{"id":6983,"date":"2025-10-08T16:02:16","date_gmt":"2025-10-08T07:02:16","guid":{"rendered":"https:\/\/www.atlassian.com\/ja\/blog\/?p=6983"},"modified":"2025-10-08T16:02:16","modified_gmt":"2025-10-08T07:02:16","slug":"team25-europe-service-collection","status":"publish","type":"post","link":"https:\/\/www.atlassian.com\/ja\/blog\/team25-europe-service-collection","title":{"rendered":"AI\u6642\u4ee3\u3001\u3042\u3089\u3086\u308b\u30c1\u30fc\u30e0\u306e\u305f\u3081\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3Atlassian Service Collection\u3092\u767a\u8868"},"content":{"rendered":"<p data-renderer-start-pos=\"672\" data-local-id=\"bc2410d9-ae45-442f-aaae-3ebaeae7c8fe\">\u30d3\u30b8\u30cd\u30b9\u306e\u30b9\u30d4\u30fc\u30c9\u306f\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u52a0\u901f\u3057\u3066\u3044\u307e\u3059\u3002\u304b\u3064\u3066\u6570\u304b\u6708\u304b\u304b\u3063\u3066\u3044\u305f\u88fd\u54c1\u30ea\u30ea\u30fc\u30b9\u304c\u3001\u4eca\u3067\u306f\u6570\u65e5\u3067\u5b9f\u73fe\u3059\u308b\u6642\u4ee3\u3067\u3059\u3002\u304a\u5ba2\u69d8\u306f\u5373\u5ea7\u306e\u5bfe\u5fdc\u3092\u6c42\u3081\u3001\u5f93\u696d\u54e1\u3082\u666e\u6bb5\u4f7f\u3063\u3066\u3044\u308b\u30a2\u30d7\u30ea\u306e\u3088\u3046\u306a\u30b9\u30e0\u30fc\u30ba\u306a\u696d\u52d9\u4f53\u9a13\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002AI\u306e\u9032\u5316\u306b\u3088\u3063\u3066\u3001\u30b9\u30d4\u30fc\u30c9\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u57fa\u6e96\u306f\u307e\u3059\u307e\u3059\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p data-renderer-start-pos=\"818\" data-local-id=\"0c36d68f-d473-4964-9e49-6aede4514d55\">\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u306f\u4f9d\u7136\u3068\u3057\u3066\u3001\u90e8\u9580\u3054\u3068\u306e\u5206\u65ad\u3084\u4f7f\u3044\u306b\u304f\u3044\u30c4\u30fc\u30eb\u3001\u9577\u671f\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u9ad8\u984d\u306a\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u8cbb\u7528\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u6b8b\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u73fe\u72b6\u3092\u6253\u7834\u3059\u308b\u305f\u3081\u3001\u79c1\u305f\u3061\u306fAtlassian Service Collection\u3092\u958b\u767a\u3057\u3001Team '25 Europe\u3067\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/p>\n<p data-renderer-start-pos=\"958\" data-local-id=\"f106f17e-5900-4585-931b-8638278cec63\"><a href=\"http:\/\/www.atlassian.com\/ja\/servicecollection\">Service Collection<\/a>\u306f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u30a2\u30d7\u30ea\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u7d44\u307f\u5408\u308f\u305b\u3001\u793e\u5185\u5916\u306e\u30b5\u30fc\u30d3\u30b9\u4f53\u5236\u3092\u30e2\u30c0\u30f3\u306a\u6c34\u6e96\u3078\u3068\u5f15\u304d\u4e0a\u3052\u307e\u3059\u3002\u30c4\u30fc\u30eb\u306e\u4e71\u7acb\u3084\u4f7f\u3044\u306b\u304f\u3044AI\u306f\u3082\u3046\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002IT\u3001\u904b\u7528\u3001\u4eba\u4e8b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001\u793e\u5185\u5916\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u6b21\u4e16\u4ee3\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u30c4\u30fc\u30eb\u306e\u4e71\u7acb\u3084\u3001\u5f8c\u4ed8\u3051\u611f\u306e\u3042\u308bAI\u3068\u306f\u6c7a\u5225\u3057\u3001\u4e88\u6e2c\u7684\u304b\u3064\u4e88\u9632\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u3001\u3072\u3068\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<h2 id=\"Service-Collection\u3068\u306f\uff1f\" data-local-id=\"c76eba91-e8ac-451f-bd17-53336559c9f6\" data-renderer-start-pos=\"1174\">Service Collection\u3068\u306f\uff1f<\/h2>\n<p data-renderer-start-pos=\"1197\" data-local-id=\"828414df-8c78-47bc-b136-4634e293cf9b\">Atlassian Service Collection\u306f\u3001Jira Service Management\u3001Customer Service Management\u3001Assets\u3092AI\u3067\u7d71\u5408\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u4e3b\u8981\u30a2\u30d7\u30ea\u306f\u4eca\u5f8c\u3001\u30b3\u30ec\u30af\u30b7\u30e7\u30f3\u3068\u3057\u3066\u307e\u3068\u3081\u3066\u63d0\u4f9b\u3055\u308c\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u3067\u8fc5\u901f\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3057\u3001\u8ab2\u984c\u306e\u4e88\u9632\u3068\u5bfe\u5fdc\u3092\u5f37\u529b\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n<ul class=\"ak-ul\" data-local-id=\"260a936c-5ce1-400c-90d1-d30a48ef99ce\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"1378\" data-local-id=\"7a2d3c2c-6016-469c-85ab-891f0326fe48\"><strong data-renderer-mark=\"true\">Jira Service Management<\/strong><br \/>\nService Collection\u306e\u57fa\u76e4\u3068\u306a\u308b\u30a2\u30d7\u30ea\u3067\u3059\u3002\u793e\u5185\u30b5\u30dd\u30fc\u30c8\u3084IT\u904b\u7528\u3092\u52b9\u7387\u5316\u3057\u3001\u958b\u767a\u30fbIT\u30fb\u30d3\u30b8\u30cd\u30b9\u30c1\u30fc\u30e0\u3092\u3064\u306a\u3052\u3066\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u5b89\u5b9a\u7a3c\u50cd\u3092\u652f\u3048\u307e\u3059\u3002<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1494\" data-local-id=\"ddbb933f-75cd-4547-8d70-36397111a0df\"><strong data-renderer-mark=\"true\">Customer Service Management<\/strong><br \/>\n\u65b0\u305f\u306b\u767b\u5834\u3057\u305f\u6ce8\u76ee\u306e\u30a2\u30d7\u30ea\u3067\u3059\u3002\u793e\u5916\u306e\u9867\u5ba2\u5411\u3051\u30b5\u30dd\u30fc\u30c8\u306b\u958b\u767a\u3055\u308c\u3001AI\u3092\u57fa\u76e4\u3068\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u73fe\u5834\u306e\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u3068\u88fd\u54c1\u306e\u958b\u767a\u30fb\u904b\u7528\u30c1\u30fc\u30e0\u3068\u306e\u9023\u643a\u3092\u5f37\u5316\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1615\" data-local-id=\"55c78168-0f65-487d-a072-a65b0857bce9\"><strong data-renderer-mark=\"true\">Assets<\/strong><br \/>\n\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u3084\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3001\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u4e0d\u53ef\u6b20\u306a\u8cc7\u7523\u3092\u67d4\u8edf\u306b\u7ba1\u7406\u30fb\u53ef\u8996\u5316\u3067\u304d\u308b\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3067\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p data-renderer-start-pos=\"1680\" data-local-id=\"0a704d0a-c1f2-42ae-884a-b95191c472f4\">\u3055\u3089\u306b\u3001\u5f93\u696d\u54e1\u30b5\u30dd\u30fc\u30c8\u3084\u904b\u7528\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306eAI\u30c1\u30fc\u30e0\u30e1\u30a4\u30c8\u3068\u3057\u3066Rovo\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3082\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-renderer-start-pos=\"1736\" data-local-id=\"1ad3f008-7c3b-4290-84f6-25393b131ec6\">Service Collection\u306f\u3001\u7d44\u7e54\u5168\u4f53\u306e\u696d\u52d9\u57fa\u76e4\uff08System of Work\uff09\u3068\u9023\u643a\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5b89\u5b9a\u7a3c\u50cd\u3068\u9867\u5ba2\u30fb\u5f93\u696d\u54e1\u3078\u306e\u6700\u9069\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u5b9f\u73fe\u3057\u3001\u30c1\u30fc\u30e0\u306e\u9023\u643a\u5f37\u5316\u3001\u6e80\u8db3\u5ea6\u5411\u4e0a\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u5f8c\u62bc\u3057\u3057\u307e\u3059\u3002<\/p>\n<div class=\"rich-media-item mediaSingleView-content-wrap image-center css-ja7jkb\" data-width=\"760\" data-width-type=\"pixel\" data-node-type=\"mediaSingle\" data-vc=\"media-single\" data-renderer-start-pos=\"1848\" data-media-vc-wrapper=\"true\">\n<div class=\"css-q4h5wv\">\n<div data-context-id=\"5893205871\" data-type=\"file\" data-node-type=\"media\" data-width=\"960\" data-height=\"541\" data-id=\"38fb75d7-b1c2-4222-8243-7ff28048a528\" data-collection=\"contentId-5893205871\" data-file-name=\"file\" data-file-size=\"1\" data-file-mime-type=\"\" data-alt=\"Service Collection.png\" data-renderer-start-pos=\"1849\" data-local-id=\"12f965c7-b09a-49dc-864c-dd9795187289\">\n<div id=\"newFileExperienceWrapper\" class=\"_2rko12b0 _vchhusvi _kqswh2mm _ect41gqc _p12f1osq _c71l1osq _1bsb1qmm _4t3ine4n _1hlmi3bv _1rquusvi _eg5410xm _mts3kb7n _1ntskb7n _80omtlke new-file-experience-wrapper\" data-testid=\"media-card-view\" data-media-vc-wrapper=\"true\">\n<div class=\"_1reo15vq _18m915vq _2rko12b0 _1e0c1txw _kqswh2mm _p12f1osq _1bsb1osq _4t3i1osq _c71l1osq media-file-card-view\" data-testid=\"media-file-card-view\" data-test-media-name=\"Service Collection.png\" data-test-status=\"complete\" data-test-progress=\"1\" data-test-source=\"remote\">\n<div data-testid=\"ImageRendererWrapper\"><a href=\"http:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-scaled.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-6996\" src=\"http:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-1024x577.png\" alt=\"\" width=\"640\" height=\"361\" srcset=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-1024x577.png 1024w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-300x169.png 300w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-768x433.png 768w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-1536x865.png 1536w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Service-Collection-2048x1154.png 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/div>\n<div class=\"_kqswstnw _1bsb1osq _4t3i1osq _1e0c1txw _2lx21bp4 _1bah1h6o _4cvr1h6o\" data-testid=\"ImageRendererWrapper\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2 id=\"\u65b0\u30a2\u30d7\u30ea\uff1aAI\u3067\u9032\u5316\u3057\u305fCustomer-Service-Management\" data-local-id=\"f6a73d5b-6c56-45a9-8d7f-e8cac95770c6\" data-renderer-start-pos=\"1853\">\u65b0\u30a2\u30d7\u30ea\uff1aAI\u3067\u9032\u5316\u3057\u305fCustomer Service Management<\/h2>\n<p data-renderer-start-pos=\"1894\" data-local-id=\"b2adcb08-03e7-49fa-bb00-f515f008213a\">\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u65b0\u30a2\u30d7\u30eaCustomer Service Management\u306f\u3001AI\u3068<a class=\"_mizu1p6i _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _ymio1r31 _ypr0glyw _zcxs1o36 _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj14q2 _9oik1r31 _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/www.atlassian.com\/ja\/platform\/teamwork-graph\" href=\"https:\/\/www.atlassian.com\/ja\/platform\/teamwork-graph\" data-renderer-mark=\"true\">Teamwork Graph<\/a>\u3092\u6d3b\u7528\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u30fb\u958b\u767a\u30fb\u904b\u7528\u30fb\u30d7\u30ed\u30c0\u30af\u30c8\u30c1\u30fc\u30e0\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u3064\u306a\u3052\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u554f\u984c\u306e\u65e9\u671f\u767a\u898b\u3084\u8fc5\u901f\u306a\u5bfe\u5fdc\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5373\u6642\u5fa9\u65e7\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p data-renderer-start-pos=\"2028\" data-local-id=\"3ab18664-c33b-423e-babb-69ce2040908b\">6\u30f6\u6708\u524d\u306e\u30d9\u30fc\u30bf\u7248\u767a\u8868\u4ee5\u964d\u3001\u7d04600\u793e\u304c\u30c6\u30b9\u30c8\u306b\u53c2\u52a0\u3057\u3001\u4eca\u56de\u3001Service Collection\u306e\u4e00\u90e8\u3068\u3057\u3066\u6b63\u5f0f\u30ea\u30ea\u30fc\u30b9\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p data-renderer-start-pos=\"2096\" data-local-id=\"bb2da55b-a726-4704-b785-1116861a83fe\">\u3053\u306e\u30a2\u30d7\u30ea\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3092\u5358\u306b\u9ad8\u901f\u5316\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u3067\u9023\u643a\u6027\u306e\u9ad8\u3044\u3001\u8ca0\u62c5\u306e\u5c11\u306a\u3044\u4f53\u9a13\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<ul class=\"ak-ul\" data-local-id=\"d0c15fc8-2525-4b45-835e-90a4e5093357\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"2156\" data-local-id=\"f4a72863-8399-4098-867c-720def44bfb5\"><strong data-renderer-mark=\"true\">\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u4e00\u8cab\u3057\u305f\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001Web\u3001\u96fb\u8a71\u306a\u3069\u3001\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u3082\u9867\u5ba2\u3068\u3064\u306a\u304c\u308c\u307e\u3059\u3002Amazon Connect\u3068\u306e\u9023\u643a\u3067\u3001\u901a\u8a71\u3082\u4ed6\u306e\u30c1\u30e3\u30cd\u30eb\u3068\u540c\u3058\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3067\u7ba1\u7406\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"2261\" data-local-id=\"6a2c855d-dde5-4b5a-9322-7ab62954e2fc\"><strong data-renderer-mark=\"true\">AI\u306b\u3088\u308b\u5373\u6642\u5bfe\u5fdc\u3068\u30c1\u30fc\u30e0\u9023\u643a<\/strong><br \/>\nRovo\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5373\u5fdc\u3057\u3001\u6700\u9069\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u6848\u3002\u8907\u96d1\u306a\u6848\u4ef6\u306f\u4eba\u9593\u306e\u62c5\u5f53\u8005\u306b\u30b9\u30e0\u30fc\u30ba\u306b\u5f15\u304d\u7d99\u304c\u308c\u307e\u3059\u3002AI\u304c\u5b66\u7fd2\u3092\u91cd\u306d\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u30b9\u30d4\u30fc\u30c9\u3082\u3069\u3093\u3069\u3093\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"2371\" data-local-id=\"b28e4b8e-edca-4785-b324-34e526bcb6d1\"><strong data-renderer-mark=\"true\">\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3057\u305f\u30b5\u30dd\u30fc\u30c8<\/strong><br \/>\n\u9867\u5ba2\u30c7\u30fc\u30bf\u3084\u95a2\u9023\u30b5\u30fc\u30d3\u30b9\u3001\u30c1\u30fc\u30e0\u60c5\u5831\u3001\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u4e00\u5143\u7ba1\u7406\u3002AI\u3068\u4eba\u9593\u306e\u4e21\u65b9\u304c\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3067\u304d\u308b\u305f\u3081\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"2460\" data-local-id=\"49abb37b-463b-454d-8e62-b315ca4deb4a\"><strong data-renderer-mark=\"true\">\u3059\u3050\u306b\u4f7f\u3048\u308b\u7d71\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/strong><br \/>\n\u30b5\u30dd\u30fc\u30c8\u30fb\u958b\u767a\u30fb\u904b\u7528\u30fb\u30d7\u30ed\u30c0\u30af\u30c8\u30c1\u30fc\u30e0\u306e\u58c1\u3092\u306a\u304f\u3057\u3001\u5c0e\u5165\u521d\u65e5\u304b\u3089\u30b9\u30de\u30fc\u30c8\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3002\u30b3\u30f3\u30b5\u30eb\u4e0d\u8981\u3001\u9577\u671f\u5c0e\u5165\u3082\u4e0d\u8981\u3067\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p data-renderer-start-pos=\"2543\" data-local-id=\"7b3d0d7e-1055-4d44-9171-c1dfa5f8acad\">\u65e2\u306bJira Service Management\u3092\u304a\u4f7f\u3044\u306e\u5ba2\u69d8\u306f\u3001Service Collection\u3078\u306e\u79fb\u884c\u3067\u3001Customer Service Management\u3082\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n<h3 data-local-id=\"79b40eb6-c54a-4f49-b18d-3372c9d14251\" data-renderer-start-pos=\"2641\"><\/h3>\n<h3 id=\"\u3059\u3067\u306b\u591a\u304f\u306e\u4f01\u696d\u304c\u5909\u9769\u3092\u5b9f\u611f\" data-local-id=\"79b40eb6-c54a-4f49-b18d-3372c9d14251\" data-renderer-start-pos=\"2641\">\u3059\u3067\u306b\u591a\u304f\u306e\u4f01\u696d\u304c\u5909\u9769\u3092\u5b9f\u611f<\/h3>\n<blockquote data-local-id=\"821bf73a-c4c5-4e29-a821-9adeb8b3fcfb\">\n<p data-renderer-start-pos=\"2658\" data-local-id=\"7dc2d366-4513-4419-b719-8b9ee61df862\">\u300cCustomer Service Management\u30a2\u30d7\u30ea\u306eAI\u6a5f\u80fd\u306f\u3001\u3053\u308c\u307e\u3067\u898b\u305f\u4e2d\u3067\u6700\u3082\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308bAI\u6d3b\u7528\u4f8b\u306e\u4e00\u3064\u3067\u3059\u300d<br \/>\n\u2014 \u30de\u30c3\u30c8\u30fb\u30a4\u30f3\u30ac\u30fc\u30bd\u30fc\u30eb\uff08CIO, Leadership Circle\uff09<\/p>\n<\/blockquote>\n<p data-renderer-start-pos=\"2766\" data-local-id=\"41157e67-54d9-41da-865e-daf38bdc776c\">Leadership Circle\u793e\u306f\u300121\u8a00\u8a9e\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u305fAI\u642d\u8f09CSM\u30a2\u30d7\u30ea\u3092300\u4e07\u306e\u9867\u5ba2\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u306b\u308f\u305a\u304b5\u304b\u6708\u672a\u6e80\u3067\u5c55\u958b\u3057\u307e\u3057\u305f\u3002<\/p>\n<h2 id=\"\u57fa\u76e4\u30a2\u30d7\u30ea\uff1aJira-Service-Management\" data-local-id=\"b0f4b844-6b47-4a59-8a82-7925ca699ccb\" data-renderer-start-pos=\"2842\">\u57fa\u76e4\u30a2\u30d7\u30ea\uff1aJira Service Management<\/h2>\n<p data-renderer-start-pos=\"2873\" data-local-id=\"2288cbcb-c147-4213-95df-5cb7adc09e0f\">Jira Service Management\u306f\u3001\u5f93\u696d\u54e1\u4f53\u9a13\u306e\u5411\u4e0a\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u5b89\u5b9a\u7a3c\u50cd\u3092\u652f\u3048\u308b\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051ITSM\u30c4\u30fc\u30eb\u3067\u3059\u3002\u4e16\u754c6\u4e07\u793e\u4ee5\u4e0a\u3001Fortune 500\u306e50%\u4ee5\u4e0a\u304c\u5c0e\u5165\u3057\u3001Ford\u3001Dominos\u3001Fanduel\u306a\u3069\u306e\u5927\u624b\u4f01\u696d\u3082\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4 id=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b9\u30dd\u30c3\u30c8\u30e9\u30a4\u30c8\uff1a\u30a6\u30a7\u30a2\u30cf\u30a6\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7\" data-local-id=\"7a3f9460-2c0b-41cd-9219-3a67143ae04f\" data-renderer-start-pos=\"3008\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b9\u30dd\u30c3\u30c8\u30e9\u30a4\u30c8\uff1a\u30a6\u30a7\u30a2\u30cf\u30a6\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7<\/h4>\n<p data-renderer-start-pos=\"3034\" data-local-id=\"69ee0f81-d795-4435-87f7-cb21c08bdd56\">\u30a6\u30a7\u30a2\u30cf\u30a6\u30b9\u30fb\u30b0\u30eb\u30fc\u30d7\u306f\u3001\u5f93\u6765\u306eITSM\u30c4\u30fc\u30eb\u3068\u6bd4\u3079\u306614\u500d\u306e\u901f\u3055\u3067Jira Service Management\u3092\u5c0e\u5165\u3057\u3001\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\u309225%\u524a\u6e1b\u3057\u307e\u3057\u305f\u3002<\/p>\n<p data-renderer-start-pos=\"3115\" data-local-id=\"583d3eff-0358-4295-a9d3-db9b0d8a78c4\">\u3053\u306e\u534a\u5e74\u9593\u3060\u3051\u3067\u3082\u3001Rovo\u306fJira Service Management\u3067100\u4e07\u4ef6\u4ee5\u4e0a\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u81ea\u52d5\u5316\u3002\u4eca\u5f8c\u3082\u3001\u3088\u308a\u512a\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u3068\u696d\u52d9\u6539\u9769\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u3001Rovo\u306e\u6a5f\u80fd\u5f37\u5316\u3092\u7d9a\u3051\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<h3 id=\"Rovo\u30b5\u30fc\u30d3\u30b9\u3067\u5f93\u696d\u54e1\u30b5\u30dd\u30fc\u30c8\u3092\u5f37\u5316\" data-local-id=\"f9a82db1-028c-4a2f-b63e-96a7cc8ca52a\" data-renderer-start-pos=\"3221\">Rovo\u30b5\u30fc\u30d3\u30b9\u3067\u5f93\u696d\u54e1\u30b5\u30dd\u30fc\u30c8\u3092\u5f37\u5316<\/h3>\n<p data-renderer-start-pos=\"3242\" data-local-id=\"039d91f1-26eb-4988-9d65-cb6453dc0508\">Rovo\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u81ea\u52d5\u5316\u30fb\u30c8\u30ea\u30a2\u30fc\u30b8\u30fb\u89e3\u6c7a\u3092\u62c5\u3044\u3001\u5f93\u696d\u54e1\u304c\u5fc5\u8981\u306a\u6642\u306b\u8fc5\u901f\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<br \/>\n\u305f\u3068\u3048\u3070\u8907\u96d1\u306a\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3082\u3001\u4eba\u4e8b\u30fbIT\u30fb\u65bd\u8a2d\u30fb\u6cd5\u52d9\u306a\u3069\u8907\u6570\u90e8\u9580\u3092\u307e\u305f\u3044\u3067\u30bf\u30b9\u30af\u3092\u8abf\u6574\u3057\u3001\u4f8b\u5916\u3084\u627f\u8a8d\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u62c5\u5f53\u8005\u3068\u9023\u643a\u3002\u4eba\u4e8b\u30c1\u30fc\u30e0\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3057\u3001\u65b0\u5165\u793e\u54e1\u306b\u3088\u308a\u826f\u3044\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<div class=\"rich-media-item mediaSingleView-content-wrap image-center css-ja7jkb\" data-width=\"760\" data-width-type=\"pixel\" data-node-type=\"mediaSingle\" data-vc=\"media-single\" data-renderer-start-pos=\"3414\" data-media-vc-wrapper=\"true\">\n<div class=\"css-1ncsw4c\">\n<div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-6983-1\" width=\"640\" height=\"360\" autoplay preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"http:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Ai-powered-employee-support-.mp4?_=1\" \/><a href=\"http:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Ai-powered-employee-support-.mp4\">http:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Ai-powered-employee-support-.mp4<\/a><\/video><\/div>\n<div class=\"css-vhfmu2\" contenteditable=\"false\" data-media-badges=\"true\" data-testid=\"media-badges\"><\/div>\n<div data-context-id=\"5893205871\" data-type=\"file\" data-node-type=\"media\" data-width=\"3840\" data-height=\"2160\" data-id=\"363f46b4-fe29-4295-9599-3cbfd043e04e\" data-collection=\"contentId-5893205871\" data-file-name=\"file\" data-file-size=\"1\" data-file-mime-type=\"\" data-alt=\"Ai powered employee support .mp4\" data-renderer-start-pos=\"3415\" data-local-id=\"84f5ada5-1a5b-4245-a704-514e2fab96fd\">\n<div id=\"inlinePlayerWrapper\" class=\"_1reo15vq _18m915vq _2rko12b0 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data-renderer-start-pos=\"3419\">AI\u3067\u9032\u5316\u3059\u308bIT\u904b\u7528\uff08AIOps\uff09<\/h3>\n<p data-renderer-start-pos=\"3439\" data-local-id=\"98d9ea65-29f2-4d0b-b9ea-d57ac1afe3ab\">Rovo Ops\u306f\u3001\u30ce\u30a4\u30ba\u3092\u6392\u9664\u3057\u624b\u4f5c\u696d\u3092\u6e1b\u3089\u3059\u3053\u3068\u3067\u3001IT\u904b\u7528\u30c1\u30fc\u30e0\u306e\u8ab2\u984c\u89e3\u6c7a\u3092\u52a0\u901f\u3002\u6839\u672c\u539f\u56e0\u306e\u7279\u5b9a\u3084\u5f71\u97ff\u7bc4\u56f2\u306e\u53ef\u8996\u5316\u3082\u30b9\u30e0\u30fc\u30ba\u3067\u3059\u3002Dynatrace\u3001New Relic\u3001BigPanda\u306a\u3069\u306e\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3057\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u8a18\u9332\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u81ea\u52d5\u3067\u96c6\u7d04\u3002\u904b\u7528\u30c1\u30fc\u30e0\u306f\u30c4\u30fc\u30eb\u3092\u5207\u308a\u66ff\u3048\u308b\u3053\u3068\u306a\u304f\u3001\u8fc5\u901f\u306b\u554f\u984c\u89e3\u6c7a\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002<\/p>\n<div 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