Manufacturing companies use Jira Service Management to standardize work
Manufacturing organizations use Jira Service Management to develop, manufacture, and supply goods and services in a more efficient and sustainable way.
Standardize your services
With the Jira platform, a customer-facing portal, and service management projects, remove silos and streamline work across teams. Enable employees to track and manage inventory for all kinds of assets, products, or services.
Boost productivity with automation
Manufacturers understand the power of automation better than anyone. Remove repetitive tasks to speed up processes by using no-code forms, workflows, and automations.
Improve overall equipment effectiveness
Get more from your plant with an efficient, intelligent approach to preventative maintenance to avoid equipment failure and downtime. Teams can collaborate using comments, @mentions, and even share files. They can rapidly respond to requests, incidents, and changes.
Mitigate risks to safety and security
Ensure a clear line of sight into threats to protect your production and employees. It’s vital that manufacturing companies keep their technology current and protect themselves from malicious actors.
Jira Service Management features for manufacturing companies
Let automation do the work for you by linking related work or product tickets to provide better support, or auto-assigning issues to streamline processes.
Gain visibility into the infrastructure that supports critical applications and services. Understand service dependencies so you can minimize risk.
Respond to issues, fast
Bring your R&D, support, and operations teams together to rapidly respond to, resolve, and continuously learn from incidents.
Deliver on SLAs
Get the important product lead-times completed first with prioritized queues. Configure, click, and get going in minutes.
Manage work across manufacturing operational teams with one platform so your employees and customers quickly get the help they need.
Manage inventory efficiently, track ownership and lifecycles, and reduce costs.
Learn about Atlassian’s approach to service management
Service management templates to help you get started fast
Give the right people the context they need to take action. Manage requests, incidents, and changes to deliver great service, fast.
Automation library for improved efficiency
Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive. Below are some of the most commonly used automation rules for Jira Service Management.
Over 45,000 companies count on Jira Service Management
Learn why our award-winning software is trusted by so many
Atlassian is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms.
See how Jira Service Management scores on Gartner Peer Insights.
Ditch silos and manual processes by improving manufacturing service management
Choose Jira Service Management to deliver exceptional service experiences and accelerate the flow of work.