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FAQs


Get the answers to all-things Summit related here.

Have a question that was not addressed? Contact summit@atlassianevents.com.

Inscripción

Tengo alergia o intolerancia a ciertos alimentos. ¿Cómo puedo solicitar opciones alimentarias especiales?

You can request for special food options in the registration process. We will do our best to fulfill all requests.

¿Están incluidos los cursos y exámenes de certificación en los pases del Summit?

One (1) full-day pre-conference training course is included in the Full Conference Pass & Training option.

For the regular Full Conference Pass, Summit & Developer Day, or Developer Day Only pass options, training courses and certification exams are an additional cost and you can purchase them in the registration process.

Soy estudiante universitario. ¿Hay ofertas especiales?

Yes! Reach out to summit@atlassianevents.com using your .edu e-mail address for a special discount.

You will have to present a valid student ID when checking in at the Registration Desk at Summit.

¿Cómo puedo solicitar una invitación de visado?

During the registration process, please click “YES” to the question “Do you require a Visa letter?” Your request for a Visa letter will then be submitted upon completion of your registration. You will receive your letter via email within 3-5 business days of registering. If you're paying by Wire Transfer, the Visa letter will be sent once payment has been received.

¿Qué métodos de pago se aceptan?

Attendees can pay their registration fees using Visa, Mastercard, American Express or Wire Transfer.

¿Cuál es la política de descuentos y reembolsos de Atlassian?

All promotional and discounted rates are offered at the discretion of Atlassian and no registration discounts can be combined for any Summit passes. Once an attendee is registered, no refunds for newly issued discounts or promotional rates will be accepted. Promotional rates are voided if a registered attendee cancels and attempts to register at a lowered rate. Refunds will not be granted less than 2 weeks before the event nor will they be given for no-shows.

¿Cuál es la política de cancelación de Atlassian?

In order to receive a refund, cancellations must be received in writing at least two weeks prior to the event and are subject to a $50 processing fee. Any cancellations received less than two weeks before the event are not refundable. Cancellations must be submitted via email to summit@atlassianevents.com.

Si ya no puedo asistir, ¿puedo transferir mi registro a otro compañero?

Substitution of a registration of the same type and package is permitted prior to two weeks before the event. Only one substitution is permitted per original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with the that substitution as well as updating any contact/demographic information. Please send substitution requests to summit@atlassianevents.com.

¿Qué ocurre si pierdo mi insignia?

If you lose or misplace your badge on-site, you will be subject to a $75 processing and reprint fee and your previous badge will become void. All badges are non-transferable.

Tengo problemas al iniciar sesión en el registro. ¿Qué puedo hacer?

Please follow the “reset password” instructions. If you are still having issues please email summit@atlassianevents.com. Please note if you were registered under a Group Registration, only the Group Leader has access to the registrations.

Hotel

¿Hay ofertas especiales de hoteles?

If you book a hotel room during the registration process, there are discounted rates and special offers for Summit attendees at the Mandalay Bay and Delano including free wi-fi, gym access, and a discounted resort fee.

¿Cómo reservo un hotel para el Summit?

Online hotel bookings for Summit can be made during your initial registration. If you wish to add a hotel at a later date you can log in to your Summit registration to add hotel. If you have an update to your existing reservation, please email summit@atlassianevents.com.

¿Recibirá un número de confirmación del hotel tras hacer la reserva?

No. All hotel reservations made through the registration website are managed by the Summit Registration and Housing team. A final hotel confirmation will be emailed to you approximately 2 weeks prior to the conference.

General

¿Habrá baños unisex? ¿Habrá salas de lactancia?

Gender neutral bathrooms and a mother’s room will be available at Summit.

Me interesa hablar en el Summit. ¿Cómo puedo enviar una propuesta?

Call for speakers for Summit and Developer Day are now closed. We look forward to your submission for our next event!

Me interesa patrocinar en el Summit. ¿Dónde puedo encontrar más información?

Please visit our sponsor page for more information or contact sponsorships@atlassian.com.

Si tengo más preguntas, ¿con quién tengo que ponerme en contacto?

Please contact summit@atlassianevents.com for more information.

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