Sotheby's moves artwork more efficiently with Atlassian


Industry

Media & Entertainment

Location

New York City

Products

Jira Service Desk

Jira Software

Confluence

Bitbucket

Sotheby's is the oldest publicly traded company on the NYSE, with 90 locations in 40 countries. It's also the world's largest art business, with global sales totaling billions of dollars. In 2014 alone, it sold tens of thousands works of art.

Challenge
Managing galleries and auction events while moving masterpieces from one location to another requires coordination.

Solution
That's why Sotheby's Facilities team relies on Jira Service Desk to manage and track service requests. Employees are blown away by how easy it is to use. Nathan Smith, senior manager of business systems at Sotheby's, comments, "If you can use Facebook, you can use Jira Service Desk." 

Benefits
Since implementing the new service desk, Sotheby's moves artwork faster and more efficiently. 

To learn more about how Sotheby’s rolled out Jira Service Desk, watch Nathan Smith's Atlassian 2015 Summit presentation.


If you can use Facebook, you can use Jira Service Desk.— Nathan Smith, senior manager of business systems, Sotheby's