3 emerging trends in incident management

In this session, you will learn how IT and DevOps teams are transforming the way they work to respond to incidents from a position of strength. By embracing ChatOps, response automation, and wide-area incident communication, organizations are drastically reducing Mean-time-to-resolution (MTTR) while building trust with their most valued customers.

Relatore

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Shaun è Senior Product Marketing Manager del team Jira Service Management di Atlassian e ha ricoperto ruoli in ambito marketing e di servizio clienti presso aziende tecnologiche tra cui HubSpot, Backupify, Datto e Opsgenie. Quando non organizza webinar, puoi incontrarlo nei boschi del New England in sella alla sua mountain bike.