{"id":2903,"date":"2015-04-01T10:00:02","date_gmt":"2015-04-01T01:00:02","guid":{"rendered":"http:\/\/aatljapan.wpengine.com\/?p=2903"},"modified":"2020-08-27T18:32:34","modified_gmt":"2020-08-27T09:32:34","slug":"japanese-technical-support-launch","status":"publish","type":"post","link":"https:\/\/www.atlassian.com\/ja\/blog\/japanese-technical-support-launch","title":{"rendered":"\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u3001\u300c\u65e5\u672c\u8a9e\u306b\u3088\u308b\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u300d\u30b5\u30fc\u30d3\u30b9\u3092\u6b63\u5f0f\u306b\u63d0\u4f9b\u958b\u59cb"},"content":{"rendered":"<p>\u65e5\u9803\u306f\u5f0a\u793e\u88fd\u54c1\u3092\u3054\u611b\u9867\u8cdc\u308a\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u6628\u5e74 8 \u6708\u3088\u308a\u3001\u300c\u65e5\u672c\u8a9e\u306b\u3088\u308b\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u300d\u30b5\u30fc\u30d3\u30b9\u3092\u30d9\u30fc\u30bf\u7248\u3068\u3057\u3066\u63d0\u4f9b\u3057\u3066\u307e\u3044\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u305f\u3073\u3001\u65e5\u672c\u306e\u304a\u5ba2\u69d8\u306b\u3055\u3089\u306b\u5b89\u5fc3\u3057\u3066\u88fd\u54c1\u3092\u3054\u5229\u7528\u3057\u3066\u9802\u3051\u308b\u3088\u3046\u306b\u3001\u672c\u65e5 2015 \u5e74 4 \u6708 1 \u65e5\u3088\u308a\u300c\u65e5\u672c\u8a9e\u306b\u3088\u308b\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u300d(\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30b5\u30dd\u30fc\u30c8 \u65e5\u672c\u8a9e) \u3092\u6b63\u5f0f\u306a\u30b5\u30fc\u30d3\u30b9\u3068\u3057\u3066\u63d0\u4f9b\u958b\u59cb\u3044\u305f\u3057\u307e\u3059\u3002\u3064\u304d\u307e\u3057\u3066\u306f \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30b5\u30dd\u30fc\u30c8 \u65e5\u672c\u8a9e\u306e\u6982\u8981\u3001\u5185\u5bb9\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u65b9\u6cd5\u306a\u3069\u3092\u4e0b\u8a18\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3054\u6d3b\u7528\u9802\u3051\u308c\u3070\u5e78\u3044\u3067\u3059\u3002<\/p>\n<h2>\u6982\u8981<\/h2>\n<p><strong>\u63d0\u4f9b\u6642\u9593<\/strong><\/p>\n<ul>\n<li>\u5e73\u65e5 (\u6708\u301c\u91d1)\uff1a 9:00 \u301c 18:00<\/li>\n<\/ul>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u5bfe\u8c61\u8005<\/strong><\/p>\n<ul>\n<li>\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u6709\u52b9\u671f\u9593\u5185\u306e\u88fd\u54c1\u30e9\u30a4\u30bb\u30f3\u30b9 (\u8a55\u4fa1\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u542b\u3080) \u3092\u4fdd\u6301\u3059\u308b\u30e6\u30fc\u30b6\u30fc (\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u7d4c\u7531\u3067\u8cfc\u5165\u3057\u305f\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u3092\u542b\u3080)<\/li>\n<\/ul>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u3082\u306e<\/strong><\/p>\n<ul>\n<li>\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u306f\u6709\u52b9\u306a SEN (\u30b5\u30dd\u30fc\u30c8\u8cc7\u683c\u756a\u53f7) \u304c\u5fc5\u8981\u3002(SEN \u304c\u4e0d\u660e\u306a\u5834\u5408\u3001<a href=\"https:\/\/ja.confluence.atlassian.com\/support\/how-to-find-your-support-entitlement-number-sen-229840018.html\" target=\"_blank\" rel=\"noopener noreferrer\">SEN \u306e\u898b\u3064\u3051\u65b9<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002)<\/li>\n<\/ul>\n<h2>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30b5\u30dd\u30fc\u30c8 \u65e5\u672c\u8a9e\u306e\u5185\u5bb9<\/h2>\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30b5\u30dd\u30fc\u30c8 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\u30b7\u30b9\u30c6\u30e0\u306e\u554f\u984c\u3092\u7279\u5b9a\u3057\u3001\u89e3\u6c7a\u7b56\u3092\u63d0\u4f9b<\/li>\n<li>\u969c\u5bb3\u306e\u539f\u56e0\u5206\u6790<\/li>\n<li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u6642\u306b\u767a\u751f\u3057\u305f\u554f\u984c\u89e3\u6c7a\u306e\u30b5\u30dd\u30fc\u30c8<\/li>\n<li>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6642\u306b\u767a\u751f\u3057\u305f\u554f\u984c\u89e3\u6c7a\u306e\u30b5\u30dd\u30fc\u30c8<\/li>\n<li>\u4e0d\u5177\u5408\u306e\u7279\u5b9a\u3068\u30d0\u30b0\u30ec\u30dd\u30fc\u30c8 (\u5fc5\u8981\u306b\u5fdc\u3058\u3066) \u306e\u4f5c\u6210<\/li>\n<li>\u30b7\u30b9\u30c6\u30e0\u306e\u69cb\u7bc9\u3068\u8a2d\u5b9a\u306e\u30ac\u30a4\u30c0\u30f3\u30b9<\/li>\n<li>\u4ed6\u306e\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u88fd\u54c1\u3068\u306e\u9023\u643a\u306e\u30b5\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n<p>\u304a\u5ba2\u69d8\u306e\u74b0\u5883\u306b\u5408\u308f\u305b\u305f\u5c0e\u5165\u652f\u63f4\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306a\u3069\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u30b5\u30dd\u30fc\u30c8\u306b\u542b\u307e\u308c\u3066\u304a\u308a\u307e\u305b\u3093\u3002\u305d\u308c\u3089\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3 \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u304b\u3089\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n<h2>\u304a\u554f\u3044\u5408\u308f\u305b\u65b9\u6cd5<\/h2>\n<p><a href=\"https:\/\/support.atlassian.com\/servicedesk\/customer\/jpns\" target=\"_blank\" rel=\"noopener noreferrer\">\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u304a\u554f\u3044\u5408\u308f\u305b\u30dd\u30fc\u30bf\u30eb<\/a>\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3001\u30e1\u30cb\u30e5\u30fc\u306b\u3042\u308b\u300c\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8 (Server)\u300d\u3042\u308b\u3044\u306f\u300c\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8 (Cloud)\u300d\u3092\u9078\u629e\u3057\u3066\u304a\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/p>\n<p style=\"text-align: center;\"><a class=\"bac-button\" href=\"https:\/\/support.atlassian.com\/servicedesk\/customer\/jpns\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a><\/p>\n<p>\u30ed\u30b0\u30a4\u30f3\u65b9\u6cd5\u306a\u3069\u306b\u3064\u3044\u3066\u3053\u3061\u3089\u306e<a href=\"https:\/\/confluence.atlassian.co.jp\/x\/lgCsAw\" target=\"_blank\" rel=\"noopener noreferrer\">\u65e5\u672c\u8a9e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u65b9\u6cd5<\/a>\u3067\u8a73\u3057\u304f\u8aac\u660e\u3057\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u3054\u5229\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u88fd\u54c1\u3084 IT \u306b\u95a2\u3059\u308b\u77e5\u8b58\u3068\u7d4c\u9a13\u304c\u8c4a\u304b\u306a\u65e5\u672c\u306e\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u3001\u4eca\u5f8c\u30e6\u30fc\u30b6\u30fc\u306e\u7686\u69d8\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002\u4eca\u5f8c\u3068\u3082\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u88fd\u54c1\u306a\u3089\u3073\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u3054\u611b\u9867\u9802\u3051\u307e\u3059\u3088\u3046\u3088\u308d\u3057\u304f\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<br \/>\n\u307e\u305f\u3001<a href=\"https:\/\/www.atlassian.com\/resources\/support\" target=\"_blank\" rel=\"noopener noreferrer\">\u30b0\u30ed\u30fc\u30d0\u30eb\u30b5\u30dd\u30fc\u30c8<\/a> (\u82f1\u8a9e\u3067\u306e\u3054\u5229\u7528) \u3082\u5229\u7528\u9802\u304f\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u304a\u5ba2\u69d8\u304c\u5fc5\u8981\u3068\u3059\u308b SLA \u3084\u8a00\u8a9e\u306b\u5408\u308f\u305b\u3066\u3054\u5229\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>\u672c\u4ef6\u306b\u95a2\u3059\u308b\u3054\u9023\u7d61\u5148<\/h3>\n<p>\u672c\u4ef6\u306b\u95a2\u3057\u3066\u3054\u4e0d\u660e\u306a\u70b9\u3001\u3054\u8cea\u554f\u306a\u3069\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u307e\u3067<a href=\"https:\/\/www.atlassian.com\/ja\/company\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">\u304a\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0<\/a>\u304b\u3089\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u65e5\u9803\u306f\u5f0a\u793e\u88fd\u54c1\u3092\u3054\u611b\u9867\u8cdc\u308a\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002 \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u6628\u5e74 8 \u6708\u3088\u308a\u3001\u300c\u65e5\u672c\u8a9e\u306b\u3088\u308b\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u300d\u30b5\u30fc\u30d3\u30b9\u3092\u30d9\u30fc\u30bf\u7248\u3068\u3057\u3066\u63d0\u4f9b\u3057\u3066\u307e\u3044\u308a\u307e\u3057\u305f\u3002\u3053&hellip;<\/p>\n","protected":false},"author":149,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"bitbucket_subtitle":"","footnotes":""},"categories":[1],"tags":[380,411,412],"coauthors":[],"class_list":["post-2903","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-380","tag-411","tag-412"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/2903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/comments?post=2903"}],"version-history":[{"count":0,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/2903\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media?parent=2903"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/categories?post=2903"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/tags?post=2903"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/coauthors?post=2903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}