A Slack-first Human Resources request system
Make HR more human by empowering employees with a lightweight Slack request platform and capture support requests with a simple emoji reaction
Not a Slack admin? Test our Sandbox
Capture remote Human Resources requests from Slack messages
No matter where you are provide HR support to employees and help your teams solve issues from answers saved in Slack
Capture requests from Slack
Capture requests made via email or in a secure channel in Slack. for the HR team to assign, update, respond to, and resolve requests.
Automate Repetitive Requests
Resolve repetitive questions about payroll, benefits, policies, and more with customizable fields, forms, and automated replies.
Simplify Onboarding
No more piecing together new hire documents. Halp offers a customizable onboarding process in Slack, making their 1st day and your day-to-day much easier.
Day one of Halp with Jira Cloud was like night and day for our team and it just worked. Everything worked as advertised. Our (Slack’s) move to Jira Cloud would have failed without Halp."
Senior Manager, Business Technology Operations, SlackJosh Senick
The benefits of conversational ticketing
Automate your day with powerful workflows
Use our flexible workflow engine to automate common actions based on ticket fields, forms, responses, and more.
Actionable reporting on team performance
Measure ticket volume, response & resolution times, and agent performance. Slice and dice by important clients, categories and fields.
Get notified about ticket updates directly in Slack
The assignee and end-user are notified about ticket updates directly in Slack to ensure fast resolution times.
Easily accept & answer email based tickets
Clients' employees can submit tickets via email. These tickets route to Halp to keep your team working in one place.
Add ticket followers to streamline approvals
Add an outside email address or collaborator to a ticket so they can see its history and easily reply for quick approvals.
Manage and search tickets in the web
View ticket lists and history, manage admin settings, and reply from an easy to use web interface.
Customize fields, statuses, and forms.
Streamline operations with easily customizable settings to make Halp fit your team.
Improve response times and customer satisfaction
Streamline operations with easily customizable settings to make Halp fit your team.
Turn any Slack message into an answer to automate recommendations for repetitive questions
Works standalone or integrates with the systems your team already uses
Zendesk Support Integration
2-way sync comments, fields, and forms with Zendesk.
Jira Service Management Integration
2-way sync comments, fields, and forms with multiple Jira projects.
Confluence Integration
Turn any Slack message or Confluence article into an AI powered answer
Halp Standalone
Don't have a ticketing system? Use Halp's powerful ticketing platform.