{"id":5515,"date":"2022-12-13T14:04:54","date_gmt":"2022-12-13T05:04:54","guid":{"rendered":"https:\/\/www.atlassian.com\/ja\/blog\/?p=5515"},"modified":"2022-12-13T14:04:55","modified_gmt":"2022-12-13T05:04:55","slug":"atlassian-high-velocity-itsm-2022-product-highlights","status":"publish","type":"post","link":"https:\/\/www.atlassian.com\/ja\/blog\/atlassian-high-velocity-itsm-2022-product-highlights","title":{"rendered":"\u3042\u3089\u3086\u308b\u30c1\u30fc\u30e0\u306b\u3088\u308b\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3068\u9ad8\u3044\u6295\u8cc7\u52b9\u679c\u3092\u5b9f\u73fe\u3059\u308bJira Service Management"},"content":{"rendered":"\n<p>\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304a\u3088\u3073\u904b\u7528\uff08I&amp;O\uff09\u90e8\u9580\u306e\u30ea\u30fc\u30c0\u30fc\u9054\u306f\u3001\u7aae\u5730\u306b\u7acb\u305f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u8907\u96d1\u5316\u3057\u305f\u30af\u30e9\u30a6\u30c9\u30b7\u30b9\u30c6\u30e0\u3084\u5206\u6563\u30c1\u30fc\u30e0\u306e\u904b\u7528\u3068\u3044\u3063\u305f\u96e3\u3057\u3044\u8ab2\u984c\u306b\u52a0\u3048\u3066\u3001\u7d4c\u6e08\u306e\u4e0d\u78ba\u5b9f\u6027\u306e\u9ad8\u307e\u308a\u306b\u3088\u308a\u3001\u4e88\u7b97\u3084\u6295\u8cc7\u306b\u5bfe\u3059\u308b\u76e3\u8996\u306e\u76ee\u304c\u53b3\u3057\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u3068\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u95a2\u3057\u3066\u306f\u3001\u3053\u306e\u3088\u3046\u306a\u76e3\u8996\u306e\u76ee\u304c\u5411\u3051\u3089\u308c\u308b\u306e\u306b\u306f\u5341\u5206\u306a\u7406\u7531\u304c\u3042\u308a\u307e\u3059\u3002Gartner\u00ae\u793e\u306b\u3088\u308b2022\u5e74\u5ea6\u7248\u306e\u300eA Buyer&#8217;s Guide for ITSM Platforms\u300f\u30ec\u30dd\u30fc\u30c8\u3067\u3082\u3001\u300cIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3064\u3044\u3066\u306f\u300110\u793e\u4e2d8\u793e\u304c\u3001\u5229\u7528\u3055\u308c\u306a\u3044\u6a5f\u80fd\u306e\u8cbb\u7528\u307e\u3067\u8ca0\u62c5\u3057\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3001\u6d3b\u7528\u3055\u308c\u3066\u3044\u308b\u6a5f\u80fd\u306e\u500d\u4ee5\u4e0a\u306e\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u8cbb\u7528\u3092\u652f\u6255\u3063\u3066\u3044\u308b<sup>1<\/sup>\u300d\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u3067\u3082\u3001\u30ec\u30ac\u30b7\u30fc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304b\u3089Jira Service Management\u306b\u5207\u308a\u66ff\u3048\u305f\u304a\u5ba2\u69d8\u304b\u3089\u540c\u69d8\u306e\u304a\u8a71\u3092\u4f3a\u3046\u3053\u3068\u304c\u3042\u308a\u3001\u591a\u304f\u306e\u4f01\u696d\u304c\u3001\u81a8\u308c\u4e0a\u304c\u3063\u305f\u30e9\u30a4\u30bb\u30f3\u30b9\u6599\u3084\u5c0e\u5165\u306b\u304b\u304b\u308b\u9577\u3044\u6642\u9593\u3001\u305d\u3057\u3066\u7d42\u308f\u308a\u306e\u306a\u3044\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u4f5c\u696d\u306a\u3069\u3001\u6295\u8cc7\u52b9\u679c\u306b\u304a\u3044\u3066\u69d8\u3005\u306a\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u3053\u3068\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u3053\u3067\u3001\u3053\u3046\u3057\u305f\u8ab2\u984c\u3092\u89e3\u6d88\u3059\u3079\u304f\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u3067\u3042\u3063\u305f\u300cJira Service Desk\u300d\u3092\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u300cJira Service Management\u300d\u306b\u9032\u5316\u3055\u305b\u3001\u7d99\u7d9a\u7684\u306b\u305d\u306e\u6a5f\u80fd\u3092\u5f37\u5316\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5148\u9031\u30ed\u30f3\u30c9\u30f3\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u7279\u5316\u3057\u305f\u30a4\u30d9\u30f3\u30c8\u300c<a href=\"https:\/\/events.atlassian.com\/highvelocityitsm\">High-Velocity ITSM<\/a>\u300d\u304c\u958b\u50ac\u3055\u308c\u3001IT\u904b\u7528\u30c1\u30fc\u30e0\u306e\u307f\u306a\u3089\u305a\u3001\u7d44\u7e54\u306e\u3042\u3089\u3086\u308b\u30c1\u30fc\u30e0\u306b\u3088\u308b\u81ea\u5f8b\u7684\u304b\u3064\u52b9\u7387\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u5b9f\u73fe\u3059\u308bJira Service Management\u306e\u65b0\u6a5f\u80fd\u3068\u3001\u672c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u304a\u5f97\u306a\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u304c\u767a\u8868\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u540c\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3068\u30a4\u30d9\u30f3\u30c8\u3067\u767a\u8868\u3055\u308c\u305f\u65b0\u6a5f\u80fd\u306e\u6982\u8981\u306b\u3064\u3044\u3066\u3001\u65e5\u672c\u8a9e\u3067\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group special-padding-text-block-para-mid has-background\" style=\"background-color:#deebff\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u300cEnd Bad Service Management\u300d\u30ad\u30e3\u30f3\u30da\u30fc\u30f3<\/strong><\/h4>\n\n\n\n<p class=\"special-padding-text-block-para-mid\">\u672c\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3067\u306f\u3001\u67d4\u8edf\u306bJira Service Management\u3092\u5c0e\u5165\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u3001\u3054\u5229\u7528\u898f\u6a21\u306b\u5fdc\u3058\u305f2\u3064\u306e\u30aa\u30d5\u30a1\u30fc\u3092\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"special-padding-text-block-para-mid wp-block-list\"><li><strong>\u5c0f\u898f\u6a21\u30c1\u30fc\u30e0\u5411\u3051<\/strong><br>\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u671f\u9593\u4e2d\u306b\u3001\u65b0\u898f\u3067Jira Service Management\u3092\u958b\u59cb\u3055\u308c\u305f\u304a\u5ba2\u69d8\u3092\u5bfe\u8c61\u306b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6570\u6700\u592710\u540d\u307e\u3067\u30011\u5e74\u9593\u3001Standard\u30d7\u30e9\u30f3\u3092\u7121\u6599\u3067\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/li><li><strong>\u5927\u898f\u6a21\u7d44\u7e54\u5411\u3051<\/strong><br>\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u671f\u9593\u4e2d\u306b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6570201\u540d\u4ee5\u4e0a\u306eJira Service Management\u30923\u5e74\u5951\u7d04\u3044\u305f\u3060\u304f\u3068\u3001\u521d\u5e74\u5ea6\u306e\u8cbb\u7528\u304c30%\u5272\u5f15\u306b\u306a\u308a\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u7248\u306eStandard\u3001Premium\u3001Enterprise\u30d7\u30e9\u30f3\u3001\u304a\u3088\u3073Data Center\u7248\u3067\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/li><\/ul>\n\n\n\n<p>\u30ec\u30ac\u30b7\u30fc\u306a\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3044\u3066\u3001\u5fc5\u8981\u4ee5\u4e0a\u306e\u6a5f\u80fd\u306b\u4ed8\u968f\u3059\u308b\u591a\u984d\u306e\u8cbb\u7528\u3084\u3001\u8907\u96d1\u306a\u5c0e\u5165\u30d7\u30ed\u30bb\u30b9\u306b\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306f\u3001\u3053\u306e\u6a5f\u4f1a\u306b\u662f\u975e\u3001Jira Service Management\u306e\u3054\u5229\u7528\u3092\u3054\u691c\u8a0e\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button aligncenter is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background\" href=\"https:\/\/www.atlassian.com\/ja\/end-bsm-now\" style=\"border-radius:5px;background-color:#0052cc\" target=\"_blank\" rel=\"noopener\"><strong>\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7279\u8a2d\u30da\u30fc\u30b8\u3092\u898b\u308b<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u4ee5\u4e0b\u3088\u308a\u3001High-Velocity ITSM\u30a4\u30d9\u30f3\u30c8\u3067\u516c\u958b\u3055\u308c\u305f\u65b0\u6a5f\u80fd\u306e\u6982\u8981\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u500b\u5225\u306e\u6a5f\u80fd\u306f<a href=\"https:\/\/community.atlassian.com\/t5\/Jira-Service-Management-articles\/%E5%BF%85%E8%A6%8B-Atlassian-Presents-High-Velocity-ITSM-%E3%82%A4%E3%83%99%E3%83%B3%E3%83%88%E3%82%88%E3%82%8A-%E8%A3%BD%E5%93%81%E7%99%BA%E8%A1%A8%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%82%92%E3%81%94%E7%B4%B9%E4%BB%8B\/ba-p\/2212284#M2361\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089\u306e\u8a18\u4e8b<\/a>\u3067\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u30e2\u30c0\u30f3\u3067\u81ea\u5f8b\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u3092\u5b9f\u73fe<\/h2>\n\n\n\n<p>\u4f01\u696d\u304c\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3084\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u306e\u5bfe\u5fdc\u306b\u53d6\u308a\u7d44\u3080\u4e2d\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306f\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306b\u591a\u304f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u5f93\u6765\u578b\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306b\u304a\u3044\u3066\u4e2d\u592e\u96c6\u6a29\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u4f59\u5100\u306a\u304f\u53d6\u3089\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u3067\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30c1\u30fc\u30e0\u3067\u3082\u4ed6\u306e\u5f93\u696d\u54e1\u306b\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u81ea\u3089\u69cb\u7bc9\u3057\u6539\u826f\u3067\u304d\u308b\u81ea\u5f8b\u6027\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306f\u3001\u4eba\u4e8b\u304b\u3089\u7dcf\u52d9\u3001\u8ca1\u52d9\u306a\u3069\u3001\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u306e\u53ef\u80fd\u6027\u3092\u89e3\u304d\u653e\u3064\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u304a\u308a\u3001\u3053\u306e\u5ea6\u767a\u8868\u3057\u305f\u65b0\u6a5f\u80fd\u306e\u591a\u304f\u306f\u3001\u5f93\u696d\u54e1\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u3082\u306e\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u3068\u30d0\u30fc\u30c1\u30e3\u30eb\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308a\u7b2c\u4e00\u7dda\u306b\u7acb\u3064\u30c1\u30fc\u30e0\u3092\u5f37\u529b\u306b\u30b5\u30dd\u30fc\u30c8<\/h3>\n\n\n\n<p>\u3053\u306e\u5ea6\u3001Free\u30d7\u30e9\u30f3\u3092\u542b\u3080\u3059\u3079\u3066\u306eJira Service Management\u306e\u30d7\u30e9\u30f3\u3067\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u304c\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3042\u3089\u3086\u308b\u898f\u6a21\u306e\u30c1\u30fc\u30e0\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u304b\u3089\u8d77\u7968\u3067\u304d\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u6a5f\u80fd\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306fSlack\u3084Microsoft Teams\u3068\u3044\u3063\u305f\u5e83\u304f\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u306e\u30c1\u30e3\u30f3\u30cd\u30eb\u304b\u3089\u76f4\u63a5\u3001\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u958b\u59cb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08\u5bfe\u5fdc\u8005\uff09\u306f\u3001Jira Service Management\u5185\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8fd4\u7b54\u3057\u305f\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u3053\u3068\u304c\u3067\u304d\u3001\u5f93\u696d\u54e1\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u53cc\u65b9\u306e\u6642\u9593\u304c\u7bc0\u7d04\u3055\u308c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8fc5\u901f\u306a\u89e3\u6c7a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606-1024x568.png\" alt=\"\" class=\"wp-image-5516\" srcset=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606-1024x568.png 1024w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606-300x166.png 300w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606-768x426.png 768w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606-1536x851.png 1536w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221031-000606.png 1853w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3084\u3059\u304f\u3059\u308b\u3053\u3068\u306f\u7d20\u6674\u3089\u3057\u3044\u3053\u3068\u3067\u3059\u304c\u3001\u5f93\u696d\u54e1\u304c\u81ea\u3089\u5fc5\u8981\u306a\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u3068\u3001\u3055\u3089\u306b\u826f\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u81ea\u52d5\u5316\u3068\u30c8\u30ea\u30a2\u30fc\u30b8\u3092\u652f\u63f4\u3059\u3079\u304f\u3001Jira Service Management\u306e\u30d0\u30fc\u30c1\u30e3\u30eb\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\uff08\u82f1\u8a9e\u306e\u307f\u5bfe\u5fdc\uff09\u306e\u65e9\u671f\u30a2\u30af\u30bb\u30b9\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u6765\u5e74\u65e9\u3005\u306b\u5b9f\u65bd\u3044\u305f\u3057\u307e\u3059\u3002Percept.ai\u3067\u5b9f\u73fe\u3055\u308c\u305f\u4f1a\u8a71\u578bAI\u30a8\u30f3\u30b8\u30f3\u304c\u5185\u8535\u3055\u308c\u3001\u6a5f\u68b0\u5b66\u7fd2\u30e2\u30c7\u30eb\u3092\u6d3b\u7528\u3057\u3066\u904e\u53bb\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u9078\u5225\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7406\u89e3\u3001\u610f\u56f3\u5225\u306b\u30b0\u30eb\u30fc\u30d7\u5316\u3001\u305d\u3057\u3066\u904e\u53bb\u306e\u89e3\u6c7a\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u5c06\u6765\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u5316\u3057\u305f\u308a\u3001\u4e8b\u524d\u306b\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u672c\u6a5f\u80fd\u306e\u65e9\u671f\u30a2\u30af\u30bb\u30b9\u3092\u3054\u5e0c\u671b\u306e\u65b9\u306f\u3001<a href=\"https:\/\/www.atlassian.com\/virtual-agent\">\u3053\u3061\u3089<\/a>\u304b\u3089\u5f85\u6a5f\u30ea\u30b9\u30c8\u306b\u53c2\u52a0\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c9\u30ad\u30e5\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5f93\u696d\u54e1\u3092\u81ea\u5df1\u89e3\u6c7a\u306b\u4fc3\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u5b9f\u7e3e\u3042\u308b\u6226\u7565\u3067\u3059\u3002Jira Service Management\u3067\u306f\u3001Confluence\u3067\u5b9f\u73fe\u3055\u308c\u308b\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u3059\u3050\u306b\u4f7f\u7528\u3067\u304d\u3001\u5bfe\u5fdc\u30c1\u30fc\u30e0\u306f\u8c4a\u5bcc\u306a\u60c5\u5831\u3092\u307e\u3068\u3081\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u96e2\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306e\u8a18\u4e8b\u3092\u4f5c\u6210\u3001\u7de8\u96c6\u3001\u524a\u9664\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Confluence\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002\u4f5c\u6210\u3055\u308c\u305f\u8a18\u4e8b\u306f\u3001\u30d8\u30eb\u30d7\u3092\u5fc5\u8981\u3068\u3059\u308b\u4eba\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30d0\u30fc\u30c1\u30e3\u30eb\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u5185\u3067\u63d0\u6848\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u3001\u5f93\u696d\u54e1\u304c\u8fc5\u901f\u306b\u56de\u7b54\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u3088\u3046\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30d5\u30a1\u30a4\u30ca\u30f3\u30b9\u3001\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u5411\u3051\u306b\u3042\u3089\u304b\u3058\u3081\u4f5c\u6210\u3055\u308c\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/h3>\n\n\n\n<p>\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u7acb\u3061\u4e0a\u3052\u304c\u3001\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u8fc5\u901f\u306b\u306a\u308a\u307e\u3059\u3002\u4eba\u4e8b\u3001\u7dcf\u52d9\u3001\u6cd5\u52d9\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u306e\u65e2\u5b58\u306e\u3082\u306e\u306b\u52a0\u3048\u3001\u3053\u308c\u3089\u306e\u65b0\u3057\u3044\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30c1\u30fc\u30e0\u304c\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u30ad\u30c3\u30af\u30aa\u30d5\u304b\u3089\u8ca1\u52d9\u5831\u544a\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u4f9d\u983c\u3092\u51e6\u7406\u3059\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u8fc5\u901f\u304b\u3064\u5bb9\u6613\u306a\u69cb\u7bc9\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207-1024x544.png\" alt=\"\" class=\"wp-image-5517\" width=\"839\" height=\"445\" srcset=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207-1024x544.png 1024w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207-300x159.png 300w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207-768x408.png 768w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207-1536x816.png 1536w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/image-20221030-205207.png 1540w\" sizes=\"auto, (max-width: 839px) 100vw, 839px\" \/><\/a><\/figure>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u90e8\u9580\u5411\u3051\u306e\u3042\u3089\u304b\u3058\u3081\u4f5c\u6210\u3055\u308c\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u52a0\u3048\u3001300\u7a2e\u985e\u4ee5\u4e0a\u306e\u30d5\u30a9\u30fc\u30e0\u306e\u30e9\u30a4\u30d6\u30e9\u30ea\u304c\u3042\u308a\u3001\u305d\u306e\u6570\u306f\u5897\u3048\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u30ed\u30fc\u30b3\u30fc\u30c9\uff0f\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u69cb\u7bc9\u3067\u304d\u308b\u30d5\u30a9\u30fc\u30e0\u30d3\u30eb\u30c0\u30fc\u3092\u4f7f\u7528\u3057\u3066\u3001\u9805\u76ee\u306e\u52d5\u7684\u306a\u8868\u793a\u5207\u308a\u66ff\u3048\u304c\u53ef\u80fd\u306a\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u6642\u306e\u3084\u308a\u53d6\u308a\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u3066\u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u3092\u5408\u7406\u5316\u3057\u3001\u3088\u308a\u826f\u3044\u81ea\u52d5\u5316\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u30e2\u30c0\u30f3\u306a\u904b\u7528\u30c1\u30fc\u30e0\u306b\u5fc5\u8981\u306a\u30b9\u30d4\u30fc\u30c9\u3092\u5b9f\u73fe<\/h2>\n\n\n\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306f\u3001\u958b\u767a\u9818\u57df\u306b\u304a\u3051\u308b\u5f37\u529b\u306a\u57fa\u76e4\u3092\u3082\u3068\u306b\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u30c1\u30fc\u30e0\u3068IT\u904b\u7528\u30c1\u30fc\u30e0\u3092\u9023\u643a\u3055\u305b\u308b\u6a5f\u80fd\u3084\u7279\u5fb4\u306b\u53d6\u308a\u7d44\u307f\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u30c1\u30fc\u30e0\u304c\u3088\u308a\u5927\u304d\u306a\u81ea\u5f8b\u6027\u3092\u6301\u3063\u3066\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5bfe\u5fdc\u306e\u305f\u3081\u306b\u96c6\u7d50\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u3088\u308a\u901f\u304f\u30ea\u30ea\u30fc\u30b9\u3057\u306a\u304c\u3089\u3001\u30d3\u30b8\u30cd\u30b9\u30ea\u30b9\u30af\u3082\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3068\u5909\u66f4\u7ba1\u7406\u306e\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u5f37\u5316\u3059\u308b\u65b0\u6a5f\u80fd\u3068\u65b0\u3057\u3044\u81ea\u52d5\u5316\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><strong>\u5916\u51fa\u5148\u3067\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5bfe\u5fdc\uff1a<\/strong>\u65b0\u305f\u306b\u30e2\u30d0\u30a4\u30eb\u30c7\u30d0\u30a4\u30b9\u3067\u306e\u30a2\u30e9\u30fc\u30c8\u306e\u53d7\u4fe1\u3084\u3001\u30aa\u30f3\u30b3\u30fc\u30eb\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u7de8\u96c6\u3001\u91cd\u5927\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u4e0a\u3067\u306e\u30c1\u30fc\u30e0\u306e\u62db\u96c6\u3068\u66f4\u65b0\u3001\u95a2\u4fc2\u8005\u3078\u306e\u901a\u77e5\u306a\u3069\u3001\u3059\u3079\u3066\u30e2\u30d0\u30a4\u30eb\u3067\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022-1024x469.png\" alt=\"\" class=\"wp-image-5518\" srcset=\"https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022-1024x469.png 1024w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022-300x137.png 300w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022-768x352.png 768w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022-1536x704.png 1536w, https:\/\/aatljapan.wpengine.com\/wp-content\/uploads\/Mobile-Incident-Response-Jira-Service-Management-December-2022.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>\u65b0\u3057\u3044\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u81ea\u52d5\u5316\u3068\u9ad8\u5ea6\u306a\u627f\u8a8d\uff1a<\/strong>\u3082\u3046\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u624b\u52d5\u3067\u884c\u3046\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u5316\u3059\u308b\u305f\u3081\u306e\u9023\u643a\u30ea\u30b9\u30c8\u3092\u62e1\u5f35\u3057\u3001\u30c7\u30d7\u30ed\u30a4\u30e1\u30f3\u30c8\u3092\u3088\u308a\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306bGitHub\u3068Gitlab\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u65b0\u3057\u3044\u9ad8\u5ea6\u306a\u5909\u66f4\u627f\u8a8d\u30eb\u30fc\u30eb\u306b\u3088\u308a\u3001\u627f\u8a8d\u30d7\u30ed\u30bb\u30b9\u306e\u3088\u308a\u8a73\u7d30\u306a\u8a2d\u5b9a\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u7279\u5b9a\u306e\u4eba\u3092\u627f\u8a8d\u8005\u304b\u3089\u9664\u5916\u3057\u305f\u308a\u3001\u8907\u6570\u30b0\u30eb\u30fc\u30d7\u306e\u627f\u8a8d\u306e\u305f\u3081\u306b\u7279\u5225\u306a\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#e3fcef;font-size:16px\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30d3\u30e5\u30fc\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u3001\u5206\u6790\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u3068\u306e\u7d71\u5408\u306a\u3069\u3001\u958b\u767a\u304a\u3088\u3073IT\u904b\u7528\u30c1\u30fc\u30e0\u3092\u5f37\u5316\u3059\u308b\u305d\u306e\u4ed6\u306e\u767a\u8868\u6a5f\u80fd\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/community.atlassian.com\/t5\/Jira-Service-Management-articles\/%E5%BF%85%E8%A6%8B-Atlassian-Presents-High-Velocity-ITSM-%E3%82%A4%E3%83%99%E3%83%B3%E3%83%88%E3%82%88%E3%82%8A-%E8%A3%BD%E5%93%81%E7%99%BA%E8%A1%A8%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%82%92%E3%81%94%E7%B4%B9%E4%BB%8B\/ba-p\/2212284#M2361\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051\u306e\u6539\u5584<\/h2>\n\n\n\n<p>\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u306e\u304a\u5ba2\u69d8\u5411\u3051\u306b\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3068\u30c7\u30fc\u30bf\u30ec\u30b8\u30c7\u30f3\u30b7\u30fc\u306e\u5927\u5e45\u306a\u6539\u5584\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305a\u304a\u77e5\u3089\u305b\u3057\u305f\u3044\u306e\u306f\u3001<strong>\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u3001EU\u3001\u7c73\u56fd\u3001\u30c9\u30a4\u30c4\u5411\u3051\u306b\u3001Jira Service Management\u3067\u306e\u30c7\u30fc\u30bf\u30ec\u30b8\u30c7\u30f3\u30b7\u30fc\u306e\u7bc4\u56f2\u3092\u3001Opsgenie\u3001\u30a2\u30bb\u30c3\u30c8\u3001\u30d5\u30a9\u30fc\u30e0\u3092\u542b\u3080\u30b3\u30a2\u6a5f\u80fd\u306b\u308f\u305f\u308a<\/strong>\u62e1\u5f35\u3057\u3066\u3044\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u304a\u5ba2\u69d8\u306f\u3001Jira Service Management\u304c\u5fc5\u8981\u3068\u3055\u308c\u308b\u5834\u6240\u306b\u5730\u7406\u7684\u306b\u8a2d\u7f6e\u3055\u308c\u308b\u3088\u3046\u3001\u5358\u4e00\u306e\u7ba1\u7406\u5730\u70b9\u3092\u6301\u3064\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4eca\u5f8c\u306e\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306b\u306f\u3001\u82f1\u56fd\u3001\u65e5\u672c\u3001\u30d5\u30e9\u30f3\u30b9\u3001\u30ab\u30ca\u30c0\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u9ad8\u5ea6\u306b\u898f\u5236\u3055\u308c\u305f\u696d\u754c\u306e\u304a\u5ba2\u69d8\u3068\u3082\u5354\u50cd\u3067\u304d\u308b\u3088\u3046\u3001\u696d\u754c\u306e\u8a8d\u8a3c\u3084\u8a8d\u53ef\u306e\u53d6\u5f97\u306b\u7d99\u7d9a\u7684\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002\u6628\u5e74\u306f\u3001EU\u306e\u9280\u884c\u30fb\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u5206\u91ce\u306e\u304a\u5ba2\u69d8\u5411\u3051\u306b\u3001\u6b27\u5dde\u9280\u884c\u76e3\u7763\u6a5f\u69cb\uff08EBA\uff09\u306e\u898f\u5247\u306b\u6e96\u62e0\u3057\u307e\u3057\u305f\u3002\u305d\u3057\u3066\u4eca\u56de\u306e\u30a4\u30d9\u30f3\u30c8\u3067\u306f\u3001Jira Service Management Cloud\u306eHIPAA\u3078\u306e\u6e96\u62e0\u304c\u4eca\u5e74\u672b\u306b\u4e88\u5b9a\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u6700\u5f8c\u306b\u30012023\u5e74\u4e2d\u306bJira Service Management\u3067\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6570\u306e\u4e0a\u9650\u309220,000\u540d\u306b\u5897\u3084\u3059\u76ee\u6a19\u3067\u3042\u308b\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3057\u307e\u3059\u3002\u3053\u306e\u516c\u958b\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u3064\u3044\u3066\u306e\u8a73\u7d30\u306f\u30012023\u5e744\u6708\u306b\u958b\u50ac\u3055\u308c\u308bTeam &#8217;23\u3067\u3054\u6848\u5185\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u304a\u308f\u308a\u306b<\/h2>\n\n\n\n<p>Lufthansa\u3001The Telegraph\u3001\u30bd\u30cb\u30fc\u30fb\u30df\u30e5\u30fc\u30b8\u30c3\u30af\u30d1\u30d6\u30ea\u30c3\u30b7\u30f3\u30b0\u3001The Very Group\u306a\u3069\u300145,000\u793e\u4ee5\u4e0a\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u4f01\u696d\u304c\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3001\u8cc7\u7523\u7ba1\u7406\u3001\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u7ba1\u7406\u3001\u958b\u767a\u30fb\u904b\u7528\u30c1\u30fc\u30e0\u306e\u9023\u643a\u306a\u3069\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051\u306e\u6700\u9069\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u4fa1\u5024\u306e\u63d0\u4f9b\u306b\u3001Jira Service Management\u3092\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306f\u3001<a href=\"https:\/\/www.atlassian.com\/ja\/gartner\/magic-quadrant-it-service-management-tools\" target=\"_blank\" rel=\"noopener\" title=\"\">2022\u5e74 Gartner\u00ae Magic Quadrant\u2122 for IT Service Management Platforms<\/a><sup>2<\/sup> \u306b\u304a\u3044\u3066\u300cLeader\u300d\u3068\u3057\u3066\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002\u5f15\u304d\u7d9a\u304d\u3001\u672a\u6765\u306e\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u898b\u636e\u3048\u3001\u6a5f\u80fd\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u3093\u3067\u53c2\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c1c7d0;color:#c1c7d0\"\/>\n\n\n\n<p><strong>\u95a2\u9023\u30ea\u30f3\u30af<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.atlassian.com\/ja\/end-bsm-now\">\u300cEnd Bad Service Management\u300d\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u7279\u8a2d\u30da\u30fc\u30b8<\/a><\/li><li><a href=\"https:\/\/community.atlassian.com\/t5\/Jira-Service-Management-articles\/%E5%BF%85%E8%A6%8B-Atlassian-Presents-High-Velocity-ITSM-%E3%82%A4%E3%83%99%E3%83%B3%E3%83%88%E3%82%88%E3%82%8A-%E8%A3%BD%E5%93%81%E7%99%BA%E8%A1%A8%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%82%92%E3%81%94%E7%B4%B9%E4%BB%8B\/ba-p\/2212284#M2361\" target=\"_blank\" rel=\"noopener\" title=\"\">Jira Service Management\u306e\u65b0\u6a5f\u80fd\u4e00\u89a7<\/a><\/li><li><a href=\"https:\/\/events.atlassian.com\/highvelocityitsm\/about\" target=\"_blank\" rel=\"noopener\" title=\"\">\u300cAtlassian Presents: High-Velocity ITSM\u300d\u30a4\u30d9\u30f3\u30c8\uff08\u82f1\u8a9e\u306e\u307f\uff09\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u914d\u4fe1\u767b\u9332<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c1c7d0;color:#c1c7d0\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p style=\"font-size:16px\"><sup>1 <\/sup>Gartner, Inc.\u300c<a href=\"https:\/\/www.gartner.com\/document\/4017311\">A Buyer's Guide to ITSM Platforms<\/a>\u300d\u3001\u8457\u8005: Chris Matchett, Rich Doheny\uff08\u767a\u884c\u65e5: 2022\u5e748\u67084\u65e5\uff09<\/p>\n\n\n\n<p style=\"font-size:16px\"><sup>2 <\/sup>Gartner\u300c<a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.gartner.com%2Fdocument%2F4020606&amp;esheet=52960792&amp;newsitemid=20221103006331&amp;lan=en-US&amp;anchor=Magic+Quadrant+for+IT+Service+Management+Platforms&amp;index=4&amp;md5=c0c7cc5f616693a178a668110245a1a0\"><u>Magic Quadrant for IT Service Management Platforms<\/u><\/a>\u300d\u3001\u8457\u8005: Rich Doheny, Chris Matchett, Siddharth Shetty\uff08\u767a\u884c\u65e5: 2022\u5e7410\u670831\u65e5\uff09<\/p>\n\n\n\n<p style=\"font-size:16px\">Gartner\u306f\u3001\u305d\u306e\u8abf\u67fb\u520a\u884c\u7269\u306b\u8a18\u8f09\u3055\u308c\u305f\u3044\u304b\u306a\u308b\u30d9\u30f3\u30c0\u30fc\u3001\u88fd\u54c1\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u3092\u63a8\u5968\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u6700\u9ad8\u306e\u8a55\u4fa1\u3084\u305d\u306e\u4ed6\u306e\u8a55\u4fa1\u3092\u53d7\u3051\u305f\u30d9\u30f3\u30c0\u30fc\u306e\u307f\u3092\u9078\u629e\u3059\u308b\u3088\u3046\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u5229\u7528\u8005\u306b\u52a9\u8a00\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002Gartner\u306e\u8abf\u67fb\u520a\u884c\u7269\u306e\u5185\u5bb9\u306f\u3001Gartner\u306e\u8abf\u67fb\u6a5f\u95a2\u306e\u898b\u89e3\u3092\u8868\u3057\u305f\u3082\u306e\u3067\u3042\u308a\u3001\u4e8b\u5b9f\u3092\u8868\u73fe\u3057\u305f\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002Gartner\u306f\u3001\u660e\u793a\u307e\u305f\u306f\u9ed9\u793a\u3092\u554f\u308f\u305a\u3001\u5546\u54c1\u6027\u307e\u305f\u306f\u7279\u5b9a\u76ee\u7684\u3078\u306e\u9069\u5408\u6027\u3092\u542b\u3081\u3001\u672c\u8abf\u67fb\u306b\u95a2\u3057\u3066\u3044\u304b\u306a\u308b\u4fdd\u8a3c\u3082\u3044\u305f\u3057\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p style=\"font-size:16px\">Gartner\u304a\u3088\u3073Magic Quadrant\u306f\u3001\u7c73\u56fd\u304a\u3088\u3073\u305d\u306e\u4ed6\u306e\u56fd\u306b\u304a\u3051\u308bGartner, Inc.\u304a\u3088\u3073\/\u307e\u305f\u306f\u305d\u306e\u95a2\u9023\u4f1a\u793e\u306e\u767b\u9332\u5546\u6a19\u3067\u3059\u3002\u7121\u65ad\u3067\u306e\u8ee2\u8f09\u3092\u7981\u3058\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304a\u3088\u3073\u904b\u7528\uff08I&amp;O\uff09\u90e8\u9580\u306e\u30ea\u30fc\u30c0\u30fc\u9054\u306f\u3001\u7aae\u5730\u306b\u7acb\u305f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u8907\u96d1\u5316\u3057\u305f\u30af\u30e9\u30a6\u30c9\u30b7\u30b9\u30c6\u30e0\u3084\u5206\u6563\u30c1\u30fc\u30e0\u306e\u904b\u7528\u3068\u3044\u3063\u305f\u96e3\u3057\u3044\u8ab2\u984c\u306b\u52a0\u3048\u3066\u3001\u7d4c\u6e08\u306e\u4e0d\u78ba\u5b9f\u6027\u306e&hellip;<\/p>\n","protected":false},"author":562,"featured_media":5519,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"bitbucket_subtitle":"\u4eca\u306a\u3089\u304a\u5f97\u306b\u59cb\u3081\u3089\u308c\u308b\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3082","footnotes":""},"categories":[723,762,719],"tags":[],"coauthors":[826],"class_list":["post-5515","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it","category-jira-service-management","category-product-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/5515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/users\/562"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/comments?post=5515"}],"version-history":[{"count":0,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/5515\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media\/5519"}],"wp:attachment":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media?parent=5515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/categories?post=5515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/tags?post=5515"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/coauthors?post=5515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}