{"id":3293,"date":"2015-11-13T11:31:14","date_gmt":"2015-11-13T02:31:14","guid":{"rendered":"http:\/\/aatljapan.wpengine.com\/?p=3293"},"modified":"2015-12-02T11:32:00","modified_gmt":"2015-12-02T02:32:00","slug":"prioritize-features-using-nps","status":"publish","type":"post","link":"https:\/\/www.atlassian.com\/ja\/blog\/prioritize-features-using-nps","title":{"rendered":"NPS\u00ae (\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2) \u3092\u5229\u7528\u3057\u3066\u6a5f\u80fd\u306b\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u308b\u65b9\u6cd5"},"content":{"rendered":"
\n

\u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/a>\u3092\u6d3b\u7528\u3057\u3066\u4ed5\u4e8b\u3092\u3059\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068\u3057\u3066\u3001\u9867\u5ba2\u304b\u3089\u88fd\u54c1\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5165\u624b\u3059\u308b\u65b9\u6cd5\u306f\u3044\u304f\u3064\u304b\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/a>\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306a\u3069\u3067\u3059\u3002\u305d\u3057\u3066\u3082\u3046 1 \u3064\u3001\u7686\u3055\u3093\u3082\u304a\u305d\u3089\u304f\u805e\u3044\u305f\u3053\u3068\u304c\u3042\u308b NPS \u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u805e\u3044\u305f\u3053\u3068\u304c\u306a\u3044\u65b9\u306e\u305f\u3081\u306b\u8aac\u660e\u3057\u307e\u3059\u3068\u3001NPS \u306f Net Promoter Score (\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2)<\/a> \u306e\u982d\u6587\u5b57\u3067\u3059\u3002NPS \u306f\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u8a08\u6e2c\u6307\u6a19\u3067\u3001\u88fd\u54c1\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u611f\u60c5\u3068\u305d\u308c\u306b\u5bfe\u3057\u3066\u3069\u3046\u5bfe\u5fdc\u3067\u304d\u308b\u304b\u3092\u6570\u5024\u5316\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u63a1\u7528\u3057\u3066\u3082\u3089\u3046\u306e\u306b\u53e3\u30b3\u30df\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u5927\u304d\u304f\u4f9d\u5b58\u3059\u308b\u88fd\u54c1\u3092\u53d6\u308a\u6271\u3046\u79c1\u306e\u3088\u3046\u306a\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u306f\u3001\u975e\u5e38\u306b\u6709\u7528\u306a\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u4ed5\u7d44\u307f\u3067\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u3088\u3046\u306a\u4ed6\u306e\u5b9a\u91cf\u5316\u306b\u4f7f\u3048\u308b\u30c4\u30fc\u30eb\u3068\u6bd4\u8f03\u3057\u3066 NPS \u306e\u512a\u308c\u305f\u70b9\u306f\u3001\u4e00\u8cab\u6027\u306e\u3042\u308b\u8a08\u6e2c\u53ef\u80fd\u306a\u7d50\u679c\u3092\u5f97\u3089\u308c\u308b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u77ed\u671f\u9593\u3067\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u672c\u5f53\u306b\u7c21\u5358\u306b\u3067\u304d\u308b\u3068\u3053\u308d\u3067\u3059\u3002\u8cea\u554f\u306f\u305f\u3063\u305f 1 \u3064\u3060\u3051\u3067\u3059\u3002\u305d\u3057\u3066\u305d\u306e\u30b9\u30b3\u30a2\u306f\u4ed6\u306e\u88fd\u54c1\u3068\u6bd4\u8f03\u8a55\u4fa1\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u672c\u7a3f\u3067\u306f NPS \u3092\u5358\u306a\u308b\u6e2c\u5b9a\u57fa\u6e96\u3068\u3057\u3066\u3060\u3051\u3067\u306a\u304f\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30c1\u30fc\u30e0\u304c\u6a5f\u80fd\u306b\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u308b\u306e\u306b\u5f79\u7acb\u3064\u975e\u5e38\u306b\u512a\u308c\u305f\u30c4\u30fc\u30eb\u3068\u3057\u3066\u4f7f\u3046\u65b9\u6cd5\u3092\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n

\n

NPS \u306e\u7c21\u5358\u306a\u7d39\u4ecb<\/h3>\n

NPS \u8abf\u67fb\u306f 1 \u3064\u306e\u5358\u7d14\u306a\u8cea\u554f\u304b\u3089\u69cb\u6210\u3055\u308c\u307e\u3059: \u300c\u3042\u306a\u305f\u304c <\u5f0a\u793e\u88fd\u54c1> \u3092\u53cb\u4eba\u3084\u540c\u50da\u306b\u85a6\u3081\u308b\u53ef\u80fd\u6027\u306f\u3069\u306e\u304f\u3089\u3044\u3067\u3059\u304b?\u300d<\/strong><\/p>\n

\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u88fd\u54c1\u306e\u4f8b\u3092\u4ee5\u4e0b\u306b\u6319\u3052\u307e\u3059:<\/p>\n

\"nps-img-ratingscale-rev2\"<\/p>\n

NPS \u8abf\u67fb\u3067\u5341\u5206\u306a\u6570\u91cf\u306e\u56de\u7b54\u3092\u53ce\u96c6\u3057\u305f\u3089\u3001\u305d\u306e\u56de\u7b54\u3092 3 \u30b0\u30eb\u30fc\u30d7\u306b\u5206\u985e\u3057\u307e\u3059: \u30d7\u30ed\u30e2\u30fc\u30bf\u30fc (\u63a8\u5968\u3059\u308b\u7acb\u5834)<\/em> (9\u201310)\u3001\u30cb\u30e5\u30fc\u30c8\u30e9\u30eb (\u4e2d\u7acb)<\/em> (7\u20138)\u3001\u30c7\u30c8\u30e9\u30af\u30bf\u30fc (\u6279\u5224\u3059\u308b\u7acb\u5834)<\/em> (0\u20136)\u3002<\/p>\n

\"Image<\/p>\n

\u6b21\u306b\u3001NPS \u3067\u306f\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306e\u5272\u5408 (%) \u304b\u3089\u30c7\u30c8\u30e9\u30af\u30bf\u30fc\u306e\u5272\u5408 (%) \u3092\u5f15\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001100 \u4eba\u306e\u56de\u7b54\u8005\u306e\u3046\u3061\u300040 \u4eba\u304c\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u300125 \u4eba\u304c\u30cb\u30e5\u30fc\u30c8\u30e9\u30eb\u300135 \u4eba\u304c\u30c7\u30c8\u30e9\u30af\u30bf\u30fc\u306e\u5834\u5408\u3001NPS \u306f (40% \u2013 35%) = +5% \u3067\u3059\u3002NPS \u306e\u5024\u306f -100% \uff5e +100% \u306e\u9593\u3067\u8868\u73fe\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u3067\u306f\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u3059\u3079\u3066\u306e\u53d6\u308a\u7d44\u307f\u306e\u6307\u91dd\u3067\u3059\u3002NPS \u306f\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u88fd\u54c1\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u611f\u60c5\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u79c1\u305f\u3061\u304c\u5229\u7528\u3059\u308b\u6700\u3082\u91cd\u8981\u306a\u6307\u6a19\u306e\u3072\u3068\u3064\u3067\u3059\u3002\u3057\u304b\u3057\u3001NPS \u306f\u5358\u306a\u308b\u3072\u3068\u3064\u306e\u6570\u5b57\u306b\u904e\u304e\u306a\u3044\u306e\u3067\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u306b\u6e80\u8db3\/\u4e0d\u6e80\u8db3\u306a\u7406\u7531\u306f\u5206\u304b\u308a\u307e\u305b\u3093\u3002<\/p>\n

\u305d\u308c\u304c\u3001\u30b9\u30b3\u30a2\u9078\u629e\u5f8c\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6c42\u3081\u308b\u7406\u7531\u3067\u3059:<\/p>\n

\"nps-img-feedback-rev2\"<\/p>\n

\n

\u79c1\u305f\u3061\u306f\u3053\u306e\u56de\u7b54\u3092\u300cVerbatim: \u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u300d\u3068\u547c\u3073\u3001\u3053\u3053\u3067\u8208\u5473\u6df1\u3044\u60c5\u5831\u3092\u5f97\u307e\u3059\u3002\u3053\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5bfe\u7b56\u5b9f\u65bd\u53ef\u80fd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3078\u3068\u5909\u63db\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u8aac\u660e\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div>\n

\n

\u30b9\u30c6\u30c3\u30d7 1: NPS \u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u5206\u985e<\/h3>\n

\u79c1\u305f\u3061\u306f\u6bce\u6708\u3001\u6570\u5343\u4ef6\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u53d6\u308a\u307e\u3059\u3002\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u3001\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5177\u4f53\u7684\u306a\u30c6\u30fc\u30de\u306b\u81ea\u52d5\u5206\u985e\u3057\u307e\u3059 (\u30c6\u30ad\u30b9\u30c8\u5206\u6790\u3092\u4f7f\u7528)\u3002\u3053\u308c\u306f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3067\u304d\u308b\u30c1\u30fc\u30e0\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6e21\u3059\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n

\u3057\u304b\u3057\u3001\u7279\u5b9a\u306e\u4f7f\u7528\u4e8b\u4f8b\u3084\u75db\u70b9\u3092\u8b58\u5225\u3057\u3066\u3044\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067\u3042\u308c\u3070\u3001\u4f55\u3089\u304b\u306e\u4fbf\u5229\u306a\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u8cfc\u5165\u3001\u69cb\u7bc9\u3001\u5b66\u7fd2\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u7c21\u5358\u306b\u81ea\u5206\u3067\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u8aad\u307f\u53d6\u308a\u5206\u985e\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u624b\u52d5\u3067\u8aad\u307f\u53d6\u308a\u30fb\u5206\u985e\u3059\u308b\u4f5c\u696d\u3067\u3042\u306a\u305f\u3068\u30c1\u30fc\u30e0\u306f\u591a\u5927\u306a\u4fa1\u5024\u3092\u5f97\u3089\u308c\u307e\u3059\u3002\u4f55\u304c\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u3001\u4f55\u304c\u9867\u5ba2\u3092\u4e0d\u6109\u5feb\u306b\u3059\u308b\u306e\u304b\u3092\u7c21\u5358\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u3042\u308b\u7279\u5b9a\u306e\u554f\u984c\u3084\u6a5f\u80fd\u306b\u95a2\u3057\u3066\u8003\u3048\u65b9\u304c\u5909\u308f\u308b\u3053\u3068\u3055\u3048\u3042\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n

Confluence<\/a> \u306b\u95a2\u3057\u3066\u79c1\u305f\u3061\u304c\u5f97\u305f\u4e00\u90e8\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u76ee\u3092\u901a\u3057\u3001\u79c1\u305f\u3061\u304c\u305d\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u4f7f\u3063\u3066\u3069\u306e\u3088\u3046\u306b\u30d7\u30ed\u30bb\u30b9\u306b\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u3066\u3044\u308b\u306e\u304b\u8aac\u660e\u3057\u3066\u3044\u304d\u307e\u3059:<\/p>\n

\"PositiveVerbatim<\/p>\n

\"NegativeVerbatim<\/p>\n

\u6700\u521d\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306f\u8aad\u3093\u3067\u3046\u308c\u3057\u3044\u3082\u306e\u3067\u3059\u304c\u3001\u5bfe\u7b56\u5b9f\u65bd\u53ef\u80fd\u306a\u60c5\u5831\u306f\u307e\u3063\u305f\u304f\u5f97\u3089\u308c\u307e\u305b\u3093\u30022 \u4ef6\u76ee\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u306f\u5177\u4f53\u7684\u306a\u9867\u5ba2\u306e\u4e0d\u6e80\u304c\u8a18\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u300c\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u300d\u3068\u300c\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u300d\u306e\u30e9\u30d9\u30eb\u3092\u30bf\u30b0\u4ed8\u3051\u3067\u304d\u307e\u3059\u3002\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8 (\u307e\u305f\u306f\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9) \u3067\u4e0b\u8868\u306e\u3088\u3046\u306b\u793a\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059: <\/p>\n

\"nps-img-Table1\"<\/p>\n

\u5225\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046:<\/p>\n

\"MediocreRating<\/p>\n

\u3053\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u306f\u5225\u306e 2 \u3064\u306e\u30e9\u30d9\u30eb\u3092\u8ffd\u52a0\u3057\u307e\u3059:<\/p>\n

\"nps-img-Table2\"<\/p>\n

\n

\u300cCut\/Paste Columns\u300d\u306f\u300cTables\u300d\u306e\u4e0b\u4f4d\u30bf\u30b0\u3068\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u6ce8\u610f\u3057\u3066\u304f\u3060\u3055\u3044<\/em><\/p>\n

\u3055\u3089\u306b\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u8ffd\u52a0\u3057\u3066\u3044\u304f\u3068\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u3055\u3089\u306b\u30ab\u30c6\u30b4\u30ea\u30fc\u3092\u8ffd\u52a0\u3057\u3001\u30e9\u30d9\u30eb\u4ed8\u3051\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u539f\u5247\u3068\u3057\u3066\u3001\u597d\u610f\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u306f\u30e9\u30d9\u30eb\u3092\u8ffd\u52a0\u3057\u307e\u305b\u3093\u3002\u4f8b\u3048\u3070\u3001\u300c\u30c6\u30fc\u30d6\u30eb\u6a5f\u80fd\u306f\u6700\u9ad8! \u3067\u3082 Confluence \u304c\u3082\u3063\u3068\u9ad8\u901f\u3060\u3063\u305f\u3089\u3044\u3044\u306e\u306b\u300d\u3068\u3044\u3046\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u306f\u300c\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u300d\u306e\u30bf\u30b0\u4ed8\u3051\u3092\u3057\u307e\u3059\u304c\u3001\u300c\u30c6\u30fc\u30d6\u30eb\u300d\u306e\u30bf\u30b0\u4ed8\u3051\u306f\u3057\u307e\u305b\u3093\u3002<\/p>\n<\/div>\n

\n

\u30b9\u30c6\u30c3\u30d7 2: \u7d50\u679c\u5206\u6790<\/h3>\n

\u305f\u304f\u3055\u3093\u306e\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5206\u985e\u3057\u307e\u3057\u305f\u304c\u3001\u53d6\u308a\u7d44\u3080\u4fa1\u5024\u304c\u3042\u308b\u3082\u306e\u3092\u3069\u306e\u3088\u3046\u306b\u5224\u65ad\u3059\u308b\u306e\u3067\u3057\u3087\u3046\u304b? \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u3067\u306f\u3001\u6570\u91cf\u3068\u5177\u4f53\u7684\u306a\u4f53\u9a13\u3092\u8a18\u3057\u305f\u9867\u5ba2\u306e\u611f\u60c5 (\u30bb\u30f3\u30c1\u30e1\u30f3\u30c8) \u3092\u691c\u8a3c\u3057\u307e\u3059\u3002\u3053\u306e 2 \u3064\u306e\u60c5\u5831\u306e\u7d44\u307f\u5408\u308f\u305b\u304c NPS \u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u5206\u6790\u306b\u5f79\u7acb\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u624b\u52d5\u3067\u306e\u5206\u985e\u3092\u9078\u629e\u3057\u305f\u5834\u5408\u3001\u6700\u5927\u52b9\u679c\u304c\u5f97\u3089\u308c\u308b\u3082\u306e\u3092\u898b\u5206\u3051\u3001\u9867\u5ba2\u306b\u6e80\u8db3\u3057\u3066\u3082\u3089\u3048\u308b\u88fd\u54c1\u3092\u4f5c\u308b\u305f\u3081\u306b\u5f79\u7acb\u3064\u30d2\u30f3\u30c8\u3092\u3044\u304f\u3064\u304b\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n

\u307e\u305a\u3001\u5404\u30ab\u30c6\u30b4\u30ea\u30fc\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u9805\u76ee\u306e\u6570\u3092\u6570\u3048\u307e\u3059\u3002<\/p>\n

\u4f8b\u3048\u3070\u4e0b\u8868\u306e\u3088\u3046\u306a\u7d50\u679c\u3092\u5f97\u305f\u3068\u3057\u307e\u3059:<\/p>\n

\"nps-img-Results1\"<\/p>\n

\u4e0b\u4f4d\u30bf\u30b0\u3092\u9664\u53bb\u3057 (\u3068\u308a\u3042\u3048\u305a)\u3001\u4e26\u3073\u66ff\u3048\u308c\u3070\u3001\u4e0a\u4f4d\u512a\u5148\u9805\u76ee\u304c\u3059\u3050\u306b\u5206\u304b\u308a\u307e\u3059:<\/p>\n

\"nps-img-Results2\"<\/p>\n

\u3053\u306e\u4ed6\u306b\u60c5\u5831\u304c\u306a\u3044\u5834\u5408\u306f\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6307\u6458\u3057\u305f\u30b3\u30e1\u30f3\u30c8\u6570\u304c\u4e00\u756a\u591a\u3044\u306e\u3067\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6539\u5584\u304c\u4e00\u756a\u306e\u30c1\u30e3\u30f3\u30b9\u3067\u3042\u308b\u3053\u3068\u304c\u3059\u3050\u306b\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u672c\u5f53\u306b\u3053\u306e\u8ab2\u984c\u304c\u6700\u5927\u30c1\u30e3\u30f3\u30b9\u3092\u3082\u305f\u3089\u3059\u53d6\u308a\u7d44\u3080\u3079\u304d\u8ab2\u984c\u3067\u3057\u3087\u3046\u304b? \u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u53d6\u308a\u7d44\u3081\u3070\u4e00\u756a\u5927\u304d\u306a\u4fa1\u5024\u3092\u9867\u5ba2\u306b\u3082\u305f\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3057\u3087\u3046\u304b?<\/p>\n

\u5404\u30ab\u30c6\u30b4\u30ea\u30fc\u306e NPS \u30b9\u30b3\u30a2\u3092\u8a08\u7b97\u3057\u3001\u3053\u306e\u7591\u554f\u306b\u7b54\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059:<\/p>\n

\"nps-img-Results3\"<\/p>\n

\n

\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3078\u306e\u6307\u6458\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u304c\u3001\u305d\u306e NPS \u30b9\u30b3\u30a2\u306f\u6bd4\u8f03\u7684\u9ad8\u3044\u5024\u3067\u3059\u3002\u3059\u3079\u3066\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u6295\u5165\u3057\u305f\u5834\u5408\u3001\u5168\u4f53\u7684\u306a NPS \u30b9\u30b3\u30a2\u306f\u3042\u307e\u308a\u5909\u308f\u3089\u306a\u3044\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3067\u3059\u3002\u540c\u69d8\u306b\u3001\u65b0\u6a5f\u80fd<\/em>\u306e\u8ffd\u52a0\u3082\u76ee\u7acb\u3063\u305f\u5909\u5316\u306f\u3082\u305f\u3089\u3055\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u3057\u304b\u3057\u3001\u30c6\u30fc\u30d6\u30eb<\/em>\u306e\u6a5f\u80fd\u4e0d\u8db3\u306b\u4e0d\u6e80\u306a\u4eba\u3068\u3001\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3<\/em>\u306e\u4f4e\u3055\u306b\u4e0d\u6e80\u3092\u6301\u3063\u3066\u3044\u308b\u4eba\u304c\u591a\u304f\u3044\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n

(\u3061\u306a\u307f\u306b\u3001\u30b5\u30f3\u30d7\u30eb\u6570\u304c\u5c0f\u3055\u3044\u6642\u306f\u7d50\u8ad6\u3092\u5c0e\u304d\u51fa\u3059\u6642\u306b\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059! \u4e0a\u8a18\u306e\u6570\u5024\u306f\u5358\u306a\u308b\u4f8b\u3067\u3042\u308a\u3001\u5927\u304d\u306a\u8aa4\u5dee\u304c\u3042\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093) <\/em><\/p>\n<\/div>\n

\n

\u30b9\u30c6\u30c3\u30d7 3: \u512a\u5148\u9806\u4f4d\u3092\u660e\u78ba\u306b\u3057\u3088\u3046<\/h3>\n

\u3053\u3053\u307e\u3067\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5206\u985e\u3057\u3001\u6700\u3082\u52b9\u679c\u306e\u5927\u304d\u3044\u30c1\u30e3\u30f3\u30b9\u3092\u7279\u5b9a\u3057\u307e\u3057\u305f\u3002\u9867\u5ba2\u304b\u3089\u76f4\u63a5\u5f97\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306f\u3068\u3066\u3082\u4fa1\u5024\u306e\u3042\u308b\u3082\u306e\u3067\u3059\u304c\u3072\u3068\u3064\u306e\u60c5\u5831\u306b\u904e\u304e\u306a\u3044\u306e\u3067\u3001\u6700\u3082\u91cd\u8981\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u826f\u3057\u3066\u3044\u308b\u3068\u78ba\u4fe1\u3059\u308b\u305f\u3081\u306b\u306f\u4ed6\u306e\u9867\u5ba2\u30c7\u30fc\u30bf (\u8abf\u67fb\u3001\u88fd\u54c1\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u30b5\u30dd\u30fc\u30c8\u554f\u3044\u5408\u308f\u305b\u3001\u88fd\u54c1\u3092\u4e57\u308a\u63db\u3048\u308b\u4eba\u3005\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u306a\u3069) \u3068\u6bd4\u3079\u3066\u5fb9\u5e95\u7684\u306b\u78ba\u8a8d\u3059\u3079\u304d\u3067\u3059\u3002\u3053\u306e\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3092\u4f7f\u3063\u3066\u30d0\u30c3\u30af\u30ed\u30b0\u306b\u3042\u308b\u6a5f\u80fd\u306e\u512a\u5148\u9806\u4f4d\u3092\u5f37\u304f\u4e3b\u5f35\u3067\u304d\u307e\u3059\u304c\u3001NPS \u306f\u6b21\u306b\u4f55\u3092\u958b\u767a\u3059\u3079\u304d\u304b\u6559\u3048\u3066\u304f\u308c\u306a\u3044\u3053\u3068\u306b\u7559\u610f\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u4f7f\u3048\u308b\u591a\u304f\u306e\u60c5\u5831\u306e\u4e2d\u306e\u3072\u3068\u3064\u306e\u60c5\u5831\u306b\u904e\u304e\u307e\u305b\u3093\u3002<\/p>\n

\u96e3\u3057\u3044\u306e\u306f\u3053\u3053\u304b\u3089\u3067\u3059: \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u8003\u3048\u3066\u3001\u305d\u308c\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n

\u3053\u3053\u3067\u306e\u6717\u5831\u306f\u3001\u554f\u984c\u306e\u7406\u89e3\u306b\u5f79\u7acb\u3064\u30ab\u30b9\u30bf\u30de\u30fc\u304b\u3089\u306e\u591a\u6570\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u3042\u306a\u305f\u306f\u3059\u3067\u306b\u6301\u3063\u3066\u3044\u308b\u3053\u3068\u3067\u3059\u3002\u6a5f\u80fd\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f7f\u3063\u3066\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3092\u3059\u308b\u305f\u3081\u306b\u9023\u7d61\u3067\u304d\u308b\u9867\u5ba2\u3055\u3048\u3044\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002NPS \u306f\u30d0\u30c3\u30af\u30ed\u30b0\u306b\u3042\u308b\u6a5f\u80fd\u306e\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306b\u5f79\u7acb\u3064\u3060\u3051\u3067\u306a\u304f\u3001\u8a18\u8f09\u3055\u308c\u305f\u9010\u8a9e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3082\u9867\u5ba2\u306e\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u8a08\u6e2c\u53ef\u80fd\u306a\u30b9\u30b3\u30a2\u3068\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u3053\u306e\u7d44\u307f\u5408\u308f\u305b\u306f\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u306f\u307e\u3055\u306b\u5b9d\u3067\u3059\u3002<\/p>\n

Confluence \u306e\u6700\u65b0\u60c5\u5831\u306b\u8208\u5473\u304c\u3042\u308a\u307e\u3059\u304b? \u79c1\u305f\u3061\u306e\u30d6\u30ed\u30b0\u306e\u66f4\u65b0\u60c5\u5831\u3092\u30e1\u30fc\u30eb\u3067\u76f4\u63a5\u304a\u77e5\u3089\u305b\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n

\n

\n
\n<\/p>\n

<\/p>\n

\n

\n

\n

\n

\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n


\n<\/br>
\n*\u672c\u30d6\u30ed\u30b0\u306f Atlassian Blogs \u306e\u7ffb\u8a33\u3067\u3059\u3002\u672c\u6587\u4e2d\u306e\u65e5\u6642\u306a\u3069\u306f\u6295\u7a3f\u5f53\u6642\u306e\u3082\u306e\u3067\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002
\n*\u539f\u6587 : 2015 \u5e74 11 \u6708 10 \u65e5\u6295\u7a3f \"How to prioritize features using NPS\u00ae<\/a>\"<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"

\u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u6d3b\u7528\u3057\u3066\u4ed5\u4e8b\u3092\u3059\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068\u3057\u3066\u3001\u9867\u5ba2\u304b\u3089\u88fd\u54c1\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5165\u624b\u3059\u308b\u65b9\u6cd5\u306f\u3044\u304f\u3064\u304b\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u30b5\u30dd\u30fc\u30c8\u30ea\u30af…<\/p>\n","protected":false},"author":450,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"bitbucket_subtitle":"","footnotes":""},"categories":[1],"tags":[584,585,586,589,588,587],"coauthors":[],"class_list":["post-3293","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-nps","tag-prioritization","tag-product-management","tag-589","tag-588","tag-587"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/3293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/users\/450"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/comments?post=3293"}],"version-history":[{"count":0,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/3293\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media?parent=3293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/categories?post=3293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/tags?post=3293"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/coauthors?post=3293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}