END BSM NOW

Bad Service Management (BSM) is a terrible condition that plagues companies stuck with legacy ITSM tooling. It starts slowly spreading within the IT organization and quickly attacks other areas of the business, leaving them ill-prepared to handle requests coming from different areas of the business. Atlassian is on a fight to end Bad Service Management and we are launching a new program starting with this special limited time offer to help you get started today.

No. No matter your company size, you may take advantage of either offer. However, eligibility restrictions apply.

No. The offers can not be combined on the same cloud site.

No. The offers can not be combined on the same cloud site.

Any new signups to Jira Service Management Cloud Standard edition with up to 10 agents are eligible. You can sign up for Jira Service Management on:

• a brand new Cloud site, or
• an existing* Cloud site with other Atlassian products (i.e. Confluence or Jira Software)

Yes - if your site is not presently associated a Jira Service Management instance (trial, Free or Paid), you are eligible.

Please sign up via the form above. The 12-month offer will be automatically applied upon sign up if you are eligible.

No, unfortunately, you are not eligible for this offer.

No, unfortunately, you are not eligible for this offer as it is only available to new Cloud instances created between 10AM GMT on December 8, 2022 and 12AM GMT on March 31, 2023.

Please refer to eligibility criteria for more details.

Yes for sites without a current Jira Service Management instance.

If you upgrade your Jira Service Management instance to more than 10 agents during the promotion period, you will no longer be part of the promotion and you will be charged the current price of the Standard plan. To calculate your pricing, visit this page.

Unless canceled prior to the end of the Offer Period, your subscription to Jira Service Management will automatically renew at the same subscription level and at the Jira Service Management Cloud prices at the time of renewal. Atlassian will provide notice of this via email, no later than thirty (30) days prior to the end of the Offer Period.

If you do not wish to convert your subscription to a paid plan, you will be given the option to switch to the Free plan, which allows for up to 3 agents.

No, this offer is only applicable to Jira Service Management Standard edition.

Yes.