{"id":2792,"date":"2015-01-16T13:51:10","date_gmt":"2015-01-16T04:51:10","guid":{"rendered":"http:\/\/aatljapan.wpengine.com\/?p=2792"},"modified":"2015-01-16T13:53:18","modified_gmt":"2015-01-16T04:53:18","slug":"top-5-reasons-choose-jira-service-desk-competition","status":"publish","type":"post","link":"https:\/\/www.atlassian.com\/ja\/blog\/top-5-reasons-choose-jira-service-desk-competition","title":{"rendered":"\u4ed6\u88fd\u54c1\u3067\u306f\u306a\u304f JIRA Service Desk \u3092\u9078\u3076\u7406\u7531\u30c8\u30c3\u30d7 5"},"content":{"rendered":"
\n

\u672a\u6765\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u3001\u9042\u306b\u73fe\u5b9f\u306e\u3082\u306e\u306b\u306a\u308a\u307e\u3057\u305f\uff01JIRA Service Desk \u306f\u3001IT \u90e8\u9580\u3068\u30d3\u30b8\u30cd\u30b9\u30c1\u30fc\u30e0\u304c\u5b9f\u969b\u306b\u597d\u3093\u3067\u5229\u7528\u3059\u308b\u3001\u65b0\u3057\u3044\u7a2e\u985e\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002JIRA Service Desk \u306f\u3001\u4ed6\u793e\u88fd\u54c1\u3068\u6bd4\u3079\u3066\u304a\u6c42\u3081\u3084\u3059\u3044\u4fa1\u683c\u8a2d\u5b9a\u3068\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u6642\u9593\u306b\u3088\u3063\u3066\u3001\u3042\u306a\u305f\u306e\u30cb\u30fc\u30ba\u306b\u9069\u5fdc\u3059\u308b\u7121\u7406\u306e\u306a\u3044\u30b5\u30fc\u30d3\u30b9\u7d4c\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u79c1\u305f\u3061\u306e\u304a\u5ba2\u69d8\u306e\u591a\u304f\u304c\u3001\u4ed6\u793e\u88fd\u54c1\u304b\u3089\u79fb\u884c\u3057\u305f\u7406\u7531\u306f\u4f55\u3067\u3057\u3087\u3046\u304b\uff1f\u4ee5\u4e0b\u306b\u3001\u305d\u306e\u7406\u7531\u30c8\u30c3\u30d7\uff15\u3092\u6319\u3052\u307e\u3059\u3002<\/p>\n

1. \u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u6bd4\u3079\u3066\u3001\u6700\u5927 75 \u500d\u306e\u5bfe\u8cbb\u7528\u52b9\u679c<\/h2>\n

JIRA Service Desk \u3067\u3042\u308c\u3070\u3001\u9ad8\u984d\u306a\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u6599\u3001\u5b9f\u88c5\u3001\u3042\u308b\u3044\u306f\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u8cbb\u7528\u3092\u652f\u6255\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u305b\u3093\u3002JIRA Service Desk \u3067\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 1 \u4eba\u3042\u305f\u308a\u6bce\u6708 25 \u30c9\u30eb\u3068\u3044\u3046\u5206\u304b\u308a\u3084\u3059\u3044\u4fa1\u683c\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u4e8b\u524d\u306b\u8cbb\u7528\u3092\u628a\u63e1\u3067\u304d\u3001\u805e\u304d\u899a\u3048\u306e\u7121\u3044\u6599\u91d1\u3092\u5f8c\u3005\u5fb4\u53ce\u3055\u308c\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n

\"PricingComparison\"<\/p>\n

2. \u6570\u30f6\u6708\u3067\u306f\u306a\u304f\u3001\u3082\u306e\u306e\u6570\u5206\u3067\u5229\u7528\u3092\u958b\u59cb\u3067\u304d\u308b<\/h2>\n

BMC Remedy \u3084 ServiceNow \u3068\u3044\u3063\u305f\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u5b9f\u88c5\u306b\u306f\u3001\u5927\u4f53 6 \u30f6\u6708\u304b\u3089 12 \u30f6\u6708\u306e\u671f\u9593\u3092\u8981\u3057\u307e\u3059\u3002\u79c1\u305f\u3061\u306e\u304a\u5ba2\u69d8\u304c JIRA Service Desk \u3092\u9078\u3076\u4e3b\u306a\u7406\u7531\u306e\u4e00\u3064\u3068\u3057\u3066\u3001\u5f37\u529b\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30f3\u30b8\u30f3\u3092\u4fdd\u3061\u3064\u3064\u3001\u7d20\u65e9\u304f\u4fa1\u5024\u3092\u4ed8\u52a0\u3057\u59cb\u3081\u3089\u308c\u308b\u70b9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u304a\u5ba2\u69d8\u304c\u65e2\u306b JIRA \u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u6e08\u307f\u3067\u3042\u308c\u3070\u3001\u66f4\u306b\u7c21\u5358\u306b\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u3092\u958b\u59cb\u3067\u304d\u307e\u3059\u3002<\/p>\n

\"Compareimplementation\"<\/p>\n

3. JIRA \u306e\u3042\u3089\u3086\u308b\u6027\u80fd\u3092\u30ab\u30b9\u30bf\u30de\u30fc\u5411\u3051\u306b\u7c21\u7565\u5316<\/h2>\n

JIRA Service Desk \u306f\u30ab\u30b9\u30bf\u30de\u30fc (\u8a33\u6ce8 : \u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u3042\u3052\u308b\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc) \u304c\u5fc5\u8981\u3068\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u30c1\u30b1\u30c3\u30c8\u306e\u9032\u6357\u5177\u5408\u3068\u3044\u3063\u305f\u3001\u5f7c\u3089\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u3053\u3068\u306e\u307f\u3092\u8868\u793a\u3059\u308b\u3001\u30b7\u30f3\u30d7\u30eb\u304b\u3064\u76f4\u89b3\u7684\u306a\u30dd\u30fc\u30bf\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5074\u3067\u306f\u3001JIRA \u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u3088\u3063\u3066\u51e6\u7406\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u306f\u3088\u308a\u52b9\u7387\u7684\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

\"simpleinterface\"<\/p>\n

4. \u5168\u3066\u306e\u30b5\u30dd\u30fc\u30c8\u3068\u958b\u767a\u30c1\u30fc\u30e0\u304c\u5229\u7528\u3059\u308b\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h2>\n

IT \u90e8\u9580\u3068\u958b\u767a\u30c1\u30fc\u30e0\u304c\u3001\u6700\u521d\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304b\u3089\u30d0\u30b0\u306e\u4fee\u6b63\u306b\u81f3\u308b\u307e\u3067\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u5168\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u6e21\u308b\u53ef\u8996\u6027\u3092\u5f97\u3089\u308c\u308b\u3053\u3068\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n

\"ITandDevelopment\"<\/p>\n

5. \u30c1\u30b1\u30c3\u30c8\u306e\u9ad8\u5ea6\u306a SLA \u6a5f\u80fd\u306b\u3088\u308a\u30ab\u30b9\u30bf\u30de\u30fc\u3078\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u6e80\u305f\u305b\u308b<\/h2>\n

JIRA Service Desk \u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001JQL \u3067\u5b8c\u5168\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u3001\u9ad8\u5ea6\u306a\u30b5\u30fc\u30d3\u30b9\u6c34\u6e96\u5408\u610f\u66f8 (SLA) \u3092\u4f7f\u3048\u307e\u3059\u3002\u3053\u308c\u3092\u7528\u3044\u3066\u3001\u5fdc\u7b54\u307e\u3067\u306e\u6642\u9593\u3001\u89e3\u6c7a\u307e\u3067\u306e\u6642\u9593\u7b49\u306e\u3042\u3089\u3086\u308b\u5185\u5bb9\u306b\u3064\u3044\u3066\u307b\u3093\u306e\u6570\u79d2\u3067\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n

\"sla-visibility\"<\/p>\n

\n

\u307e\u3060\u304a\u60a9\u307f\u3067\u3057\u3087\u3046\u304b\uff1fJIRA Service Desk \u3092\u4ed6\u793e\u88fd\u54c1\u3068\u6bd4\u8f03\u3057\u3066\u3001\u6a5f\u80fd\u3084\u4fa1\u683c\u8a2d\u5b9a\u306e\u8a73\u7d30\u3092\u78ba\u8a8d\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

JIRA Service Desk vs. Zendesk<\/a><\/p>\n

JIRA Service Desk vs. BMC Remedy<\/a><\/p>\n

JIRA Service Desk vs. Kayako<\/a><\/p>\n

JIRA Service Desk vs. ServiceNow<\/a><\/p>\n

JIRA Service Desk vs. Track-It<\/a><\/p>\n<\/div>\n

JIRA Service Desk \u30c8\u30e9\u30a4\u30a2\u30eb<\/span><\/a><\/p>\n<\/div>\n

<\/p>\n

*\u672c\u30d6\u30ed\u30b0\u306f Atlassian Blogs \u306e\u7ffb\u8a33\u3067\u3059\u3002\u672c\u6587\u4e2d\u306e\u65e5\u6642\u306a\u3069\u306f\u6295\u7a3f\u5f53\u6642\u306e\u3082\u306e\u3067\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002
\n*\u539f\u6587 : 2015 \u5e74 1 \u6708 6 \u65e5\u6295\u7a3f \"Top 5 reasons to choose JIRA Service Desk over the competition<\/a>\"<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"

\u672a\u6765\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u3001\u9042\u306b\u73fe\u5b9f\u306e\u3082\u306e\u306b\u306a\u308a\u307e\u3057\u305f\uff01JIRA Service Desk \u306f\u3001IT \u90e8\u9580\u3068\u30d3\u30b8\u30cd\u30b9\u30c1\u30fc\u30e0\u304c\u5b9f\u969b\u306b\u597d\u3093\u3067\u5229\u7528\u3059\u308b\u3001\u65b0\u3057\u3044\u7a2e\u985e\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2…<\/p>\n","protected":false},"author":355,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"bitbucket_subtitle":"","footnotes":""},"categories":[1],"tags":[479,480,481,337,302],"coauthors":[],"class_list":["post-2792","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-compare-service-desks","tag-comparison","tag-features","tag-jira-service-desk","tag-302"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/2792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/users\/355"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/comments?post=2792"}],"version-history":[{"count":0,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/posts\/2792\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/media?parent=2792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/categories?post=2792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/tags?post=2792"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.atlassian.com\/ja\/blog\/wp-json\/wp\/v2\/coauthors?post=2792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}