Asset Management: The Role of Context in ITSM
From hardware to cloud services, IT teams have plenty to keep track of, and bringing more context to their work can make life much easier. Learn about best practices for asset management and hear from Atlassian partner Riada on how teams have successfully implemented asset management in Jira Service Desk.
Imagine you need to onboard an employee, request software for your machine, or reboot a service that has gone down. Your teams need context to carry out those tasks effectively. Without a single source of truth, it's no wonder that 70% of resolution time is spent on investigation and diagnostics.
Atlassian Marketplace offers a variety of asset management apps so that teams can find the solution that best fits their use case. In this webinar, Atlassian partner Riada will share how their powerful Asset Management solution for Jira, Insight, brings all assets that are important to your organization into Jira Service Desk.
In this webinar, join Sandra Axelsdottir, Channel Manager at Riada and Teresa Fok, Product Marketing Manager at Atlassian to learn:
- How to build a strong ITSM practice with asset management
- How Insight provides a single view of your assets in Jira Service Desk to cut resolution time, scale operations, and unlock insights
- Real-life examples of how IT teams implemented asset management in Jira Service Desk
If you’re not able to attend, feel free to register and we’ll send you a recording after the session.