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How do you publish a document to two separate and vastly different platforms? Now add in the need for author collaboration with your engineering team and legal compliance publishing and you have a real publishing challenge. The Technical Communications team at one of the world’s largest credit rating agencies built a flexible, cost-effective documentation publishing system using Confluence, XML, and some clever customization and processes. In this talk, the speakers will show how they built out that system and how it delivers a great customer experience.

Building apps for Atlassian tools is a great way to enhance the existing functionality and customise the tools to suit your company's business needs. Ideally, customisations should integrate well with the tools' UX so your colleagues can easily understand and use your apps. But sometimes spending hours understanding the apps design guidelines seems like overkill for an internal-only customisation.

In this session, Atlassian Ecosystem UX designer Lucy Denton, will share common ways people customise tools and defined design patterns for doing so. Learn how to make your customisations for JIRA and Confluence simple to use, professionally integrated, and most importantly easy to design, create and maintain.

Stride offers an evolution on chat tools that helps you and your team move work forward, together. Come learn how with Stride Senior Product Manager, Cameron Savage, as he discusses the ways the Stride team communication tool empowers you and your team to talk, meet, decide, and do.

Bringing new medical innovations to market can be extremely challenging when requirements and regulations are guiding you. Carl Washburn and Michael Iglesias of Eli Lilly oversee quality for digital platforms to support its therapeutic products. Each digital platform is regulated and must strictly comply with guidelines and standards for software as a medical device. In this presentation, find out how an out-of-the-box Atlassian stack can be customized to meet strict regulatory requirements.

The Electronics Research Laboratory from Volkswagen Group of America uses Jira to manage traditional software development. After adopting Jira for their software team they wondered if Jira could be used in other areas to enhance overall productivity. In this case, Jira was used as the underlying platform to create a Web App that manages the life-cycle of prototype vehicles from build to destruction as well as their maintenance inside the car, event scheduling, even the service bay the car was sitting in. Learn how through this project, Volkswagen came to view Atlassian as critical to their business processes, not just their software development and how these can be applied to your company.

WeWork is making significant strides in connecting members to the space, services, and community needed to create their life’s work. To scale effectively, it was essential to build an internal knowledge sharing platform that enables the WeWork team to be successful in a similar way. In this presentation, Colleen Kasprzak, Corporate Strategy Associate, will discuss the evolution of WeWork Connect from a grassroots effort to an on-brand corporate intranet for employees. By leveraging Confluence and available theming marketplace apps, a solution was developed that promotes interdepartmental transparency and collaboration, while connecting global team members through an interface that aligns with WeWork's core company values.

Come listen to Domino's Pizza share how they transformed a complex, multi-ticket, time-consuming process into an automated workflow. Using deep knowledge of Atlassian tools, a little ingenuity, and a lot of ITSM, a great partner in Forty8Fifty Labs, and DevOps best practices, Domino's IT Team responds faster than ever.

Today's software companies are trying to move faster than ever before. Feature flagging is a way for to reduce risk, increase the amount of visibility, and improve your ability to respond to change. Learn how you can begin utilizing feature flagging effectively, and how Atlassian flags with LaunchDarkly to ship software daily.

You want to help your team by automating business workflows, but how do you know when and where to use automation? How can you unleash the full potential of automation using scripts and apps? And what are some pitfalls you need to be aware of?

In this talk, Peter Van de Voorde of Atlassian will walk you through what automation with scripts and apps entails, when you should use it, and what to watch out for. So you can use automation to unleash the potential of your team.