\u30ec\u30dd\u30fc&hellip;<\/p>\n","protected":false},"author":620,"featured_media":7065,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"bitbucket_subtitle":"","footnotes":""},"categories":[723,762,774,34,1038],"tags":[551],"coauthors":[1027],"class_list":["post-7067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it","category-jira-service-management","category-774","category-news","category-1038","tag-atlassian"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/7067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/users\/620"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/comments?post=7067"}],"version-history":[{"count":0,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/7067\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media\/7065"}],"wp:attachment":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media?parent=7067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/categories?post=7067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/tags?post=7067"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/coauthors?post=7067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}